Jermaine Lopez
Aug 09, 2024
Glad I did it.
Great Customer Service. Keep it up!
Recommended: Yes
López
Aug 07, 2024
Great people
Should have moved a long time ago.
Recommended: Yes
Donna Marco
Jun 11, 2024
Great Customer Service, smooth,easy move
Perfect check-in at front desk,very helpful setting me up in the correct size unit,answered all of my questions, no extra add on fees(small insurance fee),use your own locks,cool and clean inside unit with drive up door,well lit and air conditioned. Clean restrooms,use of rolling carts from car to storage. Very good value,safe and secure.Enter your code to drive in and out at the security gates. Happy I chose Prime Storage.
Recommended: Yes
Natalia Arrieta
Jul 20, 2023
Highly recommended!
Great experience and very clean facility.
Recommended: Yes
Stella Easley
Jun 10, 2023
total scam
Go to any other storage unit you can find, prices on the website that are the deals, do not match if you go in person and book & nobody will price match it.
I needed a large unit and one that was available was in a "climate controlled" building. I loaded my items in there and would come back at least every week with more items and to check things out. Note, this is all of my home and personal belongings while I was finding a home here.
In the unit next to me, there began to have a mass puddle of water in front of their door and creeping into their door. I called multiple times because I went multiple days in a row to see that it was still there, the response I got was "we'll make a maintenance request" not one person ever came, not one person from the front desk came to look at it. In that same time period, I made a call saying that the air conditioning was not working and it was cooler outside than in, the response I got was "it doesn't work all the time."
I started to unpack my unit this week and there was standing water on the ground, mold and more water leaking in. My mattress is destroyed, I have furniture, destroyed. I have boxes and bins with mold growing on the outside and inside.
I went to the front office, they didn't even come to the unit to see the water and take photos or make notes. Their response was, darn that stinks well here's our email and you can send us what happened and we'll try to submit it to insurance.
Recommended: No
Beverley Trivison
Feb 13, 2023
Overall this is convenient for my needs
Always clean thought the unit I just rented had dead roaches in it upon arrival. Unit is next to the other on I rent of the same same so the location is perfect for my needs
Recommended: Yes
David Owen
Oct 02, 2022
Very polite receptionist
Only surprise was the insurance $15
Recommended: Yes
Dawn Foster
Aug 03, 2022
Very fast service. Nice and clean
Very fast service. Very nice and clean. Easy to get to.
Recommended: Yes
Carol
Aug 03, 2022
Customer service a big plus
It’s been a long time since I needed a storage unit and the ladies in the front office couldn’t have been more accommodating. The unit is clean and though I may need a bigger one, the ladies assured me that would be no problem when I decide. Very professional and I definitely will recommend this facility.
Recommended: Yes
Dawn Foster
Aug 02, 2022
Great fast easy service
Very clean and easy move in. Front desk was very helpful
Recommended: Yes
Debbi Stamper
Jul 31, 2022
Convenient location
The front desk girl who helped me was super knowledgeable and very friendly. I would run here again just because of her
Recommended: Yes
Christian Eck
Mar 30, 2022
Very quick, fair price, friendly, clean
Christina at Prime was pleasant, informative, quick to show me the unit.
I was with Extraspace storage for three months and rate I was quoted jumped 86 $ for a 10x10 The online pricing is your given is promotional pricing , they never declared this to me. So I moved to Prime.
Recommended: Yes
Donna Hunkele
Jan 23, 2022
Nice place
Nice place would recommend to anyone.
Recommended: Yes
Demma Bailey
Dec 03, 2021
The process was simple and efficient.
Christina was very kind and explained everything thoroughly.
Recommended: Yes
Rhoda Fox
Nov 11, 2021
Happy with this facility
We needed to move my son’s things into storage for a bit as he relocated to our area and this fit our requirements perfectly. Customer service was great, too!
Recommended: Yes
Glenn Cooper
Nov 05, 2021
More expense than initially advertised
The facility is clean and bright with a nice staff.Just be aware and my only complaint is the $52.00 5x5 foot storage bin is actually $68.00 a month. I didnt need or want insurance but was told its mandatory when I got my 1st bill. The insurance is $13.00 a month.
Now I will let you calculate the vast number of bins at Prime Storage and multiply that by $13.00 each. There is the goose that laid the golden egg.
Recommended: Yes
David W
Sep 03, 2021
Reasonably priced, clean facility. Highly recommend!
Rented 5x5 space for reasonable price. Easy to move in. Facility very clean. Security seems good with cameras throughout and individually coded gates. Access hours are excellent. Office management friendly and professional. Highly recommend!
Recommended: Yes
Anthony Thilmany
May 05, 2021
Clean and safe
Was recommended and helped people move in and out of there before..its always clean and never seen any bugs..staff Is very helpful
Recommended: Yes
片来
Apr 18, 2021
Great storage facility
Professionalism, clean, convenient storage facility
Recommended: Yes
Alejandro Sanchez
Apr 05, 2021
Excellent facility
Excellent facility I’m very pleased
Recommended: Yes
Stephanie Wesco
Mar 22, 2021
First time storage unit
Christina is awesome. There was an issue with my online registration and she corrected it quickly. She is knowledgeable about the facility and answered all of my questions. The unit was clean and the service is fast and friendly!
Recommended: Yes
Brittany
Mar 19, 2021
Great experience!!
Great service. Very clean unit.
Recommended: Yes
Gwen Pearson
Mar 17, 2021
Great!!!
In..Out...got connected super fast...started putting my things in storage the same day!!рџ‘Ќрџ‘Ќ
Recommended: Yes
Otis crabbe
Mar 02, 2021
Very impressed
Great service. Clean facilty, fair pricing
Recommended: Yes
Royce Emley
Apr 22, 2020
Best Experience in Renting a Storage Unit
I have rented many units in my lifetime, I am 79 years old.
. This was the very easiest, hassle-free, and helpful I have ever had.
I will highly recommend renting a unit at this location.
Jennifer the girl behind the counter was fantastic, she read my mind and suggested a slightly larger unit than I thought I was going to rent for about the same cost. I was there for only 15 minutes and I was on my way home
Recommended: Yes
Danielle
Oct 14, 2019
Great for value!!!
I moved here after taking my stuff out of a smaller more expensive storage unit. This one is much better!
Recommended: Yes
Donna
Aug 25, 2018
Easy rental process. Everything was exactly as represented.
Friendly staff & very clean property.
Recommended: Yes
Tina Grandon
Jul 06, 2018
Super efficient
I was moving from Nashville to Florida. They were in contact and answered all of my questions. The staff was very friendly and helpful and efficient. Everything went smoothly and quickly. 10/10 would recommend.
Recommended: Yes
Triscia
Aug 11, 2017
A great place to store!
5-star service! Would certainly recommend to friends.
Recommended: Yes
John
Jul 26, 2017
Storage Rental
Simple process...easy access...clean units...good service...
Recommended: Yes
