Augustus Hamilton
Mar 27, 2024
Awesome
Very convenient reasonable pricing on very clean
Recommended: Yes
Augustus Hamilton
Mar 25, 2024
Awesome
Very convenient good customer service
Recommended: Yes
Lori Sirgey
Sep 16, 2023
Very friendly staff
Moving in was easy. Unit was clean and ready when I got there
Recommended: Yes
Esther Cubero
Jun 12, 2023
Very great
Thanks the service was great and I was very satisfied
Recommended: Yes
Thomas Laroue
Jan 06, 2021
It's not clean
Although the price is good, it's not the cleanest place
Recommended: Yes
Steven
Jun 06, 2020
My overall experience for renting a...
My overall experience for renting a storage unit at Public Storage went very well. Pretty much everything was explained to me up front but the only reason I will not give this rating 5 stars is because I was told that management reserves the right to raise the rent every 6 months! Wow! I enjoy going to the storage unit and filling it up with some of my lifetime belongings and feel very strongly that they will be stored safely at Public Storage! I chose the Simpson Road Public Storage in Kissimmee, FL because I got a great price on a 10x15 unit. It's a little farther to drive from where I live but it is worth it. I sit here and wonder if I leave my belongings here at Public Storage for several years, how much will the rent have gone up by then? Maybe $10 a month? Maybe $25 a month? The reason I am renting here is because I got a great price. I hope it stays that way for a while anyway. Thanks
Recommended: Yes
Shelia
Apr 13, 2020
Working with Moises was a pleasure...
Working with Moises was a pleasure especially with me being new to Florida. His level of customer Service and professionalism OUTSTANDING.
Recommended: Yes
Maria Roberson
Feb 19, 2020
Great staff.
Great staff.
Recommended: Yes
Harold Monroe
Nov 13, 2019
So far I'm happy with your facility I...
So far I'm happy with your facility I feel that my property is safe and secure in your facility and your employees are very friendly and courteous
Recommended: Yes
A.M.
Sep 25, 2019
ogreatly appreciated updates via...
ogreatly appreciated updates via phone/vcmail/text/e-mail during potential hurricane situation
orecv'd multiple phone calls/vcmails/texts/e-mails/letters by mail regarding contradicting payment dates, which I clarified by phone repeatedly, but could have potentially ended service for both storage & insurance
overy nice personnel in person & on phone
Recommended: Yes
Debra Ohland
Jun 15, 2019
Long distance move - Helpful!!
Long distance relocation move and needed to secure storage needs prior to arrival. They worked with me understanding my needs.
Recommended: Yes
Christopher Palopoli
Jun 11, 2019
Tommy the manager was awesome and very...
Tommy the manager was awesome and very helpful...
Recommended: Yes
Jordan Quevedo
Feb 11, 2019
Transparent business
Affordable. Convenient. Positive amd trusting staff.
Recommended: Yes
Ismael Colon Gonzalez
Feb 11, 2019
Good customer Service Very professional...
Good customer Service Very professional employees
Recommended: Yes
Christine Campbell
Oct 05, 2018
Great personal service
Great personal service! Edalys was amazing. She walked me through all the steps. Very professional and courteous.
Recommended: Yes
Jeffrey Davidson
Sep 05, 2018
Eunice was awesome
Eunice was awesome. Made me feel very welcome and also appreciated!
Recommended: Yes
Jennie Camacho
May 01, 2018
They should let you know on the phone...
They should let you know on the phone that you need a special lock valued in $20.00 and that you need to paid insurance for the storage.
Recommended: No
Nellie Kubalek
Oct 01, 2017
I had a great experience at this location. Rebekah was a great help, got everything done quickly and very friendly.
Only thing I dislike which has nothing to do with the staff at this location is the insurance policy requirement. I think it's a bit ridiculous to require it and for $11 a month. If I sign a paper saying I won't hold PS liable for any damage then they are in the clear. I suggest people get TentantOne storage unit insurance. Only $5 a month.
Other than that convienant location and friend staff.
Recommended: Yes
Miana Sanchez
Sep 18, 2017
Very well secured place with plenty of cameras for looters. Security on site. I feel safe leaving my personal itemsvwith them.
Recommended: Yes
Gregory Phillips
Sep 10, 2017
Nice people...thanks so much for your ...
Nice people...thanks so much for your help
Recommended: Yes
Lenora BreAnn Robinson
Sep 01, 2017
Eridelys was great!! She helped me pick out the best unit. She worked with me even after being an hour and thirty minutes late. She definitely deserves 5 stars!! Great storage unit place!!! Great prices as well!!
Recommended: Yes
Xiomara Parrilla
Aug 22, 2017
Moving is difficult enough! You guys do a great job with hiring your employees I had an encounter with Crystal she was amazing, knowledgeable, and friendly answered all of my questions and helped me find what I needed to fit my needs. Thank you!
Recommended: Yes
natalie otero
Aug 21, 2017
I felt very welcomed at this location due to the great customer service given to me. The young lady Crystal answered all my questions and was very attentive to my requests. Very satisfied customer thank you Crystal.
Recommended: Yes
Hilda
Jun 06, 2017
Very knowledgeable and customer service ...
Very knowledgeable and customer service oriented. The young lady saw my couches in the truck and gave me recommendations. Saw the space , sign the papers and a lock. Was fast and easy!!! My experience so far has been very pleasant and would recommend.
Recommended: Yes
Kimberly Small
Apr 11, 2017
Excellent service
Excellent service! Fast easy checkin
Recommended: Yes
Raul Colon
Dec 13, 2016
24 hours
The person in the office very nice, but I need access 24 hours.
Recommended: Yes
Samuel Figueroa
Oct 18, 2016
Excellent service
Everyone is friendly and professional
Recommended: Yes
Russell Medeiros
Sep 20, 2016
Happy
Clean, nice friendly staff
Recommended: Yes
Micky Cavalieri
Sep 16, 2014
潇摯
Very good place and service
Recommended: Yes
James Hassey
Jun 04, 2014
outstanding service and prices
very friendly staff. price is excellent
Recommended: Yes
