Eray yildiz
Oct 23, 2024
Fred is the best
Fred is the best 👍🏽 excellent customer service I’ve seen in a long time
Recommended: Yes
Patricia Gottberg
Dec 26, 2019
Excellent customer service
Excellent customer service, friendly staff, knowledgeable staff
Recommended: Yes
G.Federico
Aug 26, 2019
Great service and attention to my needs
Great service and attention to my needs
Recommended: Yes
Sara
Aug 06, 2019
Daniel Wins the Employee of the Year Award!
Daniel is truly the most patient, personable, informative and helpful person. He showed me various floors and units knowing the price of each. He answered 100 questions with a smile. He is a saint. I'm 68 and can be a real pain. Daniel wins the employee of the year award!
Recommended: Yes
Danay Alegre
Jun 05, 2019
I am happy with everything.
I am happy with everything. Customer service, price, space, parking, cleaning. They were so professional. I was looking for something smaller because of the price like 5x5 and I ended up with a bigger one and paying even less because of a promotion. Happy and Grateful! Thanks.
Recommended: Yes
Alfredo Blanco
Apr 10, 2019
Great service
Great service. Employees knowledgeable and friendly.
Recommended: Yes
Diana Davies
Mar 25, 2019
BEWARE OF WHAT YOU SIGN!
Everything went well until it was time for my first payment. I was surprised to receive a call from PS almost 10 days before my payment was due asking me if I wanted to pay. I said I would pay when the due date came. To my surprise I went to pay on March 17th (my due date and found they had put their own lock on my unit for lack of payment. When I went to the office to ask, they told me it was because I had not paid on time. I explained my due date was the 17th and they said actually the due date is one day prior. They charged me $56 for late payment. I told them this was thievery and they answered I had agreed to the terms in the long mortgage-type contract they make you sign when you rent storage. My suggestion to future renters is to be aware of the "terms and conditions" you sign as there might be hidden fees.
Recommended: Yes
Angie
Jul 31, 2018
The staff at the public storage was...
The staff at the public storage was very helpful but when I made the reservation and not until I was actually paying for the rental space was I informed that I would need a lock that ended up costing 20 bucks when I had a lock for free at home nor was I told that I would have to pay for insurance on the rental unit and it didn't say anything about that when I was making the reservation and I wasn't told about it until I was already paying.
Recommended: Yes
Miguel A Quevedo
Jun 26, 2018
Exelent just fix exit sign on 2nd floor...
Exelent just fix exit sign on 2nd floor and some fluorescent lights off.
Recommended: Yes
Ty
Apr 03, 2018
The two young ladies were amazing and...
The two young ladies were amazing and so caring beyond a unit rental!
Recommended: Yes
Gilbert Padron
Feb 26, 2018
I had a great experience with This...
I had a great experience with This facility. The staff was very helpful and the price was just right. Always check online they sometimes have better prices. I got the online price and it was cheaper.
Recommended: Yes
Pablo Kaparis
Nov 09, 2017
It was great
It was great. Smooth and easy.
Recommended: Yes
joseph sendra
May 30, 2017
Willy
Willy, Vicky and the rest of the staff were extremely helpful.. thanks
Recommended: Yes
Cathal Lyons
May 27, 2017
This is a really central location and very convenient. It is easy to find and access your storage unit. However special thumbs p to the staff. Not too sure what Public Storage do but their staff are always in great mood and fun to talk to when i come to me unit. They all must be parents because they make time for my kid and always ask how is school and how she is doing. This means my youngest daughter (7) does not moan when i take her to the unit.
From the very start the staff were great, they took me up showed me the different units types. From actually seeing the unit it helped me pick the one that was perfect for me. Since then they have always been helpful with whatever I need. So Kudos to them. All in all I am happy with both the cost, size of my unit and the friendly welcoming atmosphere when I visit.
Recommended: Yes
David Hardy
Sep 06, 2016
Good Clean and Safe
Nice facility with ample parking and polite and helpful staff. Clean units and well laid out.
Recommended: Yes
Juan Gomez
Jun 21, 2016
Elevator wasn't working
At least for an hour the system was down. On the first day I got my storage unit
Recommended: Yes
Giovanna Brin-Ramirez
Jan 15, 2015
Amazing customer service and great space, just a little too pricey
From the moment I came to check out one of the units, the person that helped me was very very courteous, friendly and accommodating. When I came back a couple of days later to fill out the paperwork and move in the unit, I was helped by another person and he was just as nice and efficient! I go there often to put belongings in and out of the storage, and every time I go to the office to pick up a cart, I'm greeted with a smile. Love love this place! It is also very clean and all-around a great experience. The only drawback is that it's pricey....
Recommended: Yes
Juan Carlos Montes
May 08, 2014
Good experience!
I have rented for close to 2 years and no problem so far, although service could be a little better. They kind of leave you on your own.
Recommended: Yes
Arnita Rivero
Mar 24, 2014
Excellent Customer Service
The employees at the Public Storage were very helpfull and informative. Elaina took care of all my needs from boxes, tape and renting the correct size unit. Great employee.
Recommended: Yes
