Rey Tamayo
Sep 01, 2024
Great on-site caretaker
Great and very responsive and caring on-site managers but the virtual managers while they are nice are a pain to use and takes oodles of times as sometime they asked for me to wait over 7 minutes for one while the store was empty and I was the only one there. Aside for this inconvenience, it was a good service.
Recommended: Yes
Preston
Aug 20, 2024
Took me 30 minutes to get in
No one to help me find the code to the working gate except a helpful renter of another storage unit. I tried to talking to someone but no one was around.
Recommended: No
Lisa Stevens
Aug 01, 2024
Great Facility!
Great facility! Very Clean! Knowledgeable personnel.
Recommended: Yes
Chrissy Fannin
May 30, 2024
EXCELLENT CUSTOMER SERVICE
Emmanuel is the best! So kind and helpful.
Recommended: Yes
David Holmes
Jan 01, 2024
Excellent service
Clean and well monitored, safe and secure
Recommended: Yes
Cynthia lee
Apr 29, 2023
Extremely grateful for them
The staff at midgard is great there customer service is amazing i am one happ customer
Recommended: Yes
Sally
Aug 07, 2022
Friendly but slow process
Check in took over an hr. Very friendly but process very slow
Recommended: No
Rekhaben Patel
Aug 17, 2021
I like place it is safe and secure.
I like the place and location it’s convenient for town and near by highway. There prices are good.
Recommended: Yes
John Canfield
Jul 27, 2021
Top shelf service. Marlon was great to work with.
Marlon was very professional, courteous and addressed every concern. Helped us with a future rental also.
Recommended: Yes
Elizabeth Harvin
Jul 05, 2021
Nice place, too high cost
This facility is great, clean, safe, very helpful staff. However, the contract says they “may” raise your rates every six months. Mine has been raised every possible time since I moved my stuff in. It has increased more than $150 a month. I live very close by and it is super convenient so I haven’t left yet, but if I had realized they would constantly raise the price, I wouldn’t have ever come here. My last storage place on Archer rd charged $220. I am currently paying more than $400 a month for the same size, climate controlled place.
Recommended: No
`Roger A
Apr 20, 2021
Good value for your $
Well located, clean ,very well priced and excellent customer service.
Recommended: Yes
Daija Smith
Apr 18, 2021
Great facility
My storage unit was very clean and easy to find . Also the customer service was great !
Recommended: Yes
LucyCandelario
Mar 31, 2021
Midgard Self Storage 1148 unit
I went to look for information since it was the first time that i rented a storage. .The young man in which he was in the office, has no interest in his work. I had to ask him several question and demand that he show me the unit. One of the comments to me was that it made no difference if he taught me the unit !!
Recommended: Yes
I didn’t realize until after I had done the paperwork, there are different levels of climate control. Unbeknownst to me I sign
Jan 24, 2021
about climate control...
I didn’t realize until after I had done the paperwork, there are different levels of climate control. Unbeknownst to me I signed up for the level that does not have keypad access to the building, I would have paid the extra charge for keypad access to the building. Just be sure to ask questions.
Recommended: Yes
Charles Francesco
Jan 21, 2021
Great/ friendly staff. Nice unit
Easy and quick registering. Only thing was I was not happy with the “required” insurance.
Recommended: Yes
km mit
Dec 19, 2020
great storage
wonderful place to store any items
Recommended: Yes
Cornelius Hooper
Aug 01, 2020
Very safe environment
Just 10 minutes outside Gainesville, and very resourceful mini storage places.
Recommended: Yes
Jeffrey
Jul 27, 2020
Easy contact less registration. Great pricing deals.
Very clean. Convenient access hours.
Recommended: Yes
Scott Barge
Jul 06, 2020
Clean new facility / they will lock you out of your unit
I love the facility and everyone staffed seems friendly. However they were supposed to invoice me 50% off first two months and instead invoiced me 100% for the second month. I paid the 50% thinking it was an error they would resolve. I then emailed and called to point out the invoicing error. I thought everything was getting worked out, but when I went to the unit the same night as emailing and calling I found the unit was locked by midgard and I cannot get into it. Hopefully they Will resolve this, but even if they do I would not in good conscience recommend a place that would lock someone out of their things with no notice. Even having conversations with them that day and thinking all was good with never a mention of being locked out.
Recommended: No
Katherine
Sep 06, 2019
The Best Storage Units in Gainesville, FL.
Trust me I know, Midgard is truly the best storage facility in Gainesville! I've had several storage units in Gainesville and Midgard beats them all by location, (very easy access), cleanliness and customer service. Heather (manager) is the best! She is very knowledgable in all things moving and storing and goes above and beyond the call of duty to take care of her customers. If you have a problem, question or concern, Heather will take care of you!
If you are looking for a safe area with clean storage units and knowledgeable staff, look no further than Midgard in Newberry! And their brand new climate-controlled units are awesome!
Recommended: Yes
Michele
Aug 05, 2019
Move in went smoothly
We were happy with move in and with the location of our unit in the facility.
Recommended: Yes
Jack McCarthy
Aug 04, 2019
UF Student Review
Midgard Newberry storage is a nice facility with excellent staff; however, it was not what I was looking for as a student at the University of Florida. I messed up and did not do my research and I went with them as the first thing I searched.
For a student at UF I would recommend some place closer and it may be cheaper. I went in thinking the 5X5 unit would cost me $80 and I ended up spending $140.
If you are looking for storage unit in the Newberry area it is a great place with great customer service, but like I said I would recommend other storage units to UF students.
To sum up great storage unit facility for anyone not a UF student. If you have no closer options as a UF student it is good quality.
Recommended: Yes
Allison Aguiar
Aug 03, 2019
Super clean
Very friendly staff. Super clean facility.
Recommended: Yes
Christina
Aug 03, 2019
Great Place and Friendly People
Just got the Unit, but all seems fine.
Recommended: Yes
Sarah
Aug 02, 2019
Relatively pleased
The facility is nice / there’s easy access to your unit, but reserving the space online was confusing. I was given the wrong price and ended up having to pay way more than what was listed online (Sparefoot). But the staff were very helpful.
Recommended: Yes
Leticia
Aug 02, 2019
Very clean!
I rented a 5x10 unit and I was afraid it wasn’t going to fit everything, but it was a great size for me plus 2 roommates (no furniture) because the ceiling was very high!
Recommended: Yes
Matthew
Jul 29, 2019
Rented a storage space for a month while moving between apartments.
Very friendly staff and clean storage environment! Easily accessible as well!
Recommended: Yes
Amy
Jul 03, 2019
Amazing Experience
I had an amazing experience with Midgard Storage. Heather was extremely friendly and helpful. The storage area is well kept and easy to navigate. I would highly recommend this storage facility to others in the area.
Recommended: Yes
