April Smith
Dec 14, 2023
Met Expectations
Love the gate access upon driving in. Have not tried the app yet. Climate building is clean and cool. Outside could could use a little clean up, other than that - overall meeting my expectations so far, and at a great price. Gentleman behind the counter is very courteous.
Recommended: Yes
Ashfaq Dossani
Jun 30, 2023
Stephanie, the 1st person we met was courteous and helpful
Sara the person who checked us in, was helpful too.
Recommended: Yes
Ladonna Cotton
Jan 22, 2023
Very clean and the customer service was Awesome!
I’m very happy to be part of the Cube smart family. The customer service representatives at the store is amazing! Both ladies made me feel safe and comfortable with the process of getting a unit. The price was right and the location is convenient. Wow that’s great customer support! Thanks Cube Smart!
Recommended: Yes
Michael Mumford
Sep 02, 2022
Amazing customer service
The amazing young lady that took care of me made my experience very smooth and amazing.
answered all my questions made me feel appreciated with a five тнРтнРтнРтнРтнР rating.
Recommended: Yes
Anna
Jul 27, 2022
Professional and secure
Customer service was great. They walked me through the process every step of the way. I also appreciate that there are dollies and door props available in the climate controlled area. So many other storage facilities don't have this and it makes moving in/out a huge hassle. Rates were also great and the manager was friendly and helpful.
Recommended: Yes
Christina lee
Feb 16, 2022
Very efficient
Very organized and helpful. Got in and out of office in less than 10 minutes.
Recommended: Yes
Cecil Marrs
Jan 26, 2022
2nd Time Renter
Price is great - facility is clean and secure - manager on site is great
Recommended: Yes
Barb
Dec 20, 2021
Clean and safe
Jackie was friendly and helpful
Recommended: Yes
Dwana
Nov 18, 2021
Great experience
Brian was amazing, answered all my questions. He made the process a breeze.
Recommended: Yes
Jack Swearingen
Sep 02, 2021
Good service
Very informative. Nice faculty very clean.
Recommended: Yes
James Rick
Aug 09, 2021
Good move in experience
The facility is clean and the manager was friendly and helpful
Recommended: Yes
Maritza
Aug 09, 2020
Great storage place
Clean, spacious & well lit. Wold recommend
Recommended: Yes
Pamela
Jun 29, 2020
Nice storage facility
This is a really nice and convenient storage facility in Sanford Florida. Brian was friendly, knowledgeable and how to tour the unit before we sign for it. The monthly fees are competitive and it is safe and secure.
Recommended: Yes
Paul
Apr 25, 2019
nice facility & staff- like the 4 wheel carts they have 4 customer use.
The facility is not new, but very well maintained and looks new! The climate controlled interior is very comfortable and the double outside doors make it easy to access.
Recommended: Yes
Jennifer
Jan 08, 2019
Excellent service and very easy process.
From finding the unit we needed, reserving it, and confirming it, to the facility and ease of access, it has been a wonderful experience. Very clean, professional and secure. We are very happy with our selection of this property. It was also very reasonably priced, making it affordable amidst so many moving expenses.
Recommended: Yes
James
Sep 15, 2018
Bad place
I am a disabled veteran. My caregiver went to pay for the unit and they would not let her pay with my debit card. She had to go and get cash to pay. Also, in the phone making the reservation I was told a lock would be $14.99. When she was paying, they told her the lock was $19.99. I do not recommend anyone to use this facility
Recommended: No
April
Sep 03, 2018
No move in Specials
I chose this location because of the monthly rate. However the unwillingness of any staff or manager to do any move in promo leaves me not wanting to continue there long term.
It is 50$ higher to move on here than most others I found. When you are already in financial bind, you don't need more added onto that.
As far as the unit it is larger than others and has a very large height, great for stacking. The sun faces the isle I am on, worrying me about my items.
Customer service needs to change as well as offers for AAA, disabled, or seniors. The gate is broken which I don't see being fixed anytime soon. That does concern me.
Recommended: Yes
Najwa
Aug 29, 2017
Efficient for my needs
I just needed a small storage for my items until I move and I found a clean, secure storage that did just that.
Recommended: Yes
Jan2017
Jan 22, 2017
Great Location
Facility is located close to residential areas and easily accessible from a major road which connects several cities. The storage area is clean, well lit, and very secure. The staff are knowledgeable, courteous, and friendly. I would recommend this facility to anyone in need of storage.
Recommended: Yes
Deborah
Oct 08, 2016
Wonderful Management
We decided to move our stuff to a Sanford storage while we waited for our apartment tot be ready end of October, we just moved from Kissimmee to Sanford due to work transfer. Bridget was so kind over the phone when she reminded me of the reservation I had made, and in person she was pleasant,really helpful, and very efficient. I'm truly grateful you have this kind of Management at your property. Two thumbs up!
Recommended: Yes
Steve
Sep 15, 2016
Very reasonable clean facility
Bridgette was very helpful and did a fantastic job showing me several units to choose from and has great bonus perks not at other facilities.
Recommended: Yes
Patricia
May 27, 2016
Great customer service
First time I have ever rented a storage area but I was very pleasantly surprised.
Recommended: Yes
terry
Mar 19, 2016
Very clean, nice employees,great location
The woman that helped me was very friendly and polite. It was hot that day and she offered me a bottled water which i thought was great customer service also.
Recommended: Yes
Anne
Jan 17, 2016
reasonably priced & clean
The facility is clean and it's reasonably priced compared to others in the area. Basic storage, but that's all we need. The main gate is broken right now. I was hoping there was 24/7 access without calling in advance for late access. So far everything seems to be good since we moved our stuff in last week.
Recommended: Yes
Amy
Aug 07, 2015
Recommended: Yes
慣汲
Aug 01, 2015
Easy and helpful
Long move !
Asst. manager met us very friendly and helpful when we arrived at storage. She Explained about our unit and insurance we may need gave us a number to call if we needed anything. Nice
Recommended: Yes
