James Gertie
Sep 02, 2024
First day move in issues.
9/2/'24. I moved my stuff into this unit on Saturday, August 31st., 2024. The first problem that I had was that I could not locate the unit because there are no signs stating that there are units on the back side of the last building near the fence. So I drove around the lanes three times trying to find the number. I finally figured it out after wasting ten minutes driving around in the heat. Once we got the unit loaded the slide latch would not close correctly because it was bent. So I had to go walk over to the office, in the heat again, and have the lady come out and show me how to wiggle the door up and down enough to get the latch to slide over, which probably should have been fixed before I got it, so I don't have to do that every time. Also I believe this is a company policy, but I really think it's a rip-off that I have to buy a new over priced lock every time you rent a unit. When you reserve a unit online, it doesn't give you an option to not have to buy the lock. I have 3 of these exact same locks from previous Cubesmart storage unit rentals over the last 5 years. So now I have four. Other than these three issues, so far it's a good value for the money.
Recommended: Yes
Steven Reinhardt
Aug 03, 2023
Very nice facility.
Easy to pull into. Clean unit. Helpful and friendly staff.
Recommended: Yes
Symoria Rayford
Mar 31, 2023
I still want my free month
I didn't receive my first month free
Recommended: No
Zach Prachar
Nov 30, 2022
Nice
Clean and easy to get into and back out of very nice people working there
Recommended: Yes
Philip Sarno
Oct 19, 2022
easy access
Exactly what I needed between moves
Recommended: Yes
Breneshia
Jun 26, 2022
Great service
Fast friendly service ladies at front desk very helpful
Recommended: Yes
Connie Street
Jun 22, 2022
Service was good
Thank you for giving us good service!
Recommended: Yes
Victor Hernandez
Jun 20, 2022
excellent
Nice place nice people Nice prices
Recommended: Yes
David
Jun 17, 2022
Clean and friendly staff
Place is clean. Some units are a little harder to get to.
Recommended: Yes
james
Oct 31, 2021
great job
Curious and informative keep up the good work
Recommended: Yes
Paul Sinopoli
Oct 25, 2021
Just fine
Clean but older facility. Small water leak in roof. It's all good.
Recommended: Yes
Diane Tillman
Oct 11, 2021
Professional, informative, friendly!
Lena is so great! She is an outstanding assistant manager, employee and person. Not a question I asked that she didn't answer. Her personality shows in her performance
Recommended: Yes
Wally Cain
Jul 03, 2021
Great customer service from Leena and Dom. They are true professionals.
Leena was great and took good care of my questions and move in.
Recommended: Yes
Tiffany Rosenmund
Mar 14, 2021
Needed A Quick Reservation.....
I had to move on very short notice, therefore, I found the closest storage unit near me and I remembered this particular one because my family has been using them since I was a little girl. So I went online, browsed some, found what I needed, they called me to verify within minutes, and from a Thursday to a Sunday I had to keep rescheduling my reservation and they fixed it every time without an issue. My belongings are in great hands, and their unit options are really good. Personally, the pricing was a bit steep but not way over priced. Worth it! if you need a trusting environment and a safe one!
Recommended: Yes
Shelley
Jan 12, 2021
Affordable
Pleasant employees and secured property.
Recommended: Yes
H. Stern
Jun 22, 2020
Clean, easy to get there
good ,convenient and feel safe
Recommended: Yes
Nicole
May 09, 2020
All is good
We have had no problems and move in was super easy
Recommended: Yes
Tricia
Mar 05, 2020
Great price...Great customer service
Sean was wonderful. He was very friendly and answered a lot of questions I asked for being new to the area. This was by far the cheapest place we found.
Recommended: Yes
ROBERT
Jan 21, 2020
Sean was great, had everything ready for us and was patient and helpful!
CubeSmart in Leesburg is a well run, clean and professional operation. Sean, the manager, was professional, accommodating and friendly. His approach to the paperwork process was efficient and VERY fast! We are very pleased with the location and the facility and staff. Great place, HIGHLY recommended!
Recommended: Yes
Earll
Nov 04, 2019
Nice.
Fast service....... . .......... . .
Recommended: Yes
Lisa Jessel
Sep 12, 2019
Quick and easy
Thanks for all of your help with a last-minute reservation!
Recommended: Yes
David
Jan 29, 2019
Friendly and informative staff.
Shortly after my online reservation I was contacted by the store manger. He let me know everything I needed to bring to speed things along. He contacted me the day of the rental to let me know everything was ready and asked if he could help with anything else. Very polite and professional staff.
Recommended: Yes
Tonya
Sep 29, 2018
Very clean units.
Front desk lady was very sweet and understanding in my sensitive situation.
Recommended: Yes
Kyle
Aug 29, 2018
The price is too high.
Prices are pretty high. Everything is really clean and secure though.
Recommended: Yes
Joslyn
Aug 12, 2018
Great in a pinch
I was worried about the cost since I was only going to need storage for about a week but then found out it was 50% the first months rent. Perfect.
Recommended: Yes
lynn
Jan 31, 2018
Just what I was looking for
Storage was just the size I needed when I downsized but didn’t want to part with a few pieces of furniture.
Customer service was fantastic!
Recommended: Yes
robert
Jan 26, 2018
I have begun renting the space this week.
No comment as I have only begun renting the space this week
Recommended: Yes
Brenda Santiago
Dec 24, 2017
Great
Everything in order and good organization
Recommended: Yes
Corey
Feb 19, 2017
Spacious
VERY FRIENDLY STAFF easy location for big trucks
Recommended: Yes
Tammy hayward
Oct 16, 2016
Clean, easy and friendly is how my story goes
The customer service (lena)was prompt and friendly and very attentive the units I rented were very clean and there was a lot of security cameras and high fence I love that I felt my items were safe and the paper work was very quick and minimal and that was wonderful thank you for a great experience
Recommended: Yes
Michael Griffith
Jul 09, 2016
Very good and prompt service.
Good communication very efficient service would recommend to a friend.
Recommended: Yes
Carol
May 22, 2016
Great service
Friends did everything for me. They said it went very good.
Recommended: Yes
Mike
Mar 24, 2016
Quick process.
Move-in faster than most, friendly, helpful.
Recommended: Yes
Roma
Jan 22, 2016
feel safe with items in storage
very comfortable with John and having the right answers, efficient, friendly and paperwork was handled quickly
Recommended: Yes
melissa
Jan 13, 2016
Recommended: No
melissa
Jan 09, 2016
Security
I.did not see camera's and it's in bad location . Also manager mentioned dead squirrel could be occasionally in my unitjQuery111008187220597174019_1452350083669? I'm little concerned
Recommended: Yes
Destiny
Dec 22, 2015
Treated like a queen
The people working were helpful and the quality and pricing was a great deal.
Recommended: Yes
Destiny
Dec 22, 2015
Great Service great pricing
Very pleased with service the units and the pricing.
Recommended: Yes
Scott
Dec 21, 2015
They were very nice and professional.
Very easy transaction that only took minutes.
Recommended: Yes
Destiny
Dec 13, 2015
Amazing
Great move in rate easy to work with i recommend them if your looking for a nice place for storage!
Recommended: Yes
Destiny
Dec 13, 2015
Great service
Very happy with the service provided. They offer a great move in rate! I highly recommend!!!!!
Recommended: Yes
Lacey
Dec 10, 2015
5stars
Very friendly staff and great prices
Recommended: Yes
Marie Barkley
Sep 23, 2015
Awesome
Recommended: Yes