Helen
Feb 27, 2023
Great service
Angel provided great service. He was really helpful.
Recommended: Yes
Jebidiah weatherford
Feb 28, 2022
Remarkably courteous and professional
I frequently buy units at auction at many different facilities, and the experiences differ with each and every one of them. My experience with Public Storage on Alafaya rd in Oveido was one of the better ones I have thus far been through! The facility manager Christine was outstanding at her position and the responsibilities that any facility should expect or need. Not only was everything timely and organized, but also very welcoming and delightful. She was very friendly and helpful and the front office,bathrooms, and property were very clean and up kept! It's always a pleasure when you can see that employees have the integrity to take pride in their job. I definitely will be bidding at this facility again.
Recommended: Yes
Robert D Rude
Feb 13, 2022
Great experience
No problems Great service Easy access
Recommended: Yes
Jon
Feb 06, 2022
Nice and cheap
Very nice, very clean easy to get to. Didn't like having 2 doors and having to buy 2 locks.
Recommended: Yes
Stephanie Silva
Jan 27, 2022
Good location but needs more security
Did not feel safe at the location. I was the only person on site which is okay but two men appeared to “utilize” the facility and BOTH decided to urinate on the property in front of me near one of the entrances into the building with no regards. If they’re were a security on grounds especially at night, things like this could be avoided.
Recommended: No
Emily Perkins
Dec 18, 2021
Noli is the most outstanding customer rep at this facility!!!!
Noli helped my move in experience better in every single way possible, she is THE BEST!!!!!! Moving can be super stressful and a hassle, and she just helped my transition go so much smoother by being so kind and easy to talk and helped me get into my unit with ease rather than feeling even more stressed out and frantic like I have felt in the past. She is one of those people that you thank your lucky stars to meet and is an absolute ANGEL! Count yourself lucky if you have her check you in, she will make you feel so welcome and is that their store can be your temporary home away from home. She did an AMAZING job and has outstanding customer service- ya’ll need to get this girl a RAISE or bump her up to manager because of her incredible people and communication skills!!!!
Recommended: Yes
Daniel
Apr 07, 2021
Great service
Super fast move in with no contact
Recommended: Yes
Justin M
Feb 03, 2021
Clean, Affordable, & Close to UCF
I moved into my 5x10 unit. Contactless so that was nice. The app is handy and opens gates for you. The 5x10 is not quiet 5x10 but it’s close. The indoor hallways are narrow which can make moving large items difficult.
Overall, it was clean and worked for me so I am satisfied.
Recommended: Yes
Lauren
Jan 19, 2021
Check in was easy and fast
Check-in was quick and easy. I was able to use a cart from the front office to move in. Front desk clerk was helpful.
Recommended: Yes
Juan
Jan 18, 2021
Great experience
Very smooth process finding the storage, renting it and moving in
Recommended: Yes
Cristian
Jan 11, 2021
the storage is clean but space are far from the entry door
The storage is clean but space are far from the entry door and there are other doors to get to the space so it gets tedious.
Recommended: Yes
Angeli Acosta
Jan 07, 2021
Very easy and direct
Very easy to reserve and pay for the storage. The email gave me enough information to find my storage without needing person to person contact which was helpful. I wish the doors had a stopper to help when bringing large items in.
Recommended: Yes
Frank DAlfonso
Nov 19, 2020
Great customer service
This facility is super clean, great prices and very helpful staff
Recommended: Yes
Chris
Dec 23, 2019
Great on boarding process
They basically hold your hand through the on boarding process and explain everything along the way. One negative I have is insurance is required so your fee is really $15 more than advertised.
Recommended: Yes
Christopher
Dec 09, 2019
Moving in was easy
I was able to complete all the initial setup easily and move in quickly. Thank you
Recommended: Yes
Christina Henriques
Jun 11, 2019
The manager
The manager, Stephanie, was wonderful. Very informative and helpful. I will recommend this particular Public Storage to everyone I know.
Recommended: Yes
Kimberly D
Sep 06, 2018
Great price for what you rent
Great price for what you rent. Plenty of space for my items.
Recommended: Yes
Ronnie Morris
Apr 03, 2018
When I walked in the facility it was...
When I walked in the facility it was very clean and you could find what you were looking for. The young lady at the counter was very friendly and courteous. When asked questions she knew the answer and explained to where it could be understood
Recommended: Yes
Sade Stewart
Oct 12, 2017
I had a great experience at Public Storage! Moving can be so stressful but Tocarra at this location made finding a storage unit easy and even fun with her great personality and expert knowledge. She showed me the unit I requested to see but we realized I would need a bigger unit. She is an asset to this company. Thanks again!!!
Recommended: Yes
Michael Hernandez
Aug 05, 2017
I would like to say that I am extremely happy with the service I received from the personnel at your facility. The person that helped me was Tocarra and she was very professional and so helpful. Tocarra was very accommodating in trying to find me the particular storage space that I needed. She was friendly and knowledgeable about her job which made it easy for me. I would recommend anyone to this storage facility and specially to ask for Tocarra when looking for storage space. When I first called on the phone I received the same friendly and helpfulness from her and then when I went in person it just proved how lucky I was to have chosen Public Storage, but even luckier to have Tocarra as the person to help me.
Recommended: Yes
Terry Wright
Aug 01, 2017
We were helped by Tocarra our first time here and she was an absolute delight! Very friendly, explained everything clearly, and helped us out a lot.
Recommended: Yes
Karla
Jul 04, 2017
Excellent costumer service!!!
Excellent costumer service!!!
Recommended: Yes
Tweety G.
Jun 22, 2017
"Wonderful experience reopening an account with this company. Tocarra was extremely compassionate and helpful regarding my needs. Pricing is not ideal but staff is ready to assist and accommodate if changes arise."
Recommended: Yes
Christopher M.
Jun 12, 2017
Properly manager was very informative
Properly manager was very informative. She went over every detail and answered all my questions. Overall it was a great experience!
Recommended: Yes
Kris Smalls
Jun 01, 2017
Love the place, needed a storage unit fast and told Tocarra I needed one fast for some personally belongings. She recommended a 5x10 and we went to look at the unit and it was the perfect size. She got the unit for me and everything within 30 minutes.
Recommended: Yes
Desiree Singleton
Jan 25, 2017
Tocarra was amazing
I will use public storage again and tell my friends.
Recommended: Yes
Alexa
Jan 04, 2017
Easy, helpful
Best price I could find in the area! The office lady is very nice and helpful. It was very easy to get started and I haven't had any trouble with anything since we started renting our space.
Recommended: Yes
Charles Lancaster
Oct 25, 2016
Great place would recommend them to all my family and friends.
Customer service was excellent the place is clean and the employee have great personalities and are very helpful.
Recommended: Yes
Felix Benitez
Apr 26, 2016
Public Storage
Efficient quick and provided the necessary information.
Recommended: Yes
Brittany Grant
Mar 09, 2016
Great!
Wonderful service from Tocarra, clean facilities, and concerned follow-ups checking on your experience.
Recommended: Yes
Edgardo Serrano
Feb 25, 2016
Customer service
Highly recommend public storage the area is always clean good security and outstanding customer service I highly recommend this place for your personal belongings.
Recommended: Yes
Francine Faenza
Sep 29, 2015
Great place to store your "stuff"!
From the moment I stepped into the office and spoke with Tacoma I knew I had chosen the right place to store my things. She was polute, knowledgeable and efficient. Had me check out my nice and clean unit, told me all I needed to know and made this a painless process. I would recommend this location to everyone!
Recommended: Yes
Maryland Caraballo
Sep 17, 2015
Getting to know you
So far I love it! Tocara and Rebecca are excellent! Love the security, cleanliness and the staff. The Manager was great! We are new here and highly recommend the storage it's the best I've seen. Thanks my Girls!!!
Recommended: Yes
Jordan Brown
Apr 28, 2015
Awesome and friendly staff
The staff and site manager were very friendly, accommodating, and understanding of my needs for my storage unit and helped me to get what I needed.
Recommended: Yes
Jim
Apr 14, 2015
So far so good.
I've been renting a unit for almost a month. The employees working there are friendly and competent. Richard was very helpful. They required me to take out an insurance policy when I moved in, but later refunded it when I brought back a copy of a home owner's policy that covers the unit.
Recommended: Yes
B Allen
Jan 17, 2015
Excellent Service
Excellent Service
Recommended: Yes
