Jim
Oct 06, 2024
No problems moving in
Did everything online. Unit was clean and ready when promised. Communication was perfect.
Recommended: Yes
Gerard Cramer
May 30, 2024
My wife and I were assisted with Shelley.
From the moment we walked in, Shelley greeted us with fantastic hospitality. She also was very friendly and helpful a day prior when I had spoken to her on the phone to get further assistance on the process. When we arrive at the office, the office was clean and demonstrated good organizational skills, but she was very professional and made sure that we were satisfied with our needs. We live in a very large community and I would be very happy to pass this information along if someone needs Storage.
Recommended: Yes
Ken. Tomlin
Feb 18, 2024
Only few day outside enclosed 12' trailer
Parking outside will be out buy
February 22. 23. 24. ?
Recommended: Yes
Tosha Alvarez
Jul 29, 2023
Good facility for storage
The sign up and contract arrangements were quick and easy, all done online. The property manager left my key in the unit so i could access it without having to go through the office or wait. There’s a public bathroom located within the storage area outside, which i thought was nice. Staff was polite and price was about average. Cant really complain, it seems like a pretty good, safe place to store your belongings.
Recommended: Yes
Eric Williams
Jun 26, 2023
Better prices than anyone else
Was easy to rent and 1st unit was at a odd angle, she was able to find another I can go straight into...
Recommended: Yes
Barbara samples
Mar 10, 2023
Good unit
This place seems very secure. Altho the doors to the inside units are not locked.
Recommended: Yes
Tina Bridges
Dec 22, 2022
Excellent customer service!!
Fernando made my move in go smoothly and efficiently! He was very friendly and professional! He escorted us to our site and assisted us in backing up our boat in our secured spot !
Cube Smart is lucky to have Fernando he is an exemplary example of customer service which is hard to find these days !!!
Recommended: Yes
Lora Horvath
Nov 28, 2022
Very professional
Easy process George was great
Recommended: Yes
James E
Oct 28, 2022
Flood damage
I have rented there for two years, Hurricane Ian caused almost every unit to get flooded. They didn’t contact renters for almost three weeks after storm and took out over 25 dumpsters full of people damaged goods … the insurance they make you get did not cover anything!!!! CubeSmart more worried about rent payment than customer service!!!
Recommended: No
Rick B
May 18, 2022
Fully met or exceeded our expectations.
Reservations were clear and easy, no pre-payment required. The facility was clean and brand new looking. The manager came by to offer equipment or help. Move-in was easy. Overall a very positive experience.
Recommended: Yes
Melissa Siegfried
May 03, 2022
Great experience
The representatives were friendly and understanding. It was a great experience.
Recommended: Yes
Steve rosta
Apr 16, 2022
Moved in
Moved in with no issues at all
Recommended: Yes
Marisa
Feb 24, 2022
Great experience. Excellent customer service!
Everything went very smooth. Fernando is great,friendly and very helpful! We're very happy we found this place. I will recommended to my friends. Excellent customer service. The place is clean and neat. No complaints.Thank you
Recommended: Yes
Sheri Gress
Dec 22, 2021
Very clean
The gentleman that helped me was, fast efficient, very communicative, professional and friendly. The property was also very maintained and easy to get around.
Recommended: Yes
Cindy Carver
Sep 29, 2021
Easy access and ready to go
I checked in early and they were very helpful
Recommended: Yes
Melissa
Sep 06, 2021
Felt like I was on vacation! Stellar customer service!
When I first arrived, the manager immediately opened the door and waved for me to enter. What a wonderful person! So professional, positive, organized, helpful, respectful, organized, and sincerely aimed to please! I felt like royalty! As an incredibly effective communicator, he answered all of my questions. After completing the paperwork and getting a "welcome"bag, he showed me to my storage space and let me unload my goods immediately. When I tried to give him a tip for such a wonderful experience, he politely declined yet thanked me for offering. As an honorable employee, he explained that he was not allowed to accept tips. The company's policy forbids it. No doubt, I got the best customer service ever in my life! And, I am 50 years old! I feel safe in knowing my goods are in a safe, clean, and peaceful place! Blessings! :)
Recommended: Yes
RjF
Jun 27, 2021
Excellent service
Shelly was exceptionally helpfully. The facility is well organized and clean.
Recommended: Yes
April R Plante
Mar 01, 2021
Every satisfied
Very friendly staff and easy access plus the units are clean and big
Recommended: Yes
Gina Cotton
Feb 20, 2021
Fernando is outstanding!
Fernando went above and beyond to ensure move-in was seamless, and it was. Exemplary customer service. I highly recommend this location!
Recommended: Yes
