Oli
Oct 03, 2023
Doesn’t force lost insurance on monthly fee
Pros:
Location
Web access lock plus old fashion lock (great because you can secure it from web hackers and people with bolt cutters)
Clean
Price decent compared to other facilities
Had availability
Cons: a little warm, needs to be colder as mold/mildew can be issues
Recommended: Yes
terry hurd
Feb 06, 2023
in and out
The staff was very helpful and the storage unit is what I needed
Recommended: Yes
Vickie Rothenberg
Jan 09, 2023
I feel safe when I'm on this property.
It's clean the carts are great they're always there for us to play so far have no complaints and the clients at the other storage bins were always nice. I feel safe when I have to go into my unit without my husband I don't feel like somebody's going to sneak up on me and I've rented storage units in the past and when I was walking in on this one I was thinking it's nice on the outside I was expecting the worst but I did not find that I got the best so keep it up Life storage.
Recommended: Yes
Scarlet
Oct 30, 2022
My go-to storage facility
LifeStorage has exceeded my expectations in terms of cleanliness, customer service and overall needs. 10/10 I would recommend.
Recommended: Yes
Elisabeth Nattiel
Oct 15, 2022
Hidden fees
The monthly insurance tacked on was surprisingly not mentioned til you doing your contract but all good.
Recommended: Yes
MONIQUE MCKENNA
Apr 27, 2022
Customer service was amazing. Clean facility
I thought I had "reserved" a spot at a different facility, only for them to tell me 3 weeks later that now the price went up $20/month. His words to me were "honey, this is season. The rates go up even if you put your name down ". I then booked online with" Life Storage" it was amazing. Josh called the next day to confirm and so did Cameron. They made me feel very comfortable and I was then sent several emails for setting up the unit, and how the process works. Absolutely amazing!!! When I arrived with my daughter, Cameron walked us through the steps for the app on the phone. I will never rent a storage unit anywhere else in Gainesville.
Recommended: Yes
Kim Bagatell
Apr 26, 2022
Best. Storage. Ever.
From signing the contract electronically to the Bluetooth app access and the immaculate and spacious facility, everything about LifeStorage Gainesville is first class. Highly recommend!!
Recommended: Yes
Tracy Wagner
Sep 12, 2021
Easy!
Helpful representative, easy access
Recommended: Yes
Alexis
Jul 24, 2021
Nice facility and workers
Cleanest place I’ve seen, prices are great if you take advantage of their deals, nice, mellow workers. Was an easy process.
Recommended: Yes
Kathy Manie
Jul 23, 2021
Excellent service!
It was a painless and very good move with the whole process. Modern technology to access the unit is awesome and the unit itself is well kept.
Recommended: Yes
Kyle Jackson
Jul 03, 2021
Super modern and clean
While the price may be a little steep, the facility, staff and the all around experience makes up for it.
Recommended: Yes
Josette
Jul 03, 2021
Organized
The facility was breathtaking and easy to follow. I've had such a great experience from the moment I reserved online to when I moved my items into storage. Kameron was so helpful and quick. My storage unit was easy to find and access. The facility smells clean and fresh and I know my stuff are in good hands. Great experience overall.
Recommended: Yes
Fred
Jul 02, 2021
Wonderful storage love the technology
I had a wonderful experience with the GM of the company
Recommended: Yes
Carolina
Jun 16, 2021
Great place
The facility is clean, the price is fair, customer service is also helpful. However, it took us almost 45 minutes to complete the paperwork. There should be another way to complete the paperwork before coming into the office. Technology up-to-date
Recommended: Yes
Candy kemp
Jun 14, 2021
Great
Love this place it is so clean and nice
Recommended: Yes
Andrew Benson
Jun 03, 2021
Like new facility with Bluetooth magnetic access
Very clean and new facility with climate control. Partially solar powered. Not many road access but if you don't have very large objects, the elevator is plenty with many loading carts available to move your items.
Recommended: Yes
Danita Chavers
May 05, 2021
This place is great!
Clean, well organized, easy to use and the help the staff gives is over the top. Couldn't ask for a better solution to my storage needs.
Recommended: Yes
Anita Narayanan
Apr 26, 2021
Very high-tech
I was surprised at how user friendly the Smart Storage app was to help navigate us through the entire process until we safely reached out storage unit. The facility was very clean. It only took us 10-15 minutes to store our belongings in our unit. Super efficient!
Recommended: Yes
汁慰
Mar 30, 2021
Clean and convenient location
Nice clean storage unit. Online application was simple and easy!
Recommended: Yes
John Harris
Mar 22, 2021
Life Storage is excellent
We had an excellent experience with Life Storage. They are brand new, modern, and clean. They have smart phone apps to make the interactions and opening and closing the unit very easy.
Recommended: Yes
Ryan
Dec 30, 2020
Outstanding customer experience!
From the moment I called to inquire about the unit to the Moment I received the keys to my unit, the customer service was impeccable. I appreciate the care and attention to detail. I was assisted by the assistant manager. He was very patient and was sure to answer all of my questions. I highly recommend this location. Plus the facility looks brand new!
Recommended: Yes
