Juan Torres
Aug 28, 2023
Great service!!
Great customer service, good job
Recommended: Yes
Natalie
Mar 11, 2021
Awesome Customer Service
Carla and Daniel could give a Master Class in outstanding customer service. Lots has gone wrong with my out-of-state move and I'm delighted to say renting a unit at this storage facility was one of the things that went right!
Recommended: Yes
A. S.
Apr 06, 2020
Wonderful friendly service.
Wonderful friendly service.
Recommended: Yes
Ray Ray
Dec 09, 2019
Very clean quick professional process
Mrs Carly made everything simple and convenient.
Recommended: Yes
Carm
Dec 05, 2019
Reasonable pricing
Reasonable pricing, great customer service
Recommended: Yes
Shahriar Rahebi
Jun 19, 2019
Review of the branch on old hwy 41, Bonita Springs, FL.
Ms. Carla and Amber were efficient, accommodating and courteous. They made the experience pleasent for me. Thanks and keep up the good work.
Recommended: Yes
Duncan Ladd
Jun 11, 2019
Carla the site manager was great from...
Carla the site manager was great from start to finish
Recommended: Yes
Selina Koehler
May 29, 2019
So far so good
So far so good, it was very clean. Friendly staff.
Recommended: Yes
Donna
Jan 14, 2019
The location and availability was...
The location and availability was perfect. Staff on site and on the telephone were incredibly helpful, friendly and welcoming!
Recommended: Yes
Kimberly Shaw
Dec 26, 2018
Receptionist was very friendly and...
Receptionist was very friendly and helpful. One thing I did not like was repeated pressure to buy renters insurance.
Recommended: Yes
Carlos Rojas
Oct 23, 2018
Exelent service
Exelent service
Recommended: Yes
Leigh
Oct 10, 2018
Great experience with Michael at Public Storage
Great experience with Michael at Public Storage! He was thorough when he showed us available units and how to work the gates & locks. Was also very helpful when we had trouble communicating with the movers. Would highly recommend!
Recommended: Yes
Dennis
Jul 10, 2018
The rep was kind and professional...
The rep was kind and professional answered all my questions and was efficient
Recommended: Yes
Nicolette Weber
May 18, 2018
Comfortable....clean great customer...
Comfortable....clean great customer service
Recommended: Yes
Colleen Kelly
Apr 09, 2018
Affordable, Clean and friendly people
The lady in the office is great to deal with and she knows her job very well. She always has a smile when greating you. The facility is kept clean and the temperature controlled storage units are great.
Recommended: Yes
Ali Riv
Aug 11, 2017
The perfect choice!
Ms. Kayla was courteous, professional and very thorough. The entire moving-in and rental process was so much better than I imagined due to her helpfulness; Please thank her! AVR
Recommended: Yes
Norma Mettler
Jul 21, 2017
This property is clean and very secure . They recently got a new manager Kayla who goes above and beyond .Highly recommend this facility
Recommended: Yes
Tarrin Rowe
Jul 21, 2017
I had a great experience at this storage facility. I had been searching for storage units all around but needed to make sure I could save money and have the right location. The manager Kayla helped answer all of the questions and helped me choose the best unit to fit my needs. She was very friendly and sold me more on her means to help more than anything. I would definitely recommend this storage facility if you are looking for fast and friendly customer service!
Recommended: Yes
Rolf Brauch
Jun 23, 2017
The property is very clean, secure and has easy access to inside units; but the staff really shines! Tom knew what he was doing, friendly and enthusiastic. A very pleasant experience.
Recommended: Yes
Gary L
May 29, 2017
Stopped into this location to get some boxes as I'm moving . Kayla inquired as to what I needed to pack and went over my options . I got a great deal and great service as well . Thanks again Kayla
Recommended: Yes
Robert Bouchard
May 03, 2017
I am very happy with the service I received here. Staff was very helpful and friendly. Staffer Laurie walked me out to the storage spot and explained access policies clearly. She also verified my access code with me before I left.
Recommended: Yes
John Glenn
Apr 11, 2017
From the initial phone call to being ...
From the initial phone call to being greeted when I walked through the door Public Storage has been great.
Recommended: Yes
William Merendino
Apr 04, 2017
Very happy with my storage unit and the ...
Very happy with my storage unit and the service!
Recommended: Yes
Joe Britell
Feb 02, 2017
Friendly, timely and efficient.
I was able to secure a10x20 storage unit within less than 20 minutes prior to receiving a delivery via semi transport. Courteous, timely and efficient it just doesn't get any better any faster.
Recommended: Yes
Amy Atherholt
Oct 26, 2016
Great service from Laurie!
The move went well with the support of Laurie.
Recommended: Yes
Gerald West
Feb 15, 2016
My Stuff
As indicated.......was Great. Matt was very helpful and friendly. Facility not as nice as Cube Smart, and they have flat beds for movng.. Appreciate the lower rate......why we came. Was told we would not be bllled for pro-rate to 1st of month until March......but was billed right away, the 1st of February. Don't like Surprises...........
Recommended: Yes
Andron Rogers
Jul 28, 2015
Great experience!
Matt, the manager of the Public Storage facility in Bonita Springs Fla. could not have been more helpful. I looked at 2 other storage places in the same area. As soon as I started talking with Matt I knew this was the place to do business. Matt explained the rental agreement in detail and made the whole process simple. He was friendly and actually seemed like he cared about my situation. A very helpful person with excellent people skills, like remembering who I am when I call! He's an asset to the Public Storage company. Plus he assigned a storage unit to me that was right up front!
Recommended: Yes
Sherry Alfred
Nov 17, 2014
The best customer Service ever.
The two gentlemen that helped me were pleasant and helped me decide what size unit. I had to call them from out-of -state after my movers pick up my things being moved and talked about my concerns and they were so helpful. I did not know moving was so stressful but to know The Public Storage willingly made me feel at ease.
Recommended: Yes
Judith Moore
Aug 12, 2014
Safe and clean place for my worldly possessions.
I put my possessions in storage while I am doing a caregiving gig. When the time comes to retrieve them they will as good as the last time I saw them.
Recommended: Yes
