Rudi Martens
Feb 20, 2024
Excellent value and very easy to set up and very easy to get access.
THis is an excellent value. I paid more for parking outside in someone's backyard last year. The set up was very fast and simple. I was able to speak to a live person with instant answers to my questions. Access to the garage facility was very simple and straightforward. The facility is in a prime location. The facility is very clean. The only issue I had was the lock supplied was a little tricky to work. The 20x10 garage is plenty big for my Chryslder Sebring and allows me to store a few bikes and other items as well. I am very pleased with Public Storage and would recommend them to anyone.
Recommended: Yes
M Glath
Sep 10, 2022
very convenient
Easy access. Friendly staff. Have just moved in so have not had any issues.
Recommended: Yes
Bruce G.
Dec 09, 2020
Clean and Location friendly
Our sign up was quick and efficient, and unit was prepped. Very organized!
Recommended: Yes
Trisha Lawrence
Nov 12, 2020
Easy Peasy
Easy Peasy!
I moved to the area in March and needed to remodel my small condo. We could only work on it during the off season. Now that the busy season is starting I thought about selling all my tools and buying new ones again in the spring as I figured the cost would be about the same as renting storage for 6 months to just pay to have them sitting there.
When I looked up the price and signed up online, I would replace only one saw for the price of storing them all for half a year!! No brainer!
Moved in the same day!
Recommended: Yes
Chris Melton
Aug 26, 2020
Friendly staff and units are maintained...
Friendly staff and units are maintained well!
Recommended: Yes
Maria Tocco
May 26, 2020
Bob & Patty at property #28544 are very...
Bob & Patty at property #28544 are very professional and were very nice & helpful. Glad to have met them.
I might have made a mistake on the property #.... It might be 25844 if the first one is wrong. Sorry.
Recommended: Yes
Brad Lambert
May 21, 2020
Outstanding customer relations!
Outstanding customer relations from Patti and Mary at Public Storage located at 11181 Kelly Rd in Fort Myers, FL 33957. These two were at the office when we stopped in to complete our registration. They were polite, professional, knowledgeable and friendly. Everything was straight-forward, and there was no hard selling of any extra items. We appreciate their kindness and extra work at finding us the best deal. Online reservation was a breeze. Follow up calls/texts were almost immediate from beginning to the end. Public Storage earned a 5 star review due to their excellent customer service and ease of reserving a unit. This location is also clean, safe and convenient.
Recommended: Yes
Mike
Feb 20, 2020
Patti is the best
Patti is the best. Been renting here for many years and she is always there to help in any way.
Recommended: Yes
Bridget Chaney
Feb 14, 2020
The facility is very clean
The facility is very clean. Access hours are convenient and the gates are simple to operate. The staff are courteous and friendly and were willing to answer all of my questions. I would highly recommend this facility to my friends. I booked on line to save money.
Recommended: Yes
DONALD
Jan 29, 2020
very good CLEAN AND EASY TO ENTER & EXIT LESS TRAFFIC
WE ARE VERY HAPPY WITH THE SERVICE AND LOCATION WOULD RECOMEND IT TO EVERYONE
Recommended: Yes
Anahi
Dec 30, 2019
Almost everything was great
Patti was amazing and super helpful!! Took her time to show me everything around & answer all my questions, the place itself is clean & in a great area. Only thing I disliked a bit was how the move in price of ($1.00) for the first month went from what should of been $25-$27.00 to almost $80.00
Recommended: Yes
Tricia
Dec 06, 2019
I would definitely refer this facility to a friend!
Great customer service!! The lady that helped me check in was amazing and helpful. It was very clean!
Recommended: Yes
Charles Nevins
Oct 25, 2019
We had an excellent experience with the...
We had an excellent experience with the woman who signed us up she really new her business and explained everything clearly would recommend Public
Storage to anyone looking for a storage unit
Recommended: Yes
Cynthia Gaines
Aug 23, 2019
The site manager (Patti) is awesome
The site manager (Patti) is awesome! Give that lady a raise!
Recommended: Yes
Kristin Ruane
Jun 17, 2019
great set up great unloading and great...great!
great set up great unloading and great place
Recommended: Yes
Robin Schucker
May 08, 2019
Great customer service
Great customer service. Patty was fantastic!
Recommended: Yes
Suzanne Degram
Apr 08, 2019
I was very pleased with my visit
I was very pleased with my visit. I will be recommending this location to everyone I know. Honestly it's the most respect and kindness I have received in a long time. They make you feel secure with your belongings. Patti was amazing and helped me so much! She's wonderful and a very hard worker as it seems.
Recommended: Yes
Anna Biegenwald
Nov 05, 2018
Very friendly staff
Very friendly staff. There to help you with all your needs for storage and packing.
Recommended: Yes
Carol
Aug 16, 2018
Thumbs up for Public Storage
Very clean facility. Very reasonable pricing. Very polite and knowledgeable staff. Good security.
Recommended: Yes
Joseph Horacek
May 22, 2018
Super easy to reserve a storage space...
Super easy to reserve a storage space and complete paperwork!!
Recommended: Yes
JEFFREY
Mar 06, 2018
Great amazing service
Great amazing service
Recommended: Yes
Frank Bubb
Feb 28, 2018
A great experience
Patti did a great job. She was so pleasant and helpful. Your facility is clean and a better price than some other storage places.
Recommended: Yes
Matlock
Nov 05, 2017
We have rented at this facility for 4 ...
We have rented at this facility for 4 years in a row now. (Seasonal) Patti is very friendly and helpful! She remembers us from year to year! I would recommend this facility to anyone.
Recommended: Yes
ShawnChelsey Phippton
Sep 04, 2017
We had Patti and she was wonderful. We got a great space on 2nd floor with air conditioning! Man were we thankful for the A/C. We spent the whole day there! They have an elevator and a cart to help move things upstairs! Also very thankful for that and when we ran out of water Patti had more that was super cold! All in all its a great clean facility with helpful staff with a great personality! I highly recommend public storage on kelly Rd!
Recommended: Yes
Jim Jenningd
Jul 15, 2017
Easy and quick sign in registration
Good clean units. Friendly and helpful staff. Excellent experience.
Recommended: Yes
Michelle Cannon
Jul 06, 2017
Good place to store your stuff. Patti is awesome!
Recommended: Yes
Kinder Kingston
Jun 26, 2017
I had a wonderful experience with public storage at the Kelly road location in ft Myers with Patty, I live in Georgia so having my personal items in another state is somewhat nerve wracking at times but Patty was almost always the one who called me to let me know my payment was coming up, she is very nice and professional, and a great customer service rep, I can't say enough about her she is wonderful and always willing to listen and genuinely cares about her customers. Thank u to patty and I hope you get a big giant raise hehe, seiously tho 5 stars all the way
Recommended: Yes
Ken Kober
Jun 06, 2017
Very professional
Very professional. Questions were answered before they were asked.
Recommended: Yes
Anna Roerty
Mar 18, 2017
My first time using a storage unit. I was greeted by Hailey and introduced to property manager Patti. Both ladies very professional and knowledgeable. It was a big relieve for me. Highly recommend this facilities.
Recommended: Yes
Ralph Jobe
Feb 28, 2017
Great employees, clean facility, easy to get too.
Great people and great facilities.
Recommended: Yes
Theodore Kaldahl
Feb 21, 2017
The manager at our unit was excellent.
Could not be happier with the location and cleanliness.
Recommended: Yes
Sean Ryan
Oct 18, 2016
Excellent service.
Excellent service.
Recommended: Yes
Nicki Lalaeff
Apr 26, 2016
PURCHASED A NEW STORAGE UNIT
Patty was wonderful to work with and very helpful...I got just what I needed!
Recommended: Yes
John Shea
Apr 19, 2016
Rental of stoage unit.
Went to Public Storage on Sunday to ren a unit and the associate Tom worked with us to find the right size unit for our needs. He was extremely helpful and knowledgeable about the sizes available. Also let usknow about any other supplies such as packing items we may need. I would recommend Public Storage to any of my friends if they need any place to store anything.
Recommended: Yes
