Brittany H.
Oct 29, 2024
Exceptional Customer Service!
Not only is this facility safe and clean, but their customer service is unparalleled!!! Jen at the front desk was an absolute God send to my family. After being displaced by Helene, we needed a unit and she made the entire process stress free and easy. Not only was she very knowledgeable about all things storage, she showed true empathy for our situation and I could not have had a better experience. Thank you Jen!
Recommended: Yes
Paul Skadsen
Jul 23, 2023
Extremely helpful and convenient.
After a long journey to our destination, we arrived at Life Storage unit. We called support a few times and received excellent assistance. Great service.
Recommended: Yes
Kevin
Mar 11, 2023
Best value
Clean and easy and easy out. easy to loaded on load.
Recommended: Yes
Karen Sharik
Jan 21, 2023
Very friendly manager clean facility
The manager George was very friendly and helpful...I rented a 5x10 unit at the same price at my old facility I had a 5x5 unit..and that includes the insurance which is a flat rate..at the old facility it goes by the value of what u are storing...very happy with them
Recommended: Yes
Danyne
Jan 19, 2023
Nice experience
George, the manager is very nice and helpful.
Recommended: Yes
Marina
Aug 10, 2022
Very good!
office managers here were exceptionally nice.
Recommended: Yes
Donna Lawrentz
May 28, 2022
Dennis was very polite and very helpful
Dennis was very helpful very polite I will recommend this facility to friends and family!
Recommended: Yes
Jenny Petri
Apr 07, 2022
I recommend LifeStorage
Excellent customer service! Friendly, professional staff!
Units are incredibly clean. I am so relieved to find such trust worthy facility to store my memorabilia!
I will never leave this facility!
#customerforlife
Recommended: Yes
Sunday
Apr 04, 2022
Great facility and great service
Perfect place to store items and great staff! So helpful.
Only took a few minutes to get the right size unit and perfect price!
Recommended: Yes
Lynn Mathers
Mar 03, 2022
Excellent price and service.
Reasonable rates and friendly staff. Really like being able to access my storage from 6:00 am to 11:00 pm. Most other places close at 10:00.
Recommended: Yes
Kristen
Feb 05, 2022
10% recommended
Wonderful management and customer service!
Recommended: Yes
Phil DePasquale
Jan 25, 2022
Seamless Process
The entire process from start to finish was easy and seamless. The staff was friendly, helpful, and knowledgeable about the storage space and their facility. Thank You Dennis!!!
Recommended: Yes
Katie Bowers
Nov 18, 2021
Look no further!!! You have found the right place! Ask for Dana!!!
Dana runs this location flawlessly! He works above and beyond the call of duty. I was in a pickle and I was misguided by another facility/corporate. He not only followed up with me, but went out of his way to help me with my issue!!! I am super thankful for what he has done for me. He truly cares about his customers and I will be using his facility and his facility only whenever in need. Thank you Dana for all of your help!
Recommended: Yes
Joshua Watson
Oct 25, 2021
Good in a pinch
Other then the price. Everything was good. Smooth transition through all the steps.
Recommended: Yes
Jasmine Lamb & Julio Caballero
Oct 12, 2021
Excellent customer service
Review on behalf of Jasmine Lamb & Julio Caballero.
Dana was very helpful and provided outstanding customer service for us. We rented two storage units from here and were completely satisfied.
Recommended: Yes
Sarah Pelham
Jun 26, 2021
AMAZING CUSTOMER SERVICE
The manager at the facility was extremely helpful and knowledgeable. He was able to answer all of my questions and made me feel special.
Recommended: Yes
April
Jan 23, 2019
Overall, I was very happy with the space and the price.
Great customer service! Good space at a good price.
Recommended: Yes
Scott
Jan 02, 2019
Good value for money
Liked the fact that you could fill out a majority of paper work on line saving you time and more important money. Facility is nice and maintained well. Easy access to my storage unit and I liked the fact that has 8 ft ceiling unlike many i looked at that were only 5 ft. for smaller unit. This was important to me because it allows me to store items vertically *such as my Christmas tree box which is 6 ft tall and I could stand up in corner taking up much less space.Two thing that are a little negative but did not make me go else where (Not sure if all the storage facilities follow the same practices)but you have to provide your own insurance or purchases theirs and it was higher than anticipated for such a small unit and for my unit needed a special lock which I purchased from them. Access is not 24 hrs a day which is fine for me because I am not storing anything which I would need in the middle of night so not worth the extra money it would cost for the same size unit at a 24 hr facility.
Recommended: Yes
Denise
Dec 11, 2018
extremely nice staff
I haven't been there long enough to make a real judgment call, but everything seems satisfactory. I did notice first thing that the insulation from the ceiling of my storage unit was hanging down pretty low, but that was not really concerning to me.
Recommended: Yes
Santos
Aug 02, 2018
Clean and friendly
Service was easy efficiently done storage unit was exactly what I needed for my things great experience.
Recommended: Yes
Santos
Jul 24, 2018
Excellent place for storage and friendly customer service
Second time using this place always clean easy access to the unit safe and secure.
Recommended: Yes
Danielle Williams
Jun 26, 2017
Pete is awesome
I was late getting to the office as they were closing. Pete was patient and friendly!! Thanks Pete!!
Recommended: Yes
James Gill
Jan 05, 2017
Excellent experience with Store Manager
The store manager, Laidy seemed to go out of her way to make my store unit acquisition a smooth and positive experience. She was friendly, humorous and very helpful in answering all of my questions. I would highly recommend SelfStorage, especially considering the service provided by the Store Manager.
Recommended: Yes
Jeff Dean
Sep 17, 2016
Great customer service
Nice, clean place, great deal, and a pleasure to deal with.
Recommended: Yes
Melinda
Sep 16, 2016
Great service and facility!
Employees very polite and helpful. Facility very clean and well kept. Price is very reasonable . I would definitely recommend to family and friends.
Recommended: Yes
David
Mar 18, 2016
Recommended: Yes
Lisa
Mar 15, 2016
Very easy to set up and acquire a space.
The staff were very helpful, professional, competent, and caring. Made what was for me a difficult move from a distance quite simple.
Recommended: Yes
David
Mar 13, 2016
Convenient storage alternative - with secure premises and easy access.
My 10x10 unit was clean and move-in ready. Grounds were well kept and security was good. Only thing that would have made it better was no interior lighting in the unit. Price was okay (found others cheaper) but overall, the longer hours of access (up to 11pm daily) was worth it.
Recommended: Yes
Bambi
Feb 23, 2016
I look forward to a long relationship with Uncle Pete and Uncle Bob!
Uncle Pete could not have been nicer!
Recommended: Yes
浩步
Jan 26, 2016
Glad to have chosen Uncle Bob's
This is a very well priced for the unit. Customer service was great.
Recommended: Yes
Steve
Jan 25, 2016
Great customer service!
Recommended: Yes
Fred
Jun 13, 2015
it was great and I'm glad I got to use my own padlock
Recommended: Yes
Kristen
Aug 23, 2014
Paperwork process was fast. Facility was very clean. Staff very helpful. Overall a great experience.
Recommended: Yes
John
Mar 29, 2014
Recommended: Yes
Jennifer Johns
Jan 14, 2013
Manager on duty was extrememing nice and professional
I had a problem with the size of the actual storage unit we were supposed to move into. This was in no way the fault of anyone on site. However I was unhappy enough to leave and not rent the unit. David Griffith, the manager on duty, solved problem it.
Recommended: Yes
