Howard Krueger
Sep 22, 2023
Jay was very knowledgeable, polite, and professional.
I had all paperwork and easy access code in 10 minutes. Moved in 3 hours later.
Recommended: Yes
Sharika
Jan 12, 2023
Kind and Helpful
The manger Jay was awesome, great attitude, very kind and helpful, and the assistant manager Shari was also very kind.
Recommended: Yes
Steve Kubiak
Dec 23, 2022
Great place
Jay was very helpful, we needed bolt cutters and he went and found some and was able to cut the lock we couldn’t open.
Recommended: Yes
却慮
Dec 21, 2019
Silky smooth
Silky smooth checkin with Jay Nothing more to say
Recommended: Yes
Tracy
Sep 10, 2019
Friendly, clean, & helpful
Great customer service, clean unit, and very helpful with all my questions. Very affordable price and I feel my items will be kept secure.
Recommended: Yes
caterina
Aug 17, 2019
Amazing service
Amazing people and service. Made it very easy.
Recommended: Yes
ASHLEY
Jul 22, 2019
Working with Cubemart was an easy and smoothe process.
Gary was super good at communicating with us and being flexible with our arrival time.
Recommended: Yes
zachary
Oct 29, 2018
love it
used a storage unit (another place) and it was dirty....no air conditioning and locks broken and still paid about the same money...that lasted about a year. couple years later when we needed to rent another one...we really did our homework. This place is so clean and the people that work there are really wonderful. So happy since we may have to keep this unit for a while. you won't be disappointed.
Recommended: Yes
Raquel
Apr 08, 2018
Great price, manager very friendly
I found Cubesmart advertised here for $22 a month for a 5 x 5 and thought that was incredibly affordable, I called for an inquiry had a storage unit reserved in less than an hour. It’s month to month and no cancellation fees, just give 10 days notice prior to your next payment due date. Only minus was there’s a $12 mandatory insurance fee (which I only wish I knew about prior) but $41 a month for the unit is still very affordable. Manager Jay was very friendly and kind. Very clean facility, great first time storage unit rental experience!
Recommended: Yes
Jeanine
Jan 18, 2018
Personable customer service
Local rep was very efficient and gave very clear directions.
Recommended: Yes
Dave polosky
Apr 22, 2017
The guys in office are friendly and do a good job. Kudos to them. Awesome.
You have a good price. lots of room for a trailer. lit up at night. good place.
Recommended: Yes
Amy
Feb 16, 2017
Friendly and accommodating staff
I just moved to Florida from Delaware, I could not get over the how polite, well mannered, friendly and accommodating the staff was from the moment I reserved the storage unit to the day I moved in. The facility is very clean and maintained, which made me feel good about storage my personal beings here. Also to know that the staff makes regular checks on locked doors. Great costumer care!
Recommended: Yes
Dan Murawski
Oct 24, 2016
Wonderful
Staff excellent and we got to use the truck for $10, with stipulations that helped us expedite our move. Clean facility.
Recommended: Yes
Lisa
Apr 24, 2016
Easy access and friendly staff.
Easy access and friendly staff.
Recommended: Yes
Lisa R. Whitehead
Apr 16, 2016
Great price and location.
Friendly staff. Clean facility inside the units and on the grounds. Access hours are convenient.
Recommended: Yes
Priscilla
Mar 04, 2016
Clean & Safe
Well run storage facility. The units are dry, clean, well lite, and good security. The only drawback is there is not enough turning space for very large moving vans.
Recommended: Yes
Chris
Feb 06, 2016
Awesome guys at the office
I very much enjoyed the customer service.
Recommended: Yes
Mark
May 10, 2015
Very friendly, explained everything clearly. All areas are very very clean. The price was best I found in Sarasota area.
Recommended: Yes
Madelyn
Oct 26, 2014
very nice gentleman who helped me sign up !
Recommended: Yes
Gary Johnson
Apr 08, 2014
Nice place but I hated the Insurance Extortion
Everything was fine until they told me about the insurance you are forced to buy. $12 a month. Waste of money. I am moving out after the first month. Did not give me a discount off the 1st month. Most other places are 1/2 price 1st month. One is 1/2 price first 3 months. Great manager and a nice place to store you stuff but to costly. Also if you follow some one in the gate without putting your code in the gate will stay open forever. I did it Sunday. Then I waited and put in my code to get the gate to close. They need to fix that.
Recommended: No
Susan
Jan 17, 2014
Outstanding
Recommended: Yes
Teal
Nov 21, 2013
Great Customer Service!
This was my first experience leasing a storage unit and it was a great experience. Best value in the Sarasota area and the customer service was the best too! The online reservation was so easy and when I had to change my move in date they were so accommodating.
Recommended: Yes
Ronald
Oct 17, 2013
Recommended: Yes
jay
Oct 04, 2013
the reservation ahead of move in was great. this way we were not rushed to get moved in.
Recommended: Yes
Jennifer
Sep 24, 2013
Recommended: Yes
Jayn Albury
Aug 28, 2013
Sudden changes
I reserved a unit as well as the use of their truck and when I saw the actual space, I asked about a larger facility. No problem....drove me out to look at a bigger spot. Wound up renting a bigger unit and using their complimentary truck for the price of the gas. Perfect.
Recommended: Yes
Nancy
Aug 20, 2013
Recommended: Yes
Nila
Aug 13, 2013
Gary is the nicest guy. Has been a pleasure every time I have rented from cube smart. Very nice guy. Constantly checking on us during heat of day offering us very cold water.even took my partner to the front to get water. In the few times I rented from there. They have always been a pleasure. Will be storing my belongings for a year and if I ever need a storage again after this year. I will always go back to cube smart. Great customer service and easy in and out rental of storage unit and use of truck. I have to say a 5 isn't good enough for him or cube smart. All 10's in my book. Thank you!!!
Recommended: Yes
Renee
May 29, 2013
I paid for a climate control unit. Before move in date, I toured the facility and while it was sweltering hot inside the building containing my unit, the on site mgr said repair of the AC was impending and offered one month's free rent as a rental incentive. 10 days later my moving van arrived and the AC had not been repaired AND a different mgr said she would not grant a free month! I was left with little choice but to unload my belongings since there was not time to find another facility given professional movers were ready to unload. Not happy!
Recommended: No
denise
May 16, 2013
Reserved 10by15 and 10by10
Customer service was awesome...Kerri and Gary are great. I'm so happy that I rented with this company.
Recommended: Yes
Don
May 07, 2013
Acceptable so far
Recommended: Yes
Kathleen
Apr 30, 2013
A little bit of a wait (10 min) for office to open due to just 1 person on staff, but we completed paper work and moved one load in less than an additional 30 minutes,. Satisfactory to me.
Recommended: Yes
Nick M
Dec 18, 2012
Best Value In Bradenton / Sarasota
I spent a bit of time looking around and found Cube Smart on 41 by the airport to easily be the best value on the net. The manager is super friendly and helpful. The unit is HUGE (and cheap). They made everything so easy.. I could highly recommend to anyone
Recommended: Yes
Martha Smith
Nov 13, 2012
like family
I had just moved from MAssachusetts, and was exhausted!! Kerri and Gary made me feel completely at ease and made my move in actually pleasant! They were helpful, and thoughtful. I am so happy I chose CubeSmart!!!
Recommended: Yes
David
Sep 05, 2012
TOTALLY GREAT, I had the worst week ever and moving is not the best event to add on top of that, but Kerri made my day, SUPER helpful and caring to my needs. A GREAT General Manager
Recommended: Yes
