Joel M. Davy
May 05, 2024
My Experience as a New Customer at This Facility.
This Public Storage facility is conveniently located along the local bus route. I love the kiosk setup at the main entrance. If staff is not on-site that day, live personnel are always available to assist you if you have any questions or concerns. Not all (most don't) Public Storage facilities have this type of amenity, so it is much appreciated. The facility is also very easy to access (enter and exit) and is always kept spotlessly clean by staff.
Recommended: Yes
Kristine Hejna
Mar 28, 2024
Good rate and very easy
The online reservation system is great. Everything went exactly as it said. The app does make the experience better. The unit was clean and ready. The lock they provide is good. Directions to the unit weren't helpful but I was lucky and the unit was right in the first place I looked.
Recommended: Yes
Ali
Dec 01, 2022
潇摯
Good store, stuff, space, and sizes.
Recommended: Yes
Loren Mickey
Apr 16, 2022
5x10 storage unit rental
Customer service was great. Upon arrival the manager was there to greet me and assist me with getting into my storage unit. Great service. Thank you
Recommended: Yes
Colleen Martin
Jan 28, 2021
Great price
The woman working the desk is named Sandra. She has wonderful customer service skills. Very efficient and I was in and out.
Recommended: Yes
Fabiola Toro
Dec 09, 2020
Great service!
Space was bigger than I thought it would be and super clean. The lady at the front was super lovely as well and made me feel so welcome.
Recommended: Yes
Lea Frazier
Nov 22, 2020
better than nothing.
pricing fair despite added expenses. No paper work -online. Did not see anyone. The facility and the unit was not unclean. Experience probably would be much better if not for the Covid restrictions.
Recommended: No
tracey
May 28, 2020
Not the cleanest but still nice enough
Fair price. Good customer service. She walked to my unit in the rain to help me get started. Cleanliness was not great - dead roach on floor and rat boxes line the perimeter. I like the location. Feels safe enough and they followed social distancing guidelines.
Recommended: Yes
Mercelin
May 18, 2020
Price is good but location is too far from my house
Customer service was great. I would also recommend to a friend. I only wish the location was closer to my house for the same price. This location is 30 mi ites away from my house.
Recommended: Yes
John Moceyunas
Jan 14, 2020
The property manager was really nice...
The property manager was really nice and very helpful. The original unit I wanted was inside and had too narrow doors to get the light stands I want to store into the storage area so she found me another outdoor space with a garage door at the same price. She was very nice, prompt and on time and the place looks neat, clean and well kept. You can't ask for more than that. She runs a pretty good operation too. 5 Stars.
Recommended: Yes
Keisha Shaw
May 28, 2019
Teray is an excellent member of the...
Teray is an excellent member of the public storage family. Her attention to detail and exeptional customer service made my experience seamless.
Recommended: Yes
Yvonne
Mar 26, 2019
The location that I'm renting at is...
The location that I'm renting at is great. The staff is friendly, helpful and professional. The only issue is the location of my unit. It's at the end of this awkward hallway all the way at the end. It makes bringing heavier items difficult.
Recommended: Yes
Willie Mcnair
Feb 28, 2019
Great service!
Great service!
Recommended: Yes
Terry Merritt
Sep 01, 2018
Bait n Switch
I already submitted a review. I want to say, first, that the Staff person who helped me was friendly, knowledgeable and helpful - to an extent. I did not know until I arrived from over 150 miles away that I would NOT be receiving the first month $1 discount, not a rental rate of $55 a month and that I would need to add significant $ for 'insurance'. My bill, I thought was going to be $55 a month, with the first month for a $1. Nope - my bill is $74 monthly... big difference. Will move out as soon as I can. Terry
Recommended: No
Toccara Barron
Jul 31, 2018
Ivy was great!!
Ivy was great!!
Recommended: Yes
James Joiner
Feb 28, 2018
Good clean place Rachel was very good...
Good clean place Rachel was very good and polite
Recommended: Yes
Tammy Van Valkenburg
Sep 28, 2017
I would like to recognize Rachel as a superior employee. Each time that I have had to go to my unit she has been very helpful and professional. Rachel is an asset to any company that she works for.
Recommended: Yes
Zachary Davis
Sep 25, 2017
Rachel was very nice, great customer service, and EXTREMELY helpful!
Recommended: Yes
London Manns
Jun 23, 2017
I must tell you to come here an vist this location i met the manger here mrs.Rachael is what you call a true manger a sweetheart a good listener a has great heart a Godly woman very great in communication on ur storage unit she will call you to let you know whats going on with ur unit this place is a plus i give 100% to them here ps i love it an will always come here when i need a storage mrs.Rachel you keep beening kind an doing a great job God is going to take higher places in your life thank you for your help here at public storage......
Recommended: Yes
Lori Velez
Jun 22, 2017
Loved my experience the staff was very ...
Loved my experience the staff was very helpful. Will recommend to all my friends.
Recommended: Yes
Jay Hoskins
Jan 16, 2017
While visiting this location to inquire about renting a storage space I was introduced to a very friendly and professional Public Storage employee named Lauren. While inquiring, Lauren was very detailed and possessed a great deal of knowledge of the different aspects with renting a storage space. She asked a great deal of questions as well as answeringy the quite but of questions that I had as well. She was very informative and helpful. I will most definitely recommend Public Storage to my colleagues and any other individual seeking storage needs.
Recommended: Yes
Natalie Woodard
Dec 14, 2016
Great service
Great service
Recommended: Yes
Heather Nevison
Nov 01, 2016
Easy process!
Reserve online and make your process even faster by filling out all your info before even arriving. The manager called quickly to make an appointment and was ready for me at my designated time. Rachel was very knowledgeable and professional.
Recommended: Yes
Kelsey S
Jun 22, 2016
Great treatment, but bad management
It was great just a little unorganized because the office manager left for vacation. Amber was filling in for her and did the best job she could do with what she was given. When I arrived my original reservation was not honored, I wanted an air conditioned unit, but I did not get that. And the office manager left Amber without any paper, so I had to wait like 30 minutes for another manager to bring some over. Amber was very sweet though and new to the job. It was unfair she had been put in this situation
Recommended: Yes
Dawn Martin
May 10, 2016
I loved my experience and the attendance
It was the best experience
Recommended: Yes
csaba
Apr 20, 2016
Storage
Nice,clean,safe place! Come back again :)
Recommended: Yes
Theresa Williams
Jul 22, 2015
Great!!
I like Public Storage because every time I go to the office the person in charge is always kind and helpful. She is always smiling and she remembers who I am. The service is excellent!
Recommended: Yes
Kristy Anderson
Sep 16, 2014
Amazing!
Rachel is the best! Sweet, caring, & very helpful. Would recommend to anyone!
Recommended: Yes
