Deborah White
Jun 05, 2024
Great experience with eRental and onsite help!
I love the ease of the online rental and when I went to put things in storage, I had since difficulty with getting code to work for elevator. I didn’t find anyone in the front so I did the chat and someone came to help me. She was so kind and patient with me. The place is very clean. I love that you use technology to get in and I feel very safe there. Amazing experience!
Recommended: Yes
Athena
Oct 04, 2022
It’s good overall.
It gets crowded in the entrance & office lacks personal. It’s always closed
Recommended: Yes
Priscilla Morales
Jun 17, 2020
Luis was AMAZING!!
Luis was AMAZING!!! Great customer service! Will definitely recommend to friends and family
Recommended: Yes
Georgina Cruz
Aug 27, 2019
Friendly staff
Friendly staff, and very clean...chose this facility out of four others. Will highly recommend Public Storage.
Recommended: Yes
Jorge L Rodriguez
Jun 24, 2019
Excellent experience
Excellent experience! Getting in and out for signing was very easy. Everything was electronic via the web and signed electronically at the site. Security is robust and the building is clean and well maintained.
Recommended: Yes
Judy Goldstein De Guerrero
Jun 06, 2019
Excelente en todo desde la Atención...
Excelente en todo desde la Atención hasta el lugar todo muy bien organizado y limpio
Recommended: Yes
Hector Vasquez
Mar 18, 2019
Nice
After 3 days of looking around finally found the place. Nice clean quite and a nice service. Super nice service. The guy in charge treat us like we know each other for a long time. Explained everything and how does it work cause we never rent with public storage before. I'll recommend this place to all of my friends and family. A
Recommended: Yes
Milagros Pena
Sep 04, 2018
Good experiencia
Good experiencia
Recommended: Yes
Tatiana Cruz
Feb 21, 2018
So far so good
So far so good! Very nice staff, clean storage place and very helpful with what I needed.
Recommended: Yes
Michelle Escobar
Dec 04, 2017
My first day using the storage I ...
My first day using the storage I received a card saying that gates would close at 9:00 pm. I arrived at 8:45 pm to store a bed set and were rushing since I knew they were about to close. What I didn't know was that at exactly 9 pm the elevators would stop working as well as the door to enter the building and that there would be absolutely no one around to assist me. They provided me with a number to call the manager whom I called several times and I never received an answer. I had to leave the bed set there next to the elevators and come back at 6 am so I can place it in my storage (which I had left open as well). My feedback would be to have at least one person available to assist clients at 9:00 pm should this happen.
Recommended: Yes
Robert Morgan
Oct 25, 2017
The manager (Nelson) was very ...
The manager (Nelson) was very responsive, professional, knowledgeable, and helpful. The facility is clean and secure. I would recommend this location.
Recommended: Yes
Rita DeJesus
Oct 04, 2017
Awesome service! Very attentive and professional. Thank you Alex and Martha ?
Recommended: Yes
Jorge Quiroz
Oct 04, 2017
Carlos and the rest of the staff were very friendly when arrived to the facility, fast in helping us out, and quick to answer all questions. Very nice facility with easy access and plenty of carts for unloading. Recommended.
Recommended: Yes
Marie Serrado
Sep 01, 2017
My family and I had visited the store and our first impression was that the workers were so helpful and so nice!!!. They dedicate their time and effort in pleasing the customers. Both Martha and I believe his name was Alejandro (I forgot his name, but he does have glasses) were very helpful and very organized and helped with our moving process. Overall the experience was nice and i would definitely recommend.
Recommended: Yes
Kimberly Pearson
Aug 30, 2017
Amazing location. Martha and alejandro (hope I spelled his name correctly) are extremely helpful. Location is very clean, up to date, and well kept. Love renting at this bird road location.
Recommended: Yes
Sally Ardon
Aug 30, 2017
No one likes moving, it's such a pain!! Things get broken its hot and expensive. But I must say my experience at this store changed the way I feel. I will never again dread moving because I know I can go to this store and have such a painless experience. The store looks brand new. It was so clean inside and out. The lady in the front Martha was so warm and she really knew her stuff. She put my mind at ease. I was worried about the cost and she told me of the options they offered and the best unit for my stuff. She spoke English ( very hard to find in Miami) !!!!! I wasn't rushed, and I felt like she really cared, thank you Martha. I will be spreading the word about the service at this store. Keep it up!!
Recommended: Yes
Melanie Monzon
Jun 15, 2017
Definitely will recommend to friends ...
Definitely will recommend to friends and family. The manager on site was amazing, friendly, explained everything thoroughly, gave me her suggestions/recommendations. I appreciated her service. Love this place!
Recommended: Yes
Emily Fischer
Sep 06, 2016
Good storage unit
Storage unit and climate control, great. Only one elevator was working and the other was broken down. Couldn't use the stairs because it was emergency only. Made my overall move-in experience less than satisfactory, considering there were about 5 other moving trucks trying to unload in ONE elevator. Otherwise, good price, and clean unit, nice storage manager. Would've wished the second elevator was accessible as people were leaving out of frustration.
Recommended: Yes
Lazaro Paula
Jul 19, 2016
Great service and friendly staff
Happy with the attention from my initial call to the walk through. Great staff!
Recommended: Yes
Claudia Kaufman
Nov 25, 2015
Great storage facility and service
New facilities, which offer many possibilities and great storage conditions. the service was also fantastic.
Recommended: Yes
