Public Storage - Delray Beach - 14101 South Military Trail

Efficient and Professional location

It was and easy move in process. Thank you for being so proficient with the whole process!

Recommended: Yes

I have used Public Storage in other...

I have used Public Storage in other states in the past so it was my first choice when I needed to rent a unit recently. Hannah was a great help, very friendly and professional. They had just the size unit I needed and the price was reasonable.

Recommended: Yes

I just have small issues

I just have small issues. The rope to pull door up is old and dry rotten. yesterday it broke and I will have to ask to have it fixed. The key pad to exit property is not accessible to reach from car. 10 x 15 unit has 2 small doors. Difficult to move large items in and out 9tables, mattress & box springs etc. Thank you for asking.

Recommended: Yes

Esmaeil is very helpful!

I had a good experience! Esmaeil helped me pick out the right storage unit for my needs! He explained everything I needed to know and the contract was simple! I would recommend this Public Storage facility!

Recommended: Yes

Your team was very responsive and...

Your team was very responsive and helpful. They made my move easy and stress free.

Recommended: Yes

Vivian is so sweet and patient and full...

Vivian is so sweet and patient and full of information. She gave me a tour of the facility and showed me the unit before I signed on the dot. She made a long drawn out procedure fun to complete and the grounds and office and storage unit are immaculate. I feel very comfortable storing my furniture there and I look forward to my stay at Public Storage. Vivian is the best.

Recommended: Yes

I was very happy with p m on duty

I was very happy with p m on duty, Viv was knowledgeable and showed me what i needed, and we made each other laugh....props. ( delray beach, military trail, 33445) im no spring chicken but customer service is something that can truly make or break a business....such a small interaction really makes the cake, the ones like Vivian make your company successful.

Recommended: Yes

Pleased with experience

The man working at the desk was very accommodating , stayed after hours to help and gave good price .

Recommended: Yes

Secure

Secure, clean. Nicely Maintained. On site manager is attentive and regularly checks units and locks. Most units have easy access.

Recommended: Yes

It was easy....

Yes. Vievien, the manager, was very nice and made moving in easy!

Recommended: Yes

I am very impressed with this property Vivien was very nice the property is clean and I will be moving my things in next week

Recommended: Yes

The gentlemen who helped me did an ...

The gentlemen who helped me did an exceptional job!

Recommended: Yes

Got a unit here before moving to LA temporarily. Great lady at the front, took care of everything same day, no run around, and she realized time was important to me. Good staff.

Recommended: Yes

Received great service from Vivien. Understood everything just fine. Simple process. .... Thanks Vivien ??

Recommended: Yes

Public storage u picked an awesome worker to work for you. Vivenne is polite, respectful and have excellent customer service. The property is very kept up. I would highly recommend this property if you need storage in the area

Recommended: Yes

Great customer service! Monica in the front office was super helpful!Secure and well operated. Move in was simple and hassle free. Good pricing compared to other local storage facilities! I would definitely recommend this company :-)

Recommended: Yes

Great service from Donna!!!

Donna was very friendly, helpful and very business savy. She showed me a unit that was a bit bigger than I had reserved and it was perfect. She is a real asset to Public Storage on Military Trail!!

Recommended: Yes

Public storage experience

The property I'm at is extremely clean as well as other properties I visited The manager here as well as a few other properties were kind and helpful they explained everything to me easy and made me happy to be here my experience with other storage facilities were not the same I chose public storage and my current location even though at the time it was forty five minutes away from my home

Recommended: Yes

Tammy got it done!

We made contact via phone and email with the site contact Tammy. The location was very convenient for us. We met with Tammy, got the paperwork done and got moved in that day before lunch. Very professional operation.

Recommended: Yes

Nice storage facility.

Very clean and well maintained. Wish more carts were available. They are not downstairs when I arrive with my stuff.

Recommended: Yes

company must clean units better

I have been renting units since the 1980's and at public storage places since at least 1991. One thing that I really like is a meticulously clean unit before placing my items. I am very surprised that the cleaning process does not include a thorough vacuuming of the cement expansion joints and all outer borders. This is a long-standing error on the part of public storage procedures. Why do I assume this? Well when I ask the workers if they use a vacuum they say no, or they say they don't have a portable vac in their equipment. Vacs are quicker, stronger, more effective than a broom, and will pick up dust, sand, dirt, insects, and small items better. I always find screws and nails and a piece of broken glass when I move into a unit. Usually they are in the joints or outer spaces of the unit. But they are there. And the amount of cement dust I find is probably the original amount since it is so plentiful. A high quality vac is only $100, and a special portable unit might only cost $200. So, to conclude I wish my units (and I am not degrading any one particular location) were cleaner when I first move in, and I believe the use of a quality vacuum would be a great asset to your facilities. As for the other parts of the process I find most workers very pleasant and helpful. Sarah was genuinely kind and nice to work with.

Recommended: Yes

Great clean place

Area is clean, smells good, cool and nice people who work there

Recommended: Yes

very good location. nice mgr happy i rented here

I have already reviewed this place once. I dont usually do thing twice

Recommended: Yes