Sharika Lewis
Jul 18, 2023
Last minute save
Thank you for helping the property is what we needed
Recommended: Yes
Sandra Glover
Feb 21, 2022
Efficient online service
Easy access facility, only discrepancy with unit is light fixture doesn't work and they require the occupant to replace if they require electricity.
Recommended: Yes
Joshua and Fred Bushby
Sep 09, 2021
Good price
Good price and location. Due to the failure to get proper information from your management I was unable to move in until I already had to pay another months rent at my previous overpriced rental.
Recommended: Yes
Mark Hill
Dec 09, 2020
So far the Fort Caroline PS has served...
So far the Fort Caroline PS has served my needs. I feel it's secure and well managed. However, I am not totally satisfied with the access hours because my personal access hours conflicts with their access hours. I totally understand the DM's/corporate reasons for instituting limited access hours due impart to the neighborhood and crime. But, with the current security measures (gate login and cameras), their should/could be considerations made, even at an nominal additional cost, for tenants who need total 24 hr access privileges.
Recommended: Yes
Gene Mossow
Mar 27, 2020
Friendly
Friendly, clean, and easy to deal with.
Recommended: Yes
Ify
Dec 20, 2019
Good customer service!
They have awesome customer service with clean facility.
Recommended: Yes
Mark
Dec 16, 2019
The Public Storage facility located at...6333 Arlington Expressway, Jacksonville Florida
The Public Storage facility located at 6333 Arlington Expressway Jacksonville Florida is one big mouse and rats nest!! When we went to look at a unit we were shocked to see all the mice and rat poop in the unit! It was a 10' x 30' unit and as we got to the back of it, we saw the rodents pop their head through the holes in the bottom of the sheetrock walls! Because of the walls being sheetrock instead of concrete block, the rodents have taken over! If you have anything other than steel or tires to store, stay far away from this place!!
Recommended: No
Joan Chaney
Oct 24, 2019
Awesome customer service.!!!!!!
Awesome customer service.!!!!!!
Recommended: Yes
Imtiyaz Rajayki
Aug 26, 2019
Very cooperative and professional.
Very cooperative and professional.
Recommended: Yes
Jack White
Mar 05, 2019
The woman who helped us went the extra...
The woman who helped us went the extra mile to explain, show and just her overall customer service. We were very satisfied and when would rate her a 10
Recommended: Yes
Brittany Washington
Dec 03, 2018
Highly recommended
Excellent all around
Recommended: Yes
Lashonda Funchess
Oct 29, 2018
If it wasn't for Public Storage and the...
If it wasn't for Public Storage and the great rates they had to offer, I dont kmow what I would have done. My family and I really desperately need some storage with limited funding. Thank you Mrs.Janice at the Fort Caroline store for giving me a peace of mind.
Recommended: Yes
Marquita Embry
Sep 24, 2018
Awesome customer service
Awesome customer service
Recommended: Yes
Kathleen Collins
Aug 15, 2018
Mrs.jancie was amazing
Mrs.jancie was amazing
Recommended: Yes
Markia Davis
Jun 24, 2018
Awesome service
The manager that helped me Ms. Janice was extremely helpful and nice. She made everything go by quick and easy. Great service !!
Recommended: Yes
Cyian Logan
Apr 04, 2018
I had a AWESOME experience.
I had a AWESOME experience.
Recommended: Yes
Natalie Cravens
Dec 08, 2017
The office lady was very helpful and ...
The office lady was very helpful and extremely pleasant and made the whole ordeal very nice! She needs a nice bonus! !
Recommended: Yes
o'monie Tipton
Oct 05, 2017
Jacobi was very nice and helped me find just wat I needed
Recommended: Yes
josegilberto medina
Oct 01, 2017
Went this morning in the middle of the rain with my car full and ready to put everything away after driving 17 hours into my new home out here and Janice made me feel so welcome her professionalism is very outstanding and so welcoming I'm glad i choose this place out of any other. Well definitely recommend.
Recommended: Yes
Ronnie Ivers
Sep 15, 2017
Nice facility.
Nice staff. Helpful. Had a size to accommodate my needs.
Recommended: Yes
Lotoya Phillips
Sep 02, 2017
My first time renting a storage unit and it was a very pleasant experience!! After making an online reservation on the day before, I received a welcoming phone call to confirm. I arrived later than our scheduled meeting time and the ladies were understanding and immediately walked me to my unit and explained the renting process. Ms. Janice was very inviting and thorough, as was Ms. Carline, the property manager. I am very please with the service and the upkeep of the units. I look forward to working with them and would refer anyone to this storage facility!
Recommended: Yes
Dedric Carey
Aug 19, 2017
Carline & Ms. Janice Are Two Of The MOST Beautiful Women. I'm So Happy That We Came By Here Today To Get Our Storage.
Recommended: Yes
Lynette Rawlsthomas
Aug 04, 2017
Great Place to Rent Space!
Easy to reserve space; online account management; friendly and courteous staff
Recommended: Yes
John Harrison
May 30, 2017
I just Dont like the Hours people ...
I just Dont like the Hours people should have 24hrs of access to there belonging
Recommended: Yes
Anita Harris
Feb 28, 2017
Top rater
I only rated it a 5stars, because of the customers service and I liked the storage unit, But the fees where not given up front, hidden fees with a $1 move in and $24 Registration fee, a cylinder lock fee and insurance wasn't mentioned upfront.
Recommended: Yes
Michael Christensen
Feb 02, 2017
Very clean space and great location with easy access. Carline in the main office was such a nice person, very professional and polite. She always made me feel so welcome and was always very helpful. I would rent again at this location just Becky of her. It was a great experience. Thanks Carline
Recommended: Yes
Nancy
Oct 26, 2016
Good place good price good price.
Very satisfied!
Recommended: Yes
Victoria S
Aug 31, 2016
Easy to work with
Property manager was easy to talk to, informative, and gave me a good break down of charges. Made it easy to make my choice.
Recommended: Yes
Steven Thorne
Aug 24, 2016
great service and people
I was in and out got my unit signed papers and it was done professionally
Recommended: Yes
Paul Montgomery
Feb 09, 2016
Good Choice for storage.
I think I made a good choice for storage. Public Storage is close to my house and the price was reasonable, except for the insurance. $11 a month for insurance is kind of pricey and, in my case, pretty much unnecessary. Insurance should be my choice. If I opt out and something happens, its on me, not Public Storage.
Recommended: Yes
Dorothy Banks
Sep 01, 2015
Very informative and gave me what I needed
Went in looking for a unit and the girls in the office were able to give me a larger unit at a reduced rate. Took us out to look at it in the rain. Very professional employees
Recommended: Yes
Lisa Bardy
Apr 28, 2015
Easy, simple and courteous experience
This is about the fifth time I have used the facility on Fort Caroline in Jacksonville, FL for summer storage for my college student children. The check in girl Monet remembers us. It is very clean,safe and easy to use. This year I paid for everything up front. Other years I have gone to various locations in Michigan to pay the monthly bill. All the locations have had very courteous staff and been very clean. I would never use another company.
Recommended: Yes
Neal Johnson
Mar 03, 2015
I loved the excellent customer service.
On the phone and on-site they made feel comfortable and at ease, which is what enjoyed most.
Recommended: Yes
Kayanna Wilson
May 14, 2014
Loved & Appreciated it...!!! :-)
I was greeted with Courtesy and Respect. I was able to be assisted in a timely manner and was not bombarded with offers that I didn't need. I was heard and my needs were met. I will use Public Storage and Recommend IT ANY DAY...:-) Thank you for your services.... Sincerely....
Recommended: Yes
