Jenny Levinson
Aug 19, 2023
Amazing first time experience
I have never used a storage locker before. This place was amazing! Super clean! Customer service is fantastic! Lisa the property manager is personable and understanding. Dina handled my registration and explained the directions. Each time I came to bring a new load of stuff over, it was easy and convenient.
Recommended: Yes
India Larondos
May 31, 2023
Awesome Customer Service
From my first phone interaction with Lisa to meeting her in person. Everything was wonderful. Lisa was very pleasant and professional. The facilities were nice and clean. Lisa informed me that she is available whenever needed. The paper work process was fast and easy. Lisa is highly effective and efficient.
Recommended: Yes
剔
Feb 08, 2023
Excellent Customer Service
The phone reservation lady Lindy found this facility for me. The 10x10 unit was within my price range. The facility is climate controlled, immaculately clean, has ample parking, has a truck bay with an entrance door right under the roof for easy loading and unloading in bad weather. Dina, the Assistant Property Manager, handled my check-in discounted reservation quickly, painlessly and efficiently. This facility has their own special, secure locking system for each unit. They sell the locks right in the office. Lisa, the Head Property Manager, was extremely helpful when I brought my first load of belongings to leave in my clean unit. I am thrilled with this ValueStore location and would highly recommend it to everyone.
Recommended: Yes
Gil
Dec 27, 2022
Excellent customer service
The property manager Lisa was very helpful and patient. I would recommend the Pembroke Park facility to anyone.
Recommended: Yes
Shuntrell
Dec 03, 2022
Looks are deceiving
Although this was the closest and most convenient storage facility near my home, I ran around for a month looking at should I say less attractive locations which I believed would be less expensive. The day after Thanksgiving, and moving the following Saturday, I popped in to compare pricing. The place is GORGEOUS...for a storage. Very clean, temperature controlled, great hours, easy to acess, secure, reasonably-priced, and Friendly customer service. Walked through and booked within minutes. Thank you Dena!
Recommended: Yes
Norton Ferreira
Oct 08, 2022
I recommend this Storage
I have 2 units and I recommend this place for 2 reasons:
1.The whole facilities are very clean.
2. Lisa (property manager) is a great employee. She always very helpful.
Recommended: Yes
Rick Gernaga
May 16, 2022
Great facility
Dina was very nice and helpful. Place was clean and felt like my items would be safe here.
Recommended: Yes
Valery Delius
Apr 20, 2022
Storage rental excellent service
Very helpful customer service and place is clean
Recommended: Yes
Jonathan
Apr 07, 2022
Great place!
I never rented storage and went to Public Storage first for advertising. And it was very dirty and expensive. I searched the internet and found yours. I was struck by the cleanliness and good condition of the building. The employees were very friendly, they took me to see my place before renting it, with the paperwork...everything was fast. If I had a bathroom my storage would live there hahaha ЁЯШВ. Highly recommended тЬЕ
Recommended: Yes
Paul
Jan 12, 2022
Easy no hassle move in process
Helpful staff, easy process, nice space, and accessible parking
Recommended: Yes
Rupen Calaigian
Dec 22, 2021
Very good place, clean and easy to access.
The staff are very attentive and clear any dout we may have.
Recommended: Yes
Nastacia Buchanan
Oct 01, 2021
Great service!
Never going back to public storage again !!!! Forever a value storage customer!!!!
Recommended: Yes
Eugene Livschitz
Sep 14, 2021
Very good
Everything was flawless: booking, registration, excess even bottle water and coffee.
Recommended: Yes
Valencia Johnson
Aug 29, 2021
Nice Property
Clean facility nice staff large elevator
Recommended: Yes
Brian Miller
Aug 19, 2021
Strong customer service and a clean facility
Reserving online was painless, and the facility called me on my scheduled move in date to confirm I was still coming. I was shown a few different units and was able to choose the one that works best for me. Chris helped make the whole process smooth
Recommended: Yes
Alberto Aponte
Jul 28, 2021
Great employees
You'll be happy here ! I was treated greatly on the phone and when I arrived.
Recommended: Yes
Charles LaBounty
May 17, 2021
Bait and switch
I was orginally offered a 5x10 for $96.00 or half price for 2 months. We had to upgrade to the next sized unit. I figure it wont be that much more and at half price for 2 months, plus i got the clerk the upsale. My wife paid for it. $175 for the next size up. Plus they gave me 15 days with no charge with 104 due on 1st. I guess this company has a 24 month calender. Then i check the bank statement, and low and behold a $50 charge. Bait and switch is what they do here.
Recommended: No
Mary Louis
May 11, 2021
Pleasant experience
This place is the cleanest storage I've ever been to which was my first immediate impression. Secondly the was the customer service experience was exceptional! Lisa, the manager, whom I nicknamed "LisaLisa", is the most professional and pleasant person to talk to. She is the best! You will not get dissatisfied with customer service or the ease of storage here!
Recommended: Yes
Kim Kyle
May 10, 2021
Value Store It will definitely be recommended!
I was very please with the service I received. I was even more please with the secure and very clean facility.
Recommended: Yes
Marisol
Feb 22, 2021
Great Experience
This is a great facility to storage your belongings, Lisa was excellent on customer service above and beyond. Explain in details everything you need to know. Unit was available same day. Staff friendly and very knowledge. Easy access location and hours. Rental UHaul truck in advance easy to schedule.
Best ever experience with this facility.
Recommended: Yes
Mary Behnke
Feb 14, 2021
Friendly and helpful
Was treated friendly and prompt. The staff were exceptional and I would reccomend.
Recommended: Yes
Eduardo
Apr 24, 2020
Clean!
Clean, spacious corridors, nice air conditioner.
Recommended: Yes