Aida caraballo
Aug 13, 2024
Laid back
A very friendly, helpful staff. Knowledgeable, professional, always happy and willing to assist.
Recommended: Yes
Doreen A Ramson
Jun 08, 2024
Very clean and inviting
I spoke to Joanne on the phone she was very kind and informative and when I finally get to the office in person she was very respectful very good customers service and helpful
Recommended: Yes
Adrian Puenary
Jun 09, 2023
quick and painless
It was quick and easy, the manager listened and land on precisely what I was looking for. Done deal!
Recommended: Yes
J GREEN
May 24, 2022
I'M VERY PLEASED & GRATEFUL
I HIGHLY RECOMMEND DISCOUNT MINI STORAGE TO MY FAMILY & FRIENDS. IT'S VERY CLEAN AN THE STAFF IS VERY NICE & HELPFUL. MOVING MY STUFF INSIDE WITH THE CARTS MADE IT VERY HELPFUL FOR ME TO LOAD MY STUFF. THE LOCATION IS IN THE PREFECT LOCATION FOR ME. THE BATHROOMS ARE VERY CLEAN & THE COOL AC FEELS GREAT WHEN INCOMING INSIDE FROM THE FLORIDA HEAT.SO GO AHEAD A RESERVE YOUR UNIT BEFORE IT'S GONE LIKE I DID *-*
Recommended: Yes
Raymond Ingram
Feb 20, 2022
satisfied
satisfied with everything related to this storage facility.
Recommended: Yes
Carmen j. Rodriguez
Sep 28, 2021
Very clean, very friendly.
Is very clean, people is friendly, price is fair and give a sense of security when everything is controlled , gate is perfect and climate control so your belongings in good care, is just great .
Recommended: Yes
Kristy
Jun 16, 2021
Great Unit with easy accessibility!
Great Unit easily accessible, clean and staff was very helpful. Feel very comfortable leaving my valuables in this storage facility.
Recommended: Yes
Erica Hicks
May 30, 2021
The staff is wonder "fur"
Customer service is off the charts and the facility is cleaner than the ones that charge you an arm and a leg....I love it
Recommended: Yes
Christina
Apr 05, 2021
Great service
Quick and friendly service very happy we choose this location.
Recommended: Yes
Willie
Mar 06, 2021
Excellent customer service. Affordable price
From the time I requested unit to the time of move in staff was tremendous. Called me promptly and registration process was easy
Recommended: Yes
Marsha
Aug 12, 2020
Excellent service and facility.
Great customer service! Joanna was knowledgeable, professional, friendly and great to work with setting up our account for the storage unit.
Recommended: Yes
Cassandra
Aug 06, 2020
Easy to rent & friendly staff
I made a last minute reservation and was able to move in the next morning.
Recommended: Yes
Jason DeLoach
Aug 03, 2020
Very helpful and friendly.
The facility was clean and the two associates were very helpful and knowledgeable.
Recommended: Yes
Oterro
Mar 22, 2020
I will recommend recommend them to anyone else good customer service
Very good an honest service will not cheat u upon your service
Recommended: Yes
David
Dec 27, 2019
Perfect Storage Facility
I was thoroughly impressed with Discount Mini Storage of Jacksonville. The representative was cheerfully welcoming and professional. The entire registration process was seamless and pleasing. The facility is immaculate and my RV storage site is perfect for my 5th Wheel. Access is sweet and easy. I am extremely satisfied with every aspect of the facility.
Recommended: Yes
Michael Thomas
Dec 11, 2019
Renting storage for our camper. Got a great spot
Overall..good so far. Rented a park I g space for our camper. We were given a very good place. Happy Campers! LOL
Recommended: Yes
Robert
Dec 03, 2019
Nice and friendly
Very nice place Joanna was ery nice
Recommended: Yes
Lureta T.
Jun 25, 2019
Professional, First Rate Service
This morning , after speaking with the phone service representative that serves most of the Jacksonville Storage Rental businesses, my reservation request was promptly responded by the actual company , the Mini Storage Manager, Melanie. ( FYI- The reservation is transferred to the local business, after you’ve gone over the initial call to the service provider, which is not located in Jacksonville.) I was pleasantly surprised because I had received an e-mail from the service company indicating my reservation was cancelled , that I had only moments prior made. At any rate, after talking to Melanie, who had called me to confirm the reservation. I made a trip to visit this Mini Storage. She explained that she did have my reservation and was able to give me a tour, discuss the rates and hours, and show me my spot. I was delighted by the service, and the value for my Storage. Mini Storage , is conveniently located, place is very large, clean, organized and appears safe and secure . I would recommend using their facility.
Recommended: Yes
Geoffrey
Aug 23, 2018
New, clean, secure, storage facility!
I needed this storage unit on a Monday and I called on a Saturday. The host answered my call and all of my questions kindly and professionally. I swung by that same day and received a tour of the facilities. They were clean and brightly lit. There was evidence of security cameras everywhere and coded doorways. The loading dock is at ground level, so it's fairly easy to move in and out. The price reflects the newness and quality of the facility.
Recommended: Yes
Jessie SE
Jun 25, 2018
Great Service and Availabilty
I was trying to find a facility last minute. I needed the 10x30 as we sold our house and would be in temp housing for a month. Most other ocal units were $400 a month and many not climate controlled. We did the 2 month special for 50% off =
Recommended: Yes
jerolyn
Oct 27, 2017
Discount mini storage
The storage unit is nice an clean besides they just opened the business but Mrs. Melanie the site manager had wonderful customer service. Their units are also affordable. The best thing I like about Discount Mini Storage is instead of prorating half of the when u move in the storage your payment is due on the same day each month when you rent the storage. Instead of always on the 1st.
Recommended: Yes
