Robert Brown
Aug 26, 2020
Friendly service with a mask smile
Friendly service with a mask smile
Recommended: Yes
Teresa Odonnell
Jun 12, 2020
If there was very informative offered...
If there was very informative offered additional products like cover for the bed mothballs things like that showed me my storage unit that I was purchasing make sure it was going to be big enough walked me through the whole process didn't have any problems with them like I said there were very informative and great
Recommended: Yes
Adrienne Faulkner
May 12, 2020
Facilities are all clean and well kept
Facilities are all clean and well kept. My unit is at the Longwood location. All employees are very knowledgeable and were extremely helpful with my reservation.
Recommended: Yes
Mark Arnold
Mar 29, 2020
Good value
Clean and well kept. This is a good value and almost $60 cheaper than the Altamonte location.
Recommended: Yes
Lois A Brewer
Mar 13, 2020
I have recently rented at 2 Public...
I have recently rented at 2 Public Storage units, the first one not climate controlled, and then decided that I did need a climate controlled unit based on changes of what I needed to store. Kimberly waited on me at both locations, and she was an extremely pleasant, polite, cheerful person who was a pleasure to work with. Both units were clean, and the facts for each were clearly explained. The only downside that I would comment on is that there is no refund of the unused portion of the month, but that is a company policy issue. It would be nice if, in cases like mine, where a client is upgrading to a different type of unit, that a portion be transferred.
Recommended: Yes
Maureen Henson
Jan 26, 2020
Customer service great
Customer service great, very clean facility.
Recommended: Yes
Carla Martinez
Jan 21, 2020
The person working the front office was...
The person working the front office was wonderful. She was very helpful. Great location, clean, spacious, secure.
Recommended: Yes
William Files
Nov 26, 2019
Erika was very helpful!
Erika was very helpful!
Recommended: Yes
Mr. Dennis
May 31, 2019
Very clean facility in a convenient...
Very clean facility in a convenient location. Personnel are knowledgeable and helpful and always have a smile. I would highly recommend this location.
Recommended: Yes
Delores Nardi
Mar 28, 2019
I chose this facility because it was...company to anyone, particularly this facility in Longwood Fl.
I chose this facility because it was close to my home. The manager, Nelly, was very knowledgeable, personable and helpful in my decision as to the size unit to rent. I would recommend this
Recommended: Yes
C. Chase
Mar 18, 2019
I was able to get a second storage unit...
I was able to get a second storage unit quickly and near my other unit without any issues.
Recommended: Yes
ben
Mar 05, 2019
Great customer service
Great customer service
Recommended: Yes
Ronald Morgan
Mar 05, 2019
Very Good
Very Good, Nellie was a true professional!
Recommended: Yes
Karen Elliott
Aug 04, 2018
I had storage units in Spring Hill FL
I had storage units in Spring Hill FL. your representatives, (Haley S. and Haley), were so helpful, professional and pro-active that I went with Public Storage when I moved out of town. I'm renting space in Longwood FL and met Nelly. I'm very impressed with Nelly as well! You are very fortunate to have these three people representing your company!! Kudos and accolades to them!!
Recommended: Yes
Tim Hurley
Sep 06, 2017
Super nice & everything simple & easy.
Super nice & everything simple & easy.
Recommended: Yes
J Macool
Sep 01, 2017
I have a unit at this location and it's great!! Oh and cant forget awesome customer service too!! Thanks again!!
Recommended: Yes
Donna Mcmahan
Aug 03, 2017
Best storage units around!!!
Best storage units around!!!! Nellie is an awesome person!!!!! Job well done!!!!
Recommended: Yes
Kraig Koelsch
Jul 27, 2017
Nelly is always personable and the facility is clean. She listens and truly cares about your needs.
Recommended: Yes
Stacie Pinney
Jul 25, 2017
Nelly is friendly, efficient and patient. Facility is clean and well maintained.
Recommended: Yes
Mavis Beacon
Jul 12, 2017
Service is always expedient, the premises is clean. Worked with Nelly and Jennifer. They're great and willing to answer any questions regarding the facility.
Recommended: Yes
Nancy Grzesik
Jun 28, 2017
Nelly was working today and she is a delightful person who provided all of the information we requested and made terrific recommendations. We have a storage unit there and the service and cleanliness is excellent.
Recommended: Yes
Brian H
May 25, 2017
Used Public Storage to store items for ...
Used Public Storage to store items for a short period of time. Convenient hours of operation and ability to get a properly sized unit made things easy. Manager at the location I used (360 State Rd 434 East) was very helpful.
Recommended: Yes
Heather Pendelton
Sep 22, 2016
Nelly is AWSOME
Good customer service
Recommended: Yes
Keith Taylor
Jul 27, 2016
Great facility
I have used this facility several times. The main reason that I prefer this facility is the climate control. I rented bigger than needed. There are plenty of trollies to be checked out during business hours. And the hours of entry are reasonable.
Recommended: Yes
Jinny Copeland
May 25, 2016
Clean facility and excellent service
Nelly was kind and quickly guided me through the property and the maze of paperwork.
Recommended: Yes
Charles Sorrento
Jun 23, 2015
Easy to deal with
I found working with Public Storage very easy to deal with. They answered all of my questions and showed me the unit. Very professional. Very informative. Very straightforward.
Recommended: Yes
Jonathan H.
Apr 08, 2014
Genuine Service
Nelly help complete my reservation. The storage facility was very clean and customer service was excellent. All fee's were up front and all questions were answered professionally.
Recommended: Yes
