Public Storage - Jacksonville - 5340 Catoma Street

5340 Catoma Street
Jacksonville, FL 32210
31 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$42.00 - $199.00
Available Units: Show All
5' x 5' Unit

Swing door, Floor 1, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $42.00
per month
$56.00
No CC Required
Reserve
5' x 5' Unit

Climate controlled, Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $58.00
per month
$77.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $49.00
per month
$65.00
No CC Required
Reserve
10' x 5' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $56.00
per month
$75.00
No CC Required
Reserve
10' x 8' Unit

Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $78.00
per month
$103.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $88.00
per month
$118.00
No CC Required
Reserve
10' x 10' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $117.00
per month
$155.00
No CC Required
Reserve
5' x 25' Unit

Swing door, Floor 1, Interior

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $132.00
per month
$176.00
No CC Required
Reserve
10' x 15' Unit

Roll up door, Floor 1, Drive up, Outdoor access

$1 first month rent
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $136.00
per month
$182.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $195.00
per month
$259.00
No CC Required
Reserve
10' x 25' Unit

Swing door, Floor 1, Interior

2nd Month Free
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $199.00
per month
$265.00
No CC Required
Reserve

About

Features

  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
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Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Jacksonville - 5340 Catoma Street at 5340 Catoma Street?
On a scale of 1-5 the Public Storage - Jacksonville - 5340 Catoma Street at 5340 Catoma Street receives 5 out of 5 stars based on 31 reviews.
Does Public Storage - Jacksonville - 5340 Catoma Street at 5340 Catoma Street offer climate Control Storage?
Yes there are 1 size option for climate control storage units at the Public Storage - Jacksonville - 5340 Catoma Street at 5340 Catoma Street.
What is the cheapest storage unit option at the Public Storage - Jacksonville - 5340 Catoma Street at 5340 Catoma Street?
The cheapest storage unit option is $42.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Jacksonville - 5340 Catoma Street fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Jacksonville - 5340 Catoma Street?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Jacksonville - 5340 Catoma Street?
Yes, there are moving supplies available for sale at Public Storage - Jacksonville - 5340 Catoma Street
What type of payments are accepted at Public Storage - Jacksonville - 5340 Catoma Street?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Jacksonville - 5340 Catoma Street?
No, handcarts are not available.
Is there a military discount at Public Storage - Jacksonville - 5340 Catoma Street and if so how much?
No.
Is there an elevator at the Public Storage - Jacksonville - 5340 Catoma Street?
No, there isn't an elevator available.

Customer Reviews

5 out of 5 stars - based on 31 reviews
Tanasha Thomas Dec 14, 2023

Nice

The customer service was great the facility was clean nice work I must say

Recommended: Yes

Chad Hartley Oct 10, 2023

Would definitely recommend

Tammy was awesome..She was very helpful and found time to show me and my wife our unit to insure it would be exactly what we needed.. Thanks Tammy

Recommended: Yes

Yolanda Gardiner Nov 19, 2022

The storage was clean Tammy was awesome

Tammy was awesome and made it easy for me to store my goods

Recommended: Yes

Thomasina Feb 23, 2021

Great customer service, go out the way to help customers.

Great customer service go out the way to help.

Recommended: Yes

Barbara Shelton Aug 07, 2020

excellent customer service and a clean...

excellent customer service and a clean storage unit.

Recommended: Yes

Cheryl Mar 02, 2020

Very good customer service.

The woman working the desk when I came in to secure my storage was very friendly, informative and had a wonderful personality. Would recommend to others!

Recommended: Yes

Ernest Alton Feb 11, 2020

The ladies at the office were very...

The ladies at the office were very helpful and very pleasant to work with.

Recommended: Yes

Deborah Valdes Apr 22, 2019

Excellent

Excellent prices, service, customer service and units

Recommended: Yes

Steven Joyce Apr 02, 2019

Very pleasant experience and...

Very pleasant experience and knowledgeable

Recommended: Yes

Shelia Byrd Apr 02, 2019

Yes I would highly recommend public...

Yes I would highly recommend public storage to others.

Recommended: Yes

Bryan A Weathington Sr Nov 05, 2018

The facility and Ms Brenda is the best

The facility and Ms Brenda is the best. Facility is very clean and Ms Brenda is very helpful and polite.

Recommended: Yes

Christina Oct 23, 2018

Love the service

Love the service. Brenda was amazing

Recommended: Yes

副扩渠 May 08, 2018

The staff are so great and helpful even...

The staff are so great and helpful even in complicated situations. Thank you.

Recommended: Yes

Benjamin S Jan 09, 2018

Brenda was awesome

Brenda was awesome. Much thanks!

Recommended: Yes

Joshua Parker Oct 10, 2017

Great customer service. They answered all my questions and informed me about all the specials

Recommended: Yes

Sharon Carter Oct 04, 2017

These ladies here are great. Thank you Brenda and Malika

Recommended: Yes

Rudolph Lundborg Sep 10, 2017

I think it was a very professional ...

I think it was a very professional experience and business was done quickly and satisfactory.

Recommended: Yes

Lynn Sullivan Jul 20, 2017

Great storage facility. Ms. Kiaya and Mike are super helpful and professional. As much as I hate to admit itI have had a unit with them for over 10 years and all dealings have been excellent.

Recommended: Yes

Kenneth Jagroop Jul 19, 2017

Awesome experience from Liz and Kia. Excellent customer service! Couldn't be any more happier!

Recommended: Yes

Carmella Martin May 30, 2017

The Public Storage on Catoma Street is excellent! I highly recommend this location for all of your storage needs. Kiya and the rest of the staff there are all very friendly and helpful. The Summer Move-In special is a great deal...take advantage of it if you can!

Recommended: Yes

Lashara Sanders Mar 08, 2017

Great Customer Service

Great customer services! with a smile and eger to help find what works best for the customers.

Recommended: Yes

Karen Swogar Jan 25, 2017

Trusted storage

Feel very comfortable with the way you have showed personal care to my needs. And I trust that my stuff is safe and I feel secure when I go there and when I leave.

Recommended: Yes

Juanita Lee May 25, 2016

Excellent customer service

Customer service was excellent. She was very nice and polite. One suggestion they need to tell you the cost of the lock before presenting to customer.

Recommended: Yes

Kimberly Goble Jan 09, 2016

Yes, I've been to Public before ans as you can see I'm back a repeat customer.

The people are very nice and courteous in the office. They help you out and show you the compartments so you can decide as to which one is best for you and your needs.

Recommended: Yes

Donna Wall Mar 18, 2015

Nice Place and friendly staff

I went to several places and this was the one that had friendly staff and very helpful. I was disappointed that the on line rate was not able to be used because it had expired the day before. I could not go home order on line and come back.

Recommended: Yes

Jacquie Mcgiffin Feb 15, 2015

my "storage" experuance

The initial process was fine, staff very helpful, the unit was just what I needed, blah blah blah. Since then, I have been emailed twice, called twice, and this is the second "opinion survey" I have filled out. This is all starting to get very annoying. Please; do not contact me any more unless I'm late with a payment.

Recommended: Yes

Tedra L. Sep 16, 2014

PUBLIC Storage was Great!!

I visited the unit for the first time and the guy (forgot his name) was very kind and informative. Some reps take offense when you question things in the contract but the guy (wish I could remember his name) was very kind and answered all my questions. So I hope they keep up the good work. Oh, and they also do great follow up. They reminded me my first payment was late with a friendly reminder (which was great because I had forgot in the midst of the move) . And they called shortly after I moved in to make sure all was well. I appreciate that! So again, keep up the good work Public Storage!

Recommended: Yes

David Bauman Apr 09, 2014

No issues: Painless rental.

The rental process was easy and quick.

Recommended: Yes

Serina Mar 19, 2014

Fabulous!

Excellent customer service. It was very quick and easy. No hassles at all!

Recommended: Yes

Minisha Walker Mar 16, 2014

More than a storage center, more like a friend who stores things in their garage

This place is not a storage center, it feels just like a close friend who doesn't mind keeping my belongings in their garage for a small fee. Excellent service!

Recommended: Yes

Brian Johnson Feb 27, 2014

you are a jewel to those on a budget

The storage that you have on catoma on the west side has been a great deal of help to me and I appreciate their help

Recommended: Yes

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