Jason
Jul 10, 2023
Everything was good except the area was super tight
Very tight areas on site. More room would be helpful
Recommended: Yes
Jorge
Jul 28, 2020
Will recommend
Great customer service. Easy access
Recommended: Yes
marcos
May 02, 2020
Excellent costumer service
Excellent costumer services in this time
Recommended: Yes
Djarkarta Hart
Dec 17, 2019
Awesome!
Public storage wasnt my first choice, but ended up being my best choice. The PS representative at 6800 W 4th street Hialeah were very helpful and made me feel comfortable the whole time I was there. Ms Moreha was very helpful!
Recommended: Yes
Alexis Castro
Mar 26, 2019
my experience is satisfactory and I...
my experience is satisfactory and I recommend my friend
Recommended: Yes
Paul Burt
Oct 11, 2018
Happy Repeat Customer
I am a repeat customer. This is my first choice every time I need a little extra room. NO PROBLEMS!
Recommended: Yes
Sabrina Meli
May 07, 2018
The website hours need to be updated
The website hours need to he updated. There is a huge problem where customers are told when going on the website and calling the public storage number, different hours than what the access hours really are. This inconvenienced me and my partner and delayed our move in by over 12 hours. District manager did not even give us any compensation even though he knows this is a recurring issue.
Recommended: Yes
Charles Alvarez
Nov 01, 2017
Excellent Service and excellent location
Excellent Service and excellent location
Recommended: Yes
Paola Falchetti
Oct 24, 2017
Excelente
Excelente, la manager Carolina es muy atenta, se dedicó a mostrarme las instalaciones, explicarme el contrato, muy buen customer service. 100 % tecomendable
Recommended: Yes
Marcus Hawthorne
Sep 29, 2017
My only complaint is that they are not as prompt in updating your account and restoring access upon payment as they are suspending access if you make a late payment. Basically, although you no longer have a balance, you still have to go during office hours and have them check your account to get in the gate, just so they can say, "oh." Do not expect to have automatic access though several days may have passed since paying off your balance. Save yourself the frustration and inconvenience and wasted time. Calling ahead of time is useless as well, as they have repeatedly verified payment over the phone, and a $0 balance, and yet, did not restore access. Better off going in person before the office closes to be sure you can access your unit, especially if traveling quite a distance to get there.
Recommended: Yes
Annegret Espinosa
Aug 29, 2017
Luisa alemán was great, very good attention everything explained in details thanks
Recommended: Yes
Maritza Torres
Aug 10, 2017
Been here for 2 years, Carolina, Clara and Luisa are the best, very helpful, responsible and great customer service.
Recommended: Yes
Yoania Castillo
Jul 26, 2017
Great customer service! From beginning to end Carolina was great, i really appreciate the service.
Recommended: Yes
Adam Robbins
Jul 15, 2017
Dealt with Luisa, explain everything thoroughly and was very nice, have a quick tour and how to on things, storage unit was quick 5x10 very spacious, would recommend
Recommended: Yes
Geovanis Perez Cruz
May 30, 2017
Great!..
Great!... Have nothing else to say.
Recommended: Yes
Makeva
Feb 15, 2017
Great Customer Service
Overall great experience from beginning to end
Recommended: Yes
Jorge Cabalo
Nov 08, 2016
Amazing
Very pleased with the service and the timely manner that the employees took
Recommended: Yes
Oscar Duque
Sep 06, 2016
VERY GOOD EXPERIENCE
SUPER GOOD. WILL RECOMENDED.
Recommended: Yes
Elise R.
Aug 16, 2014
AMAZING customer service!
I had to unexpectedly get a storage unit very quickly. Reyna was so accommodating. She really went above and beyond. She was welcoming, friendly, and helpful. I highly recommend this location!
Recommended: Yes
