Jennifer Sexton and James Lee
Feb 02, 2024
Jennifer accommodated my needs very well
Jennifer the manager in the office accommodated my needs because the storage I already had reserved was not what it was supposed to be with a roll up door but she managed to get me a roll-up door and honored the price for the different storage and she was very very helpful and great
Recommended: Yes
marie ines cruz
Oct 23, 2020
very happy for many years
I am a very happy satisfied customer for many years these people go a long way to helping you out when you're in bad shape. for many years I've been renting because I feel safe and secure with them. they're fast and friendly they like family to me.
Recommended: Yes
Kenneth
Jun 07, 2019
Over 2 years
Not one for commitment but the staff is very friendly and nice, that really work with you and care about your belongings and things in life. Property is well maintained and very clean!
Recommended: Yes
Lisa Sullivan
May 10, 2019
Very helpful and knowledgeable
I came from fort Myers to Orlando for work and I had my trailer with me I didn’t know how big a unit I would need so Emily showed me the difference in units and we picked one we were happy with. She took her time with me to make sure I had what I needed and I went away very happy
Recommended: Yes
Sharon Ruprecht
Apr 08, 2019
Travelers from out of state and everything went seamlessly
Reserved a unit online & paperwork for unit as well as a truck rental, went quickly& accurately. Staff was very friendly& courteous & signs of personal pride in the business were apparent. The owner is on site & the area felt quite secure. I would absolutely recommend this facility.
Recommended: Yes
Nicole
Oct 17, 2018
Fast service
The attendants were very friendly informative and fast with moving in. Best experience yet. Didn’t take forever to get my unit and have everything signed.
Recommended: Yes
Nicole
Aug 25, 2018
Excellent
Extra friendly customer service. The move in process was very quick and concise.
Recommended: Yes
John
May 03, 2018
Absolutely best choice for storage! Best price and easy enrollment!
I could’ve not been happier with the fastest and friendliest and most helpful service. Very convienent and safe and easy! Thanks so much!
Recommended: Yes
carl kennedy
Feb 13, 2016
best Ive ever had and Ive had a lot of places
the managers were very friendly, yet effecient, and handled every situation to make my stay the best. To the point where I almost want to rent from them when I don't even need a place.
Recommended: Yes
Miguel
Oct 09, 2015
Great location (for me)
The person who helped me out, Shayne (I believe that's how it was spelled) was an extremely nice guy. Real laid back, professional, and just a genuine guy. However there were some other employees that didn't seem as friendly and weren't very professional. When they came into the office, they didn't acknowledge me or anything, not even smile at me which I found to be rude. From my customer experience through previous jobs, and just as a general rule of thumb for how I was raised, you greet everybody around you with some respect. It's an older storage place, so it's not as clean as some others I've been to. My family's property management company actually owns a few self storage's that are all very well kept, so one could say I'm biased in that sense, however I asked for a broom and in my storage unit there were a few dead cockroaches and quite a bit of random crap on the floor. I would expect some type of maintenance be made for all of the units somewhat frequently. We'll see how it goes. After I cleaned up and got my stuff in there, it's not too bad other than the fact that the air conditioned unit isn't as cold as I'd like for it to be. Since I am paying extra for that luxury, I do expect better, so I'm going to ask if our enclosed unit could have a weather strip installed and a changed air filter. The one that's currently on the air conditioner is absolutely filthy. As far as security, they do have cameras in place and a gate with an access code, so that's about as secure as it's going to get. The main reason I chose this place is because it's literally 1-2 minutes (depending on if I hit red or green lights on the way) from where I live which is the best part since I'm using the unit for my business.
Recommended: Yes
Charles
Oct 03, 2015
I had a great experience the staff were very nice and helpful
Recommended: Yes
janice
Aug 10, 2015
staff very customer friendly service is as expected
Recommended: Yes
Robin
Mar 14, 2015
Very friendly staff, excellent customer service.
Recommended: Yes
Vernon
Mar 03, 2015
Over, above and beyond. Excellent service.
Recommended: Yes
Jen
Feb 24, 2015
Shane was very friendly and helpful.
Recommended: Yes
Katelee
Jan 13, 2015
They are great
Great place and cheap prices and very clean
Recommended: Yes
Ebony
Dec 27, 2014
Really good experience. Staff was awesome. I had an outdoor storage unit so roaches and other creepy crawlers got in which I guess is expected.
Recommended: Yes
Shawn
Dec 15, 2014
Shayne and Leigh Ann are awesome, very professional and caring.
Recommended: Yes
Andre
Nov 22, 2014
The area is decent and the people helping me were very good. I like the fact that the management lives on site.
Recommended: Yes
Bob
Nov 13, 2014
Outstanding Leann share are the best.
Recommended: Yes
Paul
Nov 13, 2014
Customer service was excellent. Would recommend to my family & friends.
Recommended: Yes
Blanca
Nov 13, 2014
GREAT!
Recommended: Yes
Veronica
Sep 25, 2014
courteous, attentive and informative, learned a lot and was patient with us.
Recommended: Yes
Jerron
Sep 23, 2014
Great customer service!
Recommended: Yes
Tom
Jul 18, 2014
Great people and place
Recommended: Yes
創摹
Jul 16, 2014
Great
Recommended: Yes
haniel
Mar 16, 2014
Band-friendly
This is without question the best facility we have found for band practice. The owners love having bands on their premises because they feel that with late-night practices, it deters theft.
Regardless if bands practicing late is a theft deterrent, the owners are super supportive of bands, offering great rates, no-nonsense move in, discounts, 24/7 access, access to the bathroom, and also rooms that are spacious.
I don't know what the other reviewer was talking about, because these guys made it so easy that it was almost an afterthought.
I highly recommend this place for bands, and anyone looking for friendly service, good rates, and a secure facility.
Recommended: Yes
Kenneth Ronald Lavallee
Aug 08, 2012
There are Way better facilliteis
I went in for the on-[ine special, 50 % off first month. When I recieved that bill I was surprized that I was forced to accept your insurance. I have units in 2 other cities here in Florida and none has asked, or forced me to pay to that fee. I'm covered under my own insurance. I really want my nine dollars back. I feel like I was nickle and dimed.
The unit doors are out of date and are hard to work.
When I was originally regerstering to get the unit I was asked for my license. Acceptable. I was paying with my Bank card which matched the name on the license. Then they ask for my Social Security number. That was and is totally unacceptable. No other facillity has ever asked for that. You would have all the personal information needed to do harm to me personally and financially. Why would anyone want to give all that personal information to what would be considered an unsecure facillity and personel not verified? They settled for the last 4 of my social. That is bad policy in this day and age.
Recommended: No
