Jack Schnur
Nov 04, 2022
Amazing facility and staff
Great experience using this facility for 4.5 years. Great service at the beginning and unbelievable customer service with the close-out. Clean, professional, and easy customer support from the staff.
Recommended: Yes
Amie Johnson
Apr 25, 2022
Fast and friendly
Nancy was very helpful and friendly!
Thanks again Nancy!
Recommended: Yes
Rachel Haneschlager
Jan 24, 2022
Easy Move in!
I moved into the storage unit on Thursday January 20th. Nancey helped me with checking in and getting all the information I needed. Not only was she super helpful but the most friendly and kind. They have so many options to offer which fit every need. 100% would recommend.
Recommended: Yes
Charles kasbee
Oct 03, 2021
Very convenient
Good customer service, support
Recommended: Yes
Audrey Clark
Jan 19, 2021
Seamless move in experience!
Excellent experience . Great customer service . Easy directions. Affordable storage space. I will share with friends .
Recommended: Yes
Robbin Etchells
Nov 02, 2020
Excellent Customer Service
Brooke and Asia were professional kind and knowledgable Everything was very easy and was done promptly .They explained politicizes and equipment was easily available I also appreciate the lock available It made it very easy to lock the unit. Thank you and I would highly recommend your faculty to friends .
Recommended: Yes
Thomas Thomas
Jun 23, 2020
Staff were helpful and organized
Staff were helpful and organized. Facility was clean and security was good.
Price was fair.
Recommended: Yes
William Holcomb
Nov 19, 2019
Very pleasant experience
Very pleasant experience. People were great.
Recommended: Yes
Darlene Ponsch
Aug 21, 2019
Public Storage
The place was very clean and felt safe. Kat was amazing. The only thing i would recommend is you have golf carts for future customers who might need the assistance with walking around the large facility.
Recommended: Yes
tnttnt
May 28, 2019
very nice & helpful
very nice & helpful
Recommended: Yes
Ruben Ledesma
May 13, 2019
Excellent customer service by Katherine...
Excellent customer service by Katherine at the Burns Rd., location.
Recommended: Yes
Dawn Schnur
Apr 22, 2019
Chantelle was absolutely amazing.
Chantelle was absolutely amazing with the level of service provided. Kind, polite, professional and welcoming.
Recommended: Yes
Angela Wall
Mar 22, 2019
Sharon at the Public Storeage on Burns...
Sharon at the Public Storeage on Burns Rd In Palm Beach Gardens, was wonderful. Thanks to her, I rented a unit that actually fits all my things. She was professional and knowledgeable.
Recommended: Yes
Jill Cabarle
Mar 22, 2019
I arrived on a rainy day with multiple...
I arrived on a rainy day with multiple customers arriving at the same time. Dealing in customer service in inclement weather, with people wanting to be serviced immediately, would make a CEO stressed. Sharon was helpful and things moved efficiently. I would recommend Public Storage, especially this location.
Recommended: Yes
Silvia Khalil
Mar 05, 2019
Kat's service was amazing
Amazing Service by Kat! She took the time to explain everything to me; I didn't feel rushed. I really appreciate her help and customer service.
Recommended: Yes
Steven Thompson
Dec 18, 2018
Chrissy was the best
Chrissy was the best. Excellent explanation of all that I needed to know.
Recommended: Yes
Armand Sauve
Nov 08, 2018
There was some confusion the day after...
There was some confusion the day after my rental. The staff called the next day and corrected the errors before I even knew they occurred.
Recommended: Yes
Craig Palenzuela
Oct 19, 2018
Friendly managers
Friendly managers. Nice facility overall except the gate seems to break alot.
Recommended: Yes
Cheryl Miller
Sep 06, 2018
Secure and Pleasant
Secure and clean. Experienced, efficient and courteous staff. Paperless contract procedure.
Recommended: Yes
JM
May 15, 2018
Belinda's customer service was excellent
The experience we had with Belinda was excellent. The facility is clean and secure.
Recommended: Yes
PHILIPS CONSUMER SALES
Apr 07, 2018
Excellent!
Rental terms were well explained, the facility was clean and neat, security appeared more than adequate.
Recommended: Yes
Matthew Pobiak
Jan 03, 2018
5 out of 5 Stars for Getting Locked ...
5 out of 5 Stars for Getting Locked inside the GATE at 1pm on New Years Day!!! Keep up the great work guys, locking in customers against their will is a sure fire way to keep business!!!
Recommended: Yes
Theresa Humberger
Nov 06, 2017
Safe storage
Like these people are knowledgeable, friendly, helpful, kind, and honest Thank you
Recommended: Yes
Jeff Neudecker
Oct 23, 2017
Staff was very helpful and ...
Staff was very helpful and accommodating. Easy to access site and unit. Has met our expectations thus far.
Recommended: Yes
tom tsteixner@aol.com
Sep 30, 2017
Excellent service.Esther was very helpful and made securing our space easy.Made our day!Highly recommend this location.Welcoming and friendly office staff.
Recommended: Yes
Dawn J
Sep 02, 2017
Great service from Kristina and Esther! They are knowledgeable and efficient and were able to find me a unit to suit my needs. This site provides 24 hour security as well.
Recommended: Yes
Mega charaizard x
Sep 02, 2017
I visited this Public Storage location (4151 Burns Rd) yesterday. I am preparing for a move and stopped in while visiting from out of town. Chris and Kristine were very so helpful and informative. They answered all of my questions and concerns. I visited a couple of other storage companies yesterday but this was by far the best. I will absolutely use this location in a month or so when I move down here.
Very clean and affordable
Recommended: Yes
Sean Carney
Aug 15, 2017
I would give this particular public ...
I would give this particular public storage 5 stars but they have to many speed bumps before even entering.. It is kinda pain in the but esp when truck is full of stuff.. Staff place and everything else 5 stars
Recommended: Yes
Elizabeth Berendt
Aug 15, 2017
Very professional atmosphere
Very professional atmosphere. Satisfied about the unit. Not so much about how much they are charging me. But overall happy about the security measures.
Recommended: Yes
Michelle Bowen
Aug 07, 2017
Manny was very professional and took the time to explain all aspects of the storage rental. He guided us to the unit location and was patient as we checked out the space.
Very pleasant to have been greeted by a knowledgable and trained service provider.
Recommended: Yes
Kate Holster
Jul 19, 2017
Chris and Sharon are great! Chris has a great sense of humor. You enjoy stopping in to pay your fee or ask a question. My outside storage experience and increase in fees not so pleasant. Rust falls from the overhead roof and the pressure washing of building blows debris in the space and all over my items. Very clean, safe outside area and easy access to space.
Recommended: Yes
John Iannini
Jul 05, 2016
Excellent facilities staffed with helpful well trained attentive staff
nothing else to add.
Recommended: Yes
Yvette Reid
May 25, 2016
Excellent service from start to finish!
I visited several Public Storage in the area and was advised honestly which location was the best for my needs. I was told to go online for the best rates and when I showed up with my reservation number I was greeted with fast and friendly associates who took care of my needs immediately! I would highly recommend Public Storage!
Recommended: Yes
Dennis Wagner
Feb 15, 2015
public storage
Was in the market for storage space. Treated professionally from beginning to end. Highly recommend.
Recommended: Yes
Robert Besaw
Apr 14, 2014
Great Storage
Storage is very secure and clean. The staff is very friendly. Would definitely recommend this place to my family and friends.
Recommended: Yes
Ashley Louis
Feb 27, 2014
Good customer service
I currently have an account in the west palm beach location, the girl that set up my account initially was so nice and very helpful.
Recommended: Yes
