Andre Silva
Jun 06, 2024
Great customer service
Cindy was super helpful I wish every company could have someone like her, recommend anyone look for her and for sure you will have a great customer service, thank you Cindy
Recommended: Yes
Jim D
May 30, 2024
Outstanding Customer Service!!!
Outstanding customer service....truly above and beyond!!!
Recommended: Yes
Lisa McClean
May 03, 2020
Easy online setup
It was very easy to reserve the unit online. Patrice was extremely helpful when we arrived.
Recommended: Yes
Donald Holzworth
Jan 09, 2020
Great customer service
The person at the facility was super helpful and knowledgeable!
Recommended: Yes
Laura Robles
Mar 15, 2019
My experience was great
My experience was great! Patrice was very professional, friendly & knowledgeable.
Recommended: Yes
Steven Sigman
Apr 30, 2018
The service by our manager was...
The service by our manager was fantastic. The facility was clean and secure.
Recommended: Yes
Marsha Cioppa
Oct 13, 2017
We have had a storage facility here for many years. We were thinking of downsizing but underestimated the amount of memories we had stored. We were able to keep our unit and we are truly thankful. Tiffany worked with us in conjunction with her manager and we were very pleased with the results. Tiffany was understanding, thoughtful, easy to work with and made the whole experience better.
Recommended: Yes
anonymous one
Aug 11, 2017
Flooded today
Flooded today, lots of items ruined, bad day for your survey. You must provide compensation, we need a new bay. This was horrific for a 90 year old cardiac customer. This is absolutely horrifying. We just moved our contents last week into your storage. Your staff were most assistive at move in and tonite with the terrible news. I hope that you can provide compensation for our rental. This is just devastating to say the least
Recommended: Yes
B V
May 26, 2017
I would just like to say that Brittney & tiffany both went above & beyond helping me. Their customer service skills were excellent. They actually made my day better with their friendliness. A from me. ??
Recommended: Yes
Rachel Presson
May 12, 2017
Tiffany helped us to arrange our unit. She was friendly, knowledgeable, and was working hard even being short staffed on the day we were in the office. I highly recommend renting at this location.
Recommended: Yes
Paulene Sena
Mar 13, 2017
Very professional and reliable professionals
it was easy to close a deal with them! I have nothing to complain and all to refer! ????
Recommended: Yes
Jennifer Johnson
Dec 20, 2016
I came in a few weeks ago with a friend of mine who stores here. I must say that Tiffany and Christine have exceptional customer service skills. We were greeted with the greatest smiles. I can say if I ever have to use storage this will be the place that I would come to. Great job ladies!!
Recommended: Yes
M. Nieu
Mar 15, 2016
Last minute reservation
I had to call last minute and they gave me an appointment the same day and within one hour before they close. Amazing staff, very courteous, and professional. It"s my second time with them, and I will be loyal to them :)
Recommended: Yes
Juan C Gonzalez
Jan 05, 2016
Excellent Product
The location is extremely convenient and the personnel very accommodating.
Recommended: Yes
Diana Cepeda
Aug 14, 2014
Peace of mind while overseas!!
I walked into what used to be a different company, into a location that I was familiar and always did business with. I hesitated but did not have the time to look for another company as I was catching an international flight the next morning very early. But immediately as I walked in I met Cindy from the Coral Springs location on Coral Ridge, she was with a couple of other customers but greeted me courteously. As I waited I prepared my notes for travel and made a couple of phone calls. She was cheerful and extremely charming while performing her work. I felt very comfortable with having had stayed. When it was my turn she was just as accommodating and relatable to me, as she showed me my unit and I explained I would be out of the country for a few months, she made me feel comfortable that things would be safe and hassle free as I was away. And surely it has been so. I am very assured that they have looked well after my things. I have made online payments. If I had any concern which I did in regards to other people, I addressed it by email and it was resolved well and above and beyond. I am very pleased for the service I have received, and most of all the care for my things and my own personal concerns as would a family. Thank you, and a big thank you to Cindy for a job done with care and superiority!
Recommended: Yes
Deborah Day
Aug 12, 2014
Some Concerns:
There are a few issues that concern me. The storage units themselves- at least the one I have, has no water guard on the bottom of the door. The hallway it is located in, is very warm. I feel the heat rising as I walk down the corridor to my unit. ....It's basically a clean facility, however there are always leaks from the roof, and puddles on the floors. I am extremely concerned with water leaks. They patch some- they get more....I have asked for a water guard for the bottom of the unit door- and nothing has been done,
Recommended: Yes
Vilma Osborne
Feb 26, 2014
Excellent service
From the minute we stepped through the doors of the site on Coral Ridge Drive, we were made to feel welcome. The advice and guidance shared by the agent was educational and valued by us, as novices to this system. This experience will encourage us to return for services when needed..
Recommended: Yes
Alison Carew
Feb 26, 2014
Nice and clean facility with nice staff
I was very pleased with the whole process of reserving my unit and getting settled in. It was fast and easy and the facility is clean and neat.
Recommended: Yes
