Public Storage - Ft Lauderdale - 701 SE 24th St

Great customer service and friendly...

Great customer service and friendly staff!

Recommended: Yes

Excelent Security on site

Excelent Security on site

Recommended: Yes

THIS is the place!

Great service and reasonably priced. Clean facility. Easy access.

Recommended: Yes

Nice ladies went smooth because of them.

Nice ladies went smooth because of them.

Recommended: Yes

My experience has been very good

My experience has been very good. I met with Jean and Gina and they helped me out tremendously! Place is clean and organized. Moved all my stuff in and made life a bit easier!

Recommended: Yes

Gina and everyone

Gina and everyone. Very nice and business like Fair also

Recommended: Yes

Great customer service

Great customer service

Recommended: Yes

Great

Great! I've used public storages in other States same good feeling. I use my lock over again the cylinder lock fits in all public storages

Recommended: Yes

Extremely clean and well taken care of...

Extremely clean and well taken care of - even the parking lot. Temperature controlled with back up generators - built to withstand hurricane winds. Conveniently located near airport and interstate. Amiable staff - always smiling and friendly

Recommended: Yes

Awesome location and people

Awesome location and people. Wish they could negotiate more. Almost went to cubesmsrt for considerably less. Security and location were key.

Recommended: Yes

Fair prices, nice facility but the real asset is the friendly and helpful staff especially Gina!

Recommended: Yes

Cindy Jean and Gina they are wonderful employees I would not go anywhere else I think they do deserve a raise so they work very hard very pleasant lady

Recommended: Yes

There were two reasons I picked Public Storage FL, i.e., 1) the location and 2) the extrodinarily nice and helpfull staff. TWO Thumbs up..

Recommended: Yes

Yesterday, 5 /29/ 17, I went down to clear out my unit because I am moving out of my house, and I would like to compliment the team (Gina & Jean) at this location. They were always very attentive and helpful. They made the experience very easy. This location is very secure and clean. it is well managed. Thank you to the team for all their help.

Recommended: Yes

Came to this facility looking for unit...I had a reservation at another storage facility which was...let's say, not the cleanest. Gina and Bernice showed me quite a few units, with no complaints, and I was very impressed. The ladies were amazing! Gina was extremely knowledgeable and made the transaction extremely QUICK and EASY! ***I would definitely recommend this facility, #1 due to GINA & (staff) other than that the hours are great, it's very clean, location is super, etc... ?? Thank you Ladies!

Recommended: Yes

Public Storage - Ft. Lauderdale

Your staff was incredibly helpful and nice. My time with them was very enjoyable. I found the unit I rented to be clean and had no problems. My only "issue" is that I rented a 2nd floor unit and when I got there it was a 4th floor unit. Not a big issue to me, but you should get what you signed up to get.

Recommended: Yes

Overall experience great, just 2 problems.

The 2 problems were: 1. not enough dollys (floats) 2. At least half the time the entrance code did not operate the elevator and you had to get off and reenter and get back on the elevator. Other than that a great spot to be.

Recommended: Yes

$1 first month is a lie to get people in the door.

If you're going to make a claim that your first month's storage fee will only be 1 dollar then respect your customers enough to actually make the first month 1 dollar... hit them with the taxes admin fees and the actual monthly rate on the 2nd month. After taxes, the "one time administration fee" and the security fee of $11 I paid $64 for my first month. It's sneaky and deceptive and you should be ashamed of yourselves. On the bright side the employees and property managers were very friendly and they seemed remorseful for having to hit me with all those hidden fees. The ashamed and "just doing my job" looks on their faces said a lot about the business model. These people just want to help but instead they are being forced to deal with unwanted drama, anger and frustration every single time a new customer walks in the door. It's disgraceful. Place is climate controlled and clean with friendly staff and decent security. Only open till 9pm. Bring your own lock or pay $20 for one when you get there.

Recommended: Yes

Nice staff and very clean facility

We are moving into a new home.... if the builder ever finishes it. In the meantime we needed a place to store a number of items. We did some searching in the area and toured this facility. We were very pleased by the convenient hours, the temperature controlled environment and how very clean the facility was.

Recommended: Yes

great place

I just have one problem I was recently robed and they took my id and debit card and phone and back pack with storage info and keys. tried to call but got message to be called back but have no phone. What do I do?

Recommended: Yes

Delivers what is promised in a timely and friendly manner

Easy website to navigate, GREAT people at the facility. IT still costs too much on a cubic feet basis. But I am impressed with the team, the tools, the security, and the service. Well done.

Recommended: Yes

Great group

Very nice and efficient

Recommended: Yes

Price Increase Thumbs Down

It's not good customer service when you lock in at a certain price and a few months later your monthly expense increases by $20. If I wanted to get a unit at a cheaper price, I would then have to move all my stuff.

Recommended: Yes