Vanessa Borrero
Jan 01, 2024
Easy and fast
Easy, fast and great customer service
Recommended: Yes
P. Ortiz
Oct 02, 2023
Clean and convenient
Marva was pleasant and professional. Price is fair.
Recommended: Yes
Joseph Minor
Aug 14, 2023
Clean an convenient
Nice, clean and convenient. Very affordable.
Recommended: Yes
Thomas Griffey
Jun 26, 2023
Amazing staff
The lady that checked us in was amazing and friendly. I definitely appreciate the customer service.
Recommended: Yes
Donna Akers
May 27, 2023
Such a great experience!
From the moment I walked into the Ocoee CubeSmart I was met with kindness! Donna was such a delight and was so very helpful! Moved in today! All went so well and I couldn’t be happier!
Recommended: Yes
Gary Gardner
Jan 30, 2023
Excellent storage facility
Friendly staff. Quick check in. Moved in with no issues
Recommended: Yes
Tracy Davis
Jan 06, 2023
Awesome experience
The customer service was wonderful.
Recommended: Yes
Michael
Dec 09, 2022
Excellent facility
Just moved in, so far so good!
Recommended: Yes
Fatima Ait Rami
Sep 21, 2022
I needed an affordable storage unit.
Moving in was a breeze. I reserved the unit online and received an email with all the information I need to move in. It was so easy and well organized.
Recommended: Yes
Jay Pham
May 13, 2022
Exactly what I needed!
Clean, reasonably priced, close to where I live.
Recommended: Yes
Wendy
May 13, 2022
The process was fast and sinple
We did everything online. Only had to go to the office for the lock. Great way to be able to rent.
Recommended: Yes
Armando Ibarra
Mar 21, 2022
Great location!
Good price and location. The process was very easy to complete to rent the unit.
Recommended: Yes
Raymond Shelton
Mar 02, 2021
Quick and Easy also Freindly
Quick cleans friendly and easy
Recommended: Yes
Xavier
Jul 19, 2020
Tons of hidden costs
The unit was advertised at $23 a month but I ended up paying $81 for my first month. Very disappointed
Recommended: No
Deanna Rozier
Jun 17, 2020
Great Service
I was very pleased with the price of the unit. The service was excellent. The manager there was able to help me with the small issues I had with my lock and she was very welcoming and friendly.
Recommended: Yes
Donna r
Mar 07, 2020
Easy process
First time using a storage and Sashay was extremely informative
Recommended: Yes
Carey
Oct 29, 2018
Fast, Friendly and Efficient
We arrived at the facility and the manager in charge was the only employee there. She very quickly dealt with the 2 people ahead of us, but still made time to greet us and let us know she would help us as soon as possible.
When our turn came, she closed the office, escorted us to the unit we were actually renting, stayed with us, answered all our questions. During this time she never once made us feel like we were bothering her, nor that she had to get back to the office.
When we went back to the office to complete paperwork, she very thoroughly finished business with us, and as with us, greeted 2 other customers and let them know she would be right with them.
The facility is clean, well managed, and as advertised
Recommended: Yes
B
Oct 11, 2018
Fair pricing just needed info upfront
Customer service was great and the process was easy but my score would've been higher if I knew all of the fees and charges ahead of time.
Recommended: Yes
Shelby
Oct 01, 2018
Ok but price could be better
its a very nice place, but didnt know about the extra cost. you should give customers the option for insurance not force them to pay one of three options. Its clean and the the lady is very lovely!
Recommended: Yes
Jeromy Clawson
Jun 09, 2018
Friendly
Had what I needed for a great price.
Recommended: Yes
Leanda
Jan 31, 2018
Excellent customer service!
CubeSmart was a great choice for what I needed. Paperwork was smooth and the location is great!
Recommended: Yes
Noel Cardona
Oct 03, 2017
Easy and quick
Reserved online.
Nice people, very helpful.
Recommended: Yes
Delane
Aug 29, 2017
Delane Ramos
Save Place, clean and fast service. I love it!!
Recommended: Yes
Kimberly
Jul 23, 2017
Wrong access code
Seemed to be the cheapest in the area, so went ahead and signed it. Everything was fine until I came back later that night shortly before access hours were to be over. Obviously as I was moving, time was tight. So it would have reeeeally been helpful if someone had let me know that the road into the storage facility is apparenly closed off every night while road construction is over way. Regardless, made it in before closing - only to realize the access code I was given didn't work :/ THANK GOODNESS for their 800 number allowing us access. Unfortunately my climate controlled unit didn't feel to be climate controlled whatsoever (nor did any of the rest of the interior building), but at that point nothing that can be done.
Recommended: Yes
Jacqueline
Jul 09, 2017
Good place
No hassle or time consuming paperwork. Nice manager when I had questions.
Recommended: Yes
Alvin
Mar 06, 2017
great place
They were extremely friendly and helpful. Worked with me when i was in a real jam. Thank you so much.
Recommended: Yes
lavonda
Jan 16, 2017
very pleased
People are very nice & they have reasonable prices
Recommended: Yes
James
Oct 23, 2016
Satisfied
Great place, staff and price.
Recommended: Yes
carmen
Oct 09, 2016
Awsome custermer service
Love the facility and staff.everything very clean.
Recommended: Yes
Cynthia
May 17, 2016
Unexpected Fee
The ladies in the office are amazing. Helpful, kind and extremely pleasant. That being said, the rates were ridiculous. The website does not tell you there is an additional $12 per month insurance charge. That needs to be added. I've never used a storage facility, so maybe everyone else knows this.
Recommended: Yes
derek
Mar 23, 2016
nice place
Good access nice location and clean.
Recommended: Yes
Rodney
Feb 29, 2016
Nice people
The people are very nice. When I had to rent a second unit at the last minute it was no problem. They even let me use two locks when mine wouldn't work. Would recommended highly.
Recommended: Yes
Rodney
Feb 13, 2016
Wonderful customer service!
Great place to store your things. I highly recommend it.
Recommended: Yes
Osvaldo
May 30, 2015
I rate it very good and service was great
Recommended: Yes
Tammy Bushbye
May 24, 2015
I would highly recommend this to my family and friends.
My husband and I came in to CubeSmart and was greeted by Jessyca. She was pleasant and had a few customers in there and she handled everyone quickly and was very efficient. Once she had our paperwork taken care of she took us to our storage unit. It needed sweeping so she went back to the office and got the broom and cleaned it for us. We were so pleased with how pleasant she was and how fast she got everything done. She was awesome.
Recommended: Yes
Barry William Hopkins
Jan 20, 2015
excellent
excellent service, very helpful. Just what I needed.
Recommended: Yes
却慮
Jan 17, 2015
Great Service!
I shopped many places and Cube Smart was the best deal around. I made the reservation on line and got an immediate call verifying my reservation. When I went to the facility I was helped quickly and professionally.
Recommended: Yes
Lexie
Dec 11, 2014
Recommended: Yes
jeffrey briggs
Aug 09, 2014
A great place and good personel
Recommended: Yes
Melissa
Mar 06, 2014
Recommended: Yes
Richard
Feb 25, 2014
Currently renting other units at this facility
Recommended: Yes
Jeff
Feb 20, 2014
Great experience, great customer service, easy and simple
Recommended: Yes
Jim
Nov 13, 2013
Recommended: Yes
evelyn
Nov 07, 2013
The were very helpful and friendly.
Recommended: Yes
Brian
Sep 06, 2013
This is one of the best self storage places I have been.
Recommended: Yes
慮来污
Aug 26, 2013
real simple
I was looking for a storage unit that would be easy and affordable. the staff was very friendly and helpful. I am not a computer savey person so intsead of emailing me my paperwork, the staff offered to print it out so that i would have a hard copy for my files. i would recomend this to any that need a quick/long term storage.
Recommended: Yes
Molly
Aug 15, 2013
Recommended: Yes
micnmin
Jan 01, 2013
Good experience
The person in the office was very helpful and explained everything. Facility is very clean.
Recommended: Yes
Lea Harden
Apr 30, 2012
Moving
we are using a 5x5 locker for box storage to pack before we move so we don't have to pack everything all at once. The value is very good.
Recommended: No
Michel Blais
Apr 04, 2012
Outstanding
Chris the manager was fantastic.
Great place. Very Clean and straightforward. I love that there is someone that lives on site!
Recommended: Yes
