Scott Beauclaire
Aug 29, 2024
Great service, great value
The unit was larger than I expected due to a high ceiling, and was more than enough room for what I had. The service was great, and everything was explained perfectly.
Recommended: Yes
Lavada canady
Jul 31, 2024
Alright so far
Recently new customer so I can’t tell you to much as of right now
Recommended: No
Carmen Rodriguez
Jul 22, 2024
Yes I would recommend this place
Right size storage and clean this is my second time using this storage.
Recommended: Yes
Rudolph j kaliaz
May 29, 2024
Good service
Went fine. Friendly. Clean spot.
Recommended: Yes
Tammy
Apr 29, 2024
They are do helpful and nice
I love my storage units and the people how work there
Recommended: Yes
Alice crosby
Mar 13, 2024
Excellent
Love this place it’s clean staff is friendly and helpful
Recommended: Yes
Frances Greer
Jan 24, 2023
Excellent services
Good place to store your stuff. Excellent customer service.
Recommended: Yes
Linda Hamilton
Dec 28, 2021
Clean and priced well
Lady was friendly and space was clean and priced right.
Recommended: Yes
Michele Crifasi
Nov 01, 2021
Need room for kids stuff
Very friendly and helpful. I was in and out in no time.
Recommended: Yes
Jean
Jul 05, 2021
Not able to access
I pay my bill every month. Went to the storage building to check on my things but the gate said I'm locked out. I call the facility and speak to Carlos... yes I'm upset anyone would be when everything you own is in that storage but then when you have someone that cares nothing about your feelings and tells you to calm down even upset me more not to mention kept talking over me and hung up on me tells me you can come over and i will manually let you in when i pay my bill and suppose to have access to my things anytime......what the....he treated me like I'm some criminal.....if you can't have compassion for customers then find another job cause if all your belongings we're locked behind a gate you would be pretty upset also.
Recommended: No
Karla Balzer
Jun 03, 2021
Very good experience
I moved on a Sunday close to closing time. Carlos was very efficent and helpful. He made the experience very pleasant.
Recommended: Yes
Virginia
May 07, 2021
Great experience all around.
Reserved unit on line. Great price in comparison to other facilities. Will definitely use again should the need arises.
Recommended: Yes
Cheryl Bennett
Feb 12, 2021
Great customer service
Great customer service. Very attentive to our needs.
Would recommend to anyone looking for a storage unit
Recommended: Yes
Nancy
May 12, 2020
Overall is good service
Incredible Customer service, people there answer all questions asked.
Recommended: Yes
Eric
Apr 03, 2020
Affordable
Great location and very clean
Recommended: Yes
Eric
Apr 01, 2020
Efficient and effective
Great service and very affordable prices on storage units
Recommended: Yes
Tyrisha Taiwo
Mar 30, 2020
Great customer service
Every time I need a storage I ALWAYS go to this place, everything moves very quickly and the customer service is always great....
Recommended: Yes
Tisa
Feb 23, 2020
Hassle free and quick
Check in was very easy. The only downside is they do not have 24/7 access.
Recommended: Yes
mitzi
Aug 07, 2019
convenient location
could have the gate open more hours and a little bit worn and open places mice etc could get in but still satisfied
Recommended: Yes
Genesis
May 03, 2019
My unit was clean
The guy that helped me at the front desk was extremely helpful.
Recommended: Yes
Ana
Apr 29, 2019
Very easy and helpful
I have used them for the past two summers and it has really helped make the moving process easier.
Recommended: Yes
Grace
Apr 22, 2019
Clean storage place. Lots of units.
It seems like a nice place, very clean and I like the gate access to come in and leave.
Recommended: Yes
Julia
Apr 13, 2019
Great place
I had never rented a unit before and I was taken around on a golf cart and shown my unit. He was also very helpful in showing me how to open and close it properly. Very nice facility.
Recommended: Yes
Pastor Mattie Ryan
Feb 04, 2019
I booked online and received a great price.
I find this location very handy,easy to get to and drive through.
The unit was swept very clean. The timing was quick and easy for me to unload my belongings. The gate entry is very easy to use and the gate equipment allows for eye-to eye sight of others trying to enter or leave the units. You can actually see if someone else is using the other entry box and you can just wait and go in or out.
Recommended: Yes
Micah
Dec 18, 2018
Excellent facility
Great storage facility with competitive pricing.
Recommended: Yes
David
Nov 08, 2018
Storage
Leasing agent was not polite or helpful. Unit was dirty. It is what it is but during the experiance of moving since its stressful enough you'd like to see a smiling face and a helpful person that's all . Thanks
Recommended: No
Carol H.
Sep 26, 2018
Great service and easy check in.
This is a clean storage facility with a great staff. My only complaint? On line they only offer 10×10 units as the larger size. The young man checking me in said he had bigger units but would only offer the first month at half off on the 10×10 unit. His loss as he would have made more money in the long run.
Recommended: Yes
Veronica
Sep 10, 2018
Great customer service & good size storage units.
The customer service was great. The lady was very friendly & patient. She showed me the size of my storage unit before I purchased the space. The overall process was smooth and very simple. My things are moved in & I haven’t had any trouble.
Recommended: Yes
Lisa B
Mar 28, 2018
Great Place
This place is great. It is clean. Has cameras. It could use a little more light. I should be open a little longer. I sometimes work late an need access after 9pm. But other than that it is a good place to rent from. The staff is helpful and courteous. I will continue to rent from them.
Recommended: Yes
Marian
Mar 24, 2018
They were very friendly
When I got to this location they were very friendly helped with getting my unit showed how to get in the gate and back out showed me to my unit. All in all very nice people
Recommended: Yes
Reinaldo
Sep 18, 2017
Great experience!!
The customer service is excellent and the price is right. I recommend them to everybody.
Recommended: Yes
AMY
Jul 11, 2017
Completely satisfied!!!
Everything is/as expected, and nothing less than professional
Recommended: Yes
Tiffany
Jun 04, 2017
I was helped right away
The storage unit was nice the customer service was awesome I'm handicapped and was helped right away and was patient with me
Recommended: Yes
Lisa
May 08, 2017
Friendly people
Helpful, friendly people. Convenient location to Florida Southern College.
Recommended: Yes
John
Apr 28, 2017
Very friendly
Edgewood mini storage is convenient and nice place. Not too fancy, just what you need to use as a storage.
Recommended: Yes
Danylo
Apr 25, 2017
A very secure storage facility. The units are decent.
The security at the Edgewood Mini Storage is beyond expectations. The customer service is excellent; the employees get right to the point and show you the available units at the facility. There is a moderate amount of paperwork involved, but it goes by pretty fast. My only concern is that they charge you a lot of fees that weren't mentioned in the first place. Otherwise, everything else seemed alright.
Recommended: Yes
Brittany
Feb 21, 2017
Easy to reserve and check in. Process was fairly quick too
So far reservations and check in was super simple. Price was lowest around for size of units!
Recommended: Yes
Dawn
Oct 10, 2016
Easy Transaction
Went smooth, very easy! Would recommend!
Recommended: Yes
Karen
Oct 07, 2016
Very good.
Customer service was great and very professional, over the phone and in person.
Recommended: Yes
Kirsten
Sep 21, 2016
I needed a storage unit quickly. And it was very convenient.
The registration was quick and easy.
Recommended: Yes
jordan
Sep 07, 2016
friendly, helpful, fast
Recommended: Yes
Cameron
Aug 29, 2016
Great affordable price and service.
Good customer service, great pricing, easy access, clean.
Recommended: Yes
Tenisha
Aug 16, 2016
It was okay
In and out fairly easy but didn't take me to my unit. I was told where it was.
Recommended: Yes
Heather
Aug 14, 2016
Exactly as planned
Easy and quick check in at storage unit
Recommended: Yes
Angela
Aug 03, 2016
FriendlyCleanReasonableConvenient
The gentleman that assisted us was friendly and very informative! Walked us through the whole process quite thoroughly! Price was reasonable too! Glag I chose them!
Recommended: Yes
Joseph
Jun 26, 2016
Clean unit and wonderful customer service
It was fast and easy to get all the paperwork done for the unit. And the employees there are really nice.
Recommended: Yes
Jason Hernandez
Jun 22, 2016
Quick service at outstanding prices
the units are priced well. They also honored the online discount at 50% off first months rent... Overall the customer service was great. Would definitely recommend this facility to others.
Recommended: Yes
Jim
Jun 12, 2016
Friendly people, great price
I found the people nice and friendly and they explained everything clearly. Great price and very clean, secure and well lighted
Recommended: Yes
Jones
May 28, 2016
I would recommend this facility they are helpful and respecful.
I give this facility a 100 percent or five star.
Recommended: Yes
George
May 25, 2016
Fgggggv
Very Freindly staff quick services
Recommended: Yes
Leigh ann woodard
May 17, 2016
Super fast, clean and very friendly!
These ladies were so efficient and fast with getting g me in the right size unit. Thank you for all the help ladies, you rock!
Recommended: Yes
Kyana Borbon
May 15, 2016
It was great!
I would give them a five start. Clean and very friendly.
Recommended: Yes
Penny
May 02, 2016
Secure
Very helpful was in a very bad situation it helped out a lot and we're very friendly unit is very clean and enough room for everything I needed I can't thank you enough
Recommended: Yes
Audrey
May 02, 2016
Nice facility
We actually moved in a week early because we weren't going to be around during the actual week we were scheduled to move in. Thanks.
Recommended: Yes
Makenzie
Apr 28, 2016
Not very secure
The customer service was amazing but you can tell the facility isn't very secure. The locks required are just standard pad locks or disc locks. There's no way to use a cylinder lock. The gate with the code was secure but on my way out I saw that another large gate was wide open. I reserved an air conditioned space on Sparefoot but when I got there they didn't have any so they gave me some discounts, but I have oil paintings and I'm worried about how they'll hold up in the heat.
Recommended: Yes
Kevin
Apr 27, 2016
It is convenient and friendly
Recommended: Yes
LINDA P DELANCY
Apr 17, 2016
It's hard to one line summary
Very nice and helpful reasonable price better than others
Recommended: Yes
Tim
Mar 19, 2016
Very large space go far the price
I like it a lot big wide and deep very nice all my stuff fixes in it . So I will us it a lot thanks have a good day.
Recommended: Yes
Tim
Mar 07, 2016
I lake the size
It work for all of my stuff that's the good thing . Less money for one size 15 x20 all ok . Thanks
Recommended: Yes
Tim
Feb 28, 2016
big enough for all my stuff
Me and my wife like the big storage unit with the door and it was very big thank you
Recommended: Yes
Daniel
Feb 15, 2016
Signing up was very easy and fast.Their price was the cheapest in town. Their security is awesome and the staff is extremely courteous and professional
Recommended: Yes
MaryKate
Feb 09, 2016
Wonderful!
If anything... I'll just keep coming back to this place because the people are so nice.
Recommended: Yes
Lynn
Feb 07, 2016
It was quick and easy to rent. Great location
The employees were very helpful and I love the location
Recommended: Yes
R'dravious
Jan 18, 2016
Reasonable
Love the front desk staff. Very professional
Recommended: Yes
Stephanie
Jan 11, 2016
Great service!
Recommended: Yes
Stephanie
Jan 07, 2016
Great experience
Customer service was phenomenal and my storage was very clean! Easy access!
Recommended: Yes
Edgar and Jenny
Dec 21, 2015
Very Good
Edgewood Mini Storage very clean and secure.
Recommended: Yes
Victor
Dec 18, 2015
Great place they have large units as well as small and great prices for all
Recommended: Yes
Victor
Dec 14, 2015
Great place employees are really helpful
It was a great place they offered me amazing service
Recommended: Yes
Rita K.
Dec 13, 2015
Happy to be a renter at Edgewood Mini Storage.
Excellent customer service; very convenient location and; easy access to my unit.
Recommended: Yes
TICKED OFF
Oct 07, 2015
DOUBLE CHECK THE FEES THEY CHARGE YOU.
I was charged twice for the admin fee when I downgraded a week after purchasing my initial unit. I was even given a written quote for the second unit that did not include the fee. The lady didn't not bother to reverse/refund me the money after I reminded her that she stated she would not charge me AGAIN for the admin fee. I think that was very crooked of her and I would never refer anyone to this facility because of what she did. The economy isn't that great for me to want to just GIVE my money away. BEWARE!!!
Recommended: No
Wanda cardec
Sep 06, 2015
Great place, polite sales person
Good service, good facility. Only wish their hours were extended.
Recommended: Yes
Brittany
Aug 30, 2015
fast and helpful!
I work two jobs and barely have any free time. I made it there with only 10 minutes to spare thinking they would be rude since it was so close to closing. I got there and the employees were nice and welcoming. They got me set up , paperwork done , and everything explained in 5 minutes! Not to mention the price is amazing! I would recommend this place to anyone who was looking.
Recommended: Yes
ruth
Aug 17, 2015
great
So far nice storage rates employees are friendly and helpful
Recommended: Yes
Tony
Aug 17, 2015
Unit was ready and clean. Staff was wonderful!
Everything was ready when I arrived. Price was fantastic. A little far from my home, but area seems safe if a bit industrial.
Recommended: Yes
kennasha
Aug 07, 2015
Fast, Affordable '& Friendly Customer Service
The Attendent Was Very Helpful, I Was Able To Reserve My Storage Online '& Pick It Out The Same Day ! Very Affordable Reasonable Prices '& The Customer Service Was Decent. I Was Also Able To Receive A Discount Due To My Mother Referring Me
Recommended: Yes
Mary
Aug 02, 2015
easy process, nice people.
Edgewood storage appears to be very well run. It is easy to get in and out through their security gates, the layout is convenient.
Recommended: Yes
Sonia
Jul 23, 2015
convenience in location but hours could be longer
Convenience with location but hours to access could be longer and entry in and out was a little confusing
Recommended: Yes
剩捨
Jul 22, 2015
Most def reasonable rates, very helpful, and nice people.
Recommended: Yes
shannon
Jul 06, 2015
Close to home and very friendly
Recommended: Yes
Pamela
Jul 03, 2015
easy,pleasant experience
moving is stressfull! I was pleased and relieved that reserving and obtaining the unit was not.
Recommended: Yes
Carlos
Jun 30, 2015
friendly customer service
Facility very clean, i loved the quick sign up process. The moving date I realize my storage was to small, they quickly change my storage without hasse
Recommended: Yes
Kathleen
Jun 20, 2015
Recommended: Yes
MIKE
Jun 18, 2015
Pretty good.
Recommended: Yes
Justice Gott
May 16, 2015
Helpfull staff
Helpfull staff, clean, easy to get to unit.
Recommended: Yes
Chasten
May 14, 2015
It was cheap, easy to sign up and unload.
It was a quick and easy process, if you have a lot to do and just want a cheap storage area for items. It is outside so weather proof items are recommended. Good service.
Recommended: Yes
Maria
May 10, 2015
The staff were very pleasant, friendly, courteous and helpful.
I am pleased with cooking this facility.
Recommended: Yes
Zachary
May 02, 2015
Friendly and great service!!
I would definitely refer this location to a friend....the lady at the facility was a great help, so pleasant ... I will tell all fellow students at Florida Southern College who need a place to store their items over the summer months.
Recommended: Yes
Pablo
May 02, 2015
Secure location, safe neighborhood
This place is in the middle of Lakeland and feels like a nice, safe location for your items. The price is ok, a little high but that's what you have to expect from storage locations these days. My only negative is the staff, they don't really care about you.
Recommended: Yes
Durell
Apr 20, 2015
Good cheap affordable
If u need an affordable storage u might not find a more better deal in town.
Recommended: Yes
David
Apr 04, 2015
very easy to get in contact and friendly staff
was very pleased that we were able to move in quickly without hassle
Recommended: Yes
Heather
Apr 02, 2015
Recommended: Yes
russell
Mar 31, 2015
Great over all experience
Was clean, they were friendly. Would definitely recommend to a friend.
Recommended: Yes
Arnita
Mar 12, 2015
I would recommend only if it was a little cheaper and cleaner
Recommended: Yes
Joe
Mar 01, 2015
helpful
Recommended: Yes
Twila
Feb 19, 2015
Overall satisfied. Staff is friendly and helpful.
Recommended: Yes
sondra
Feb 08, 2015
very good
Recommended: Yes
Bayshaun
Feb 06, 2015
Recommended: Yes
RICHARD
Jan 30, 2015
Recommended: Yes
Emmett
Dec 21, 2014
Staff was pleasant and helpful. This is my first storage rental, but I was in sales dealing with the public for many years and I appreciate staff that relate to their customers needs.
Recommended: Yes
Henry
Oct 23, 2014
Recommended: Yes
James
Oct 14, 2014
It was a good experience
Recommended: Yes
Norma
Sep 13, 2014
I FELT THE STAFF TO BE RUDE AND UNFRIENDLY AND I, AS WELL AS MY FRIEND WHO WAS WITH WITH ME AGREED. WE CERTAINLY DID NOT FEEL WELCOMED WHEN WE WALKED INTO THE OFFICE.
Recommended: Yes
Russell
Sep 10, 2014
It was better than I expected. I am satisfied. Ty
Recommended: Yes
Randall Burton
Aug 19, 2014
Pleasant, Professional and Good Price Points for All Types of Units
I appreciated the pleasant and very professional folks operating this well appointed and safe storage facility. The facility is also on a bus line so even those without a car can access it and even the cab fares to most parts of town are reasonable.
Another plus is the storage units are mostly all on ground level when really spares the body moving and hauling.
Like everything else in the world today renters need proper ID and a debit care to make things go quick and smooth. And again I was pleasantly surprise by the operators who stepped through the paperwork and rental agreement without annoyance or ya ya.
A fairly priced and professionally run facility is the bottom line and I am good with that.
Recommended: Yes
Todd
Aug 13, 2014
Great place. Nice folks.
Recommended: Yes
Barry
Aug 09, 2014
Good so far but it's hard to tell in 8 days.
Recommended: Yes
Cherri Williams
Aug 08, 2014
im very please wi my storage.
The customer service is great!! :-)
Recommended: Yes
Dean
Aug 07, 2014
professional ,courteous and timely.
Recommended: Yes
Rick
Aug 07, 2014
Recommended: Yes
Trina
Jul 15, 2014
It was a fast move in and they are very friendly
Recommended: Yes
Melissa
Jul 06, 2014
I was very upset at the other place I rented because they kept raising rates and I live overseas. I believe her name was Stephanie and she was great. She told me that edgewood hasn't raised rates in a couple of years. She even gave us a better deal with a bigger unit. I still pay less there than at my other storage place. Love Edgewood! She even gave me a lock.
Recommended: Yes
Ken A.
Jun 10, 2014
Great storage facility
The storage facility at Edgewood drive has been the greatest experience. If an Issue came up, the management responded promptly. Customer service was also great.
Recommended: Yes
Dorothea Baxter
Jun 03, 2014
Excellent quick helpful
Stephanie was so helpful that she even insisted on carrying the heavy boxes herself! Very friendly and efficient service, and the price couldn't be beat! Thanks for everything.
Recommended: Yes
Diana
May 11, 2014
Recommended: Yes
Haydee Lara
May 10, 2014
I reserved the unit online and got a call the day after offering me an even better price than I had seen online. When I came in, it was extremely easy and quick and the lady was so sweet and helpful. I got out of there a lot faster than I thought I would and paid a great price for it. I have definitely recommended this place to others!
Recommended: Yes