Drew Lauter
Jun 23, 2020
Dorothy was amazing and so helpful
Dorothy was amazing and so helpful. Got me signed up and i to a unit super fast... she's great!
Recommended: Yes
Toni Giaquinto
Jun 01, 2020
The only reason I didnt put 5 stars is...
The only reason I didnt put 5 stars is that theres a pillar in my storage unit which takes up some space. The customer service is OUTSTANDING!!! & feeling comfortable enough to ask the customer service personnel for any kind of assistance is a great tribute to the people working there. I am very happy w my decision to rent storage space w the Public Storage in downtown Miami.
Recommended: Yes
Minnie Madden
Feb 29, 2020
great service
great service, great facility. Didn't know about insurance cost, think it would behoove company to mention that, so that customer can truly be aware of the real cost.
Recommended: Yes
Chineaka Clark
Jul 02, 2019
I love the storage it's very nice and...
I love the storage it's very nice and clean and the employees are very nice love them they are the best
Recommended: Yes
Berk Tanguner
Apr 29, 2019
Satisfied with the service.
Satisfied with the service.
Recommended: Yes
Myriam Jeanpierre
Mar 29, 2019
Constantly changing unit price
Constantly changing unit price
Recommended: No
Estuardo Estrado
Nov 22, 2018
Exceptionally great overal service
Exceptionally great overal customer service, and kindness by Dorothy. Plus, I was very surprised---that Dorothy remembereded me by name...? 5 ?????
Recommended: Yes
Julio
Jun 12, 2018
Super very limit access time until...
Super very limit access time until 6pm!!!, i work 15miles away just exactly when i get out of the office at 5pm with traffic i will make 50minutes i can't reach the place because they need everyone out at 6pm.
Recommended: No
Ted Weitzel
Jun 04, 2018
I was treated very nicely by Dorothy...
I was treated very nicely by Dorothy and Joseph when I rented a space.
Recommended: Yes
Dimas Cardoza
Jun 04, 2018
Pricing not what was quoted
My rating is not based on the level of service I was given, because the agent was exceptional. He explained everything to me in details and walked me through the entire process. However, when I started the processing of paying, I was charged an entire extra month for a mere 2 days, even though I had booked these dates online and was told specifically by the manger that this was perfectly fine to do and would not be charged. I rented the unit from June 1st through July 2nd. Unfortunately, my condo does not allow weekend moves and therefore I had to book the rental until Monday, July 2nd. Because I was also charged and entire month's rental for two days, I also had to pay the additional insurance for that month's rental. Essentially, a $40 unit turned into $136. I went ahead and paid for it because I had already moved out of my old condo and therefore did not have any other options. If you could put me in touch with someone I can speak with regarding this issue, I would greatly appreciate your efforts. I can be reached at 713.819.7472 or via e-mail. Thank you Dimas Cardoza
Recommended: Yes
Lama Syd
Oct 19, 2017
This location is blessed with the DOROTHY the general manager. She's simply a blessing . Makes everything easier, very reliable and on point also good energy while you're there . The units r nice although pricy but convenient location ..
Recommended: Yes
Miss Roslin
Sep 26, 2017
Will recommend them to anyone that is looking for storage. Every time I had to go there they was always polite and friendly. You guys rock!!!
Recommended: Yes
Alexandra Morganti
Sep 06, 2017
Josie was amazing she was very friendly and really made sure we had the best experience ever. She really made us feel that our satisfactory was her main priority.
Recommended: Yes
Katherine Kenerson
Jun 30, 2017
Dorothy, who works at the front desk, is super helpful, friendly and accommodating. The storage unit is very affordable, easily accessible and in a good location (I live on Miami Beach). This was the second time I've used this location, and I have been very happy both times. I highly recommend this location.
Recommended: Yes
Andres V
Jun 27, 2017
friendly staff and great service
friendly staff and great service! i had to book in a very short time and they provided me with the most fitting unit for my need. recommended!
Recommended: Yes
Beatriz Jervis
Sep 22, 2015
Fantastic experience
I rented a storage for a 8 days because we went to a cruise and we didn´t have where to leave our bags. When I get them back were exactly as I leave them, and the things are perfect because also the installations are climatize. I recommend Public Storage to everyone!!
Recommended: Yes
Lidia Santiago
Mar 02, 2015
Great!
I had a great experience. Unit was always available, clean and easily accessible. Employees were always respectful and courteous.
Recommended: Yes
