Storage King USA - 009 - Tallahassee, FL - Capital Circle SW

Just what we needed

The lady at the front desk was very kind and helpful. The storage unit was exactly what we requested. We rented a storage space without airconditioning. It was exactly what we needed to store some of our son’s stuff for a few weeks during the Summer. We will use them again in the future.

Recommended: Yes

Great customer service

They have a great staff that values customer service! This is my first time using a storage unit by myself and they made my experience such much easier than I expected.

Recommended: Yes

Man up front made the entire experience.

Great customer service. Storage a little muggy but with humidity, it looked viable for a dry storage option: units are temperature regulated.

Recommended: Yes

Met a few challenges!

I probably need to reserve my review for later..I moved into my unit on a Sunday..after the city was hit by a Tornado...so power was down..even accessing entry into the gate was difficult..called the number given to reach the Mgr. But of course it was consistently busy..long story short..I was able to get into the unit and move in..but I'll just end by saying it wasn't a typical move in..

Recommended: No

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Recommended: Yes

Easy convenient and economical!

I called to inquire about the storage unit and within an hour I was able to move my daughter’s dorm room items into the unit. Sam was friendly and provided great service. Thanks

Recommended: Yes

great manager

Whitney was extremely kind and helpful. We ran into a snag and it threw me for a loop, but she was very patient and helped me sort it out.

Recommended: Yes

Great customer service

Easy to reserve online-fast check in-friendly professional customer service

Recommended: Yes

Was quick and easy

The people there are awesome with great customer service. ЁЯША

Recommended: Yes

The Best

I have the best experience when I come to this storage unit and I would not want it no other way and no other storage place. You all do take care of your customers very well.

Recommended: Yes

Great place and price

Great place clean good price and location

Recommended: Yes

Kayla was so helpful!

Kayla made our experience easy and informative. She was so helpful even though she was juggling multiple other unruly customers. She was extremely professional

Recommended: Yes

Easy affordable and friendly staff

They had exactly what I needed is a size and all at a time when I needed one the most. Thank you, George King

Recommended: Yes

Well pleased, especially the location...

I'm having a problem getting into the gate, the code I was given doesn't work, other than that everything is going well...

Recommended: Yes

Rental process

It was an easy process Got my space and very friendly team The access to the storage facility was convenient Thank you Paula

Recommended: Yes

Rent here!

This facility has wonderful customer service and is exactly as advertised! Move-in couldn’t have been easier!

Recommended: Yes

Good unit, decent pricing, and great customer service

was good, decent pricing and very good customer service, also close to the colleges i’d you are a college student this would for sure be a place to consider

Recommended: Yes

Customer service was great!

Customer service was great.Keisha went over and beyond to make sure I got the storage space I needed.

Recommended: Yes

Great experience for a storage facility

Easy process and Everyone was more than willing to help. We even changed units at the last minute and it was not a problem.

Recommended: Yes

Access

Rented space.but no access given.some problem every time wait at the gate.some one to open same for closing the gate.

Recommended: Yes

Great

Nice place to rent from an has reasonable prices.

Recommended: Yes

Price

Quoted price was completely off than what was advertised and explained to me when I booked it over the phone.

Recommended: Yes

Close to school convenient location

Great did have issues with gate otherwise smooth transaction

Recommended: Yes

Fast and easy experience, good customer service

I have absolutely no complaints. Renting the unit was extremely easy, and the girl working the desk was pleasant and knowledgeable. I would definitely recommend this facility to anyone..

Recommended: Yes

HORRIBLE, DISGUSTING, Traumatic

IF I COULD GIVE LESS THAN ONE STAR I WOULD. This place is horrible. DO NOT RENT FROM THEM. We only needed the unit for 3 weeks and I could not believe that in that time there was so much damage. The “fine print” in the insurance supposedly does not cover anything so it was almost a total loss to all my belongings. The unit leaked and had COCKROACHES everywhere! It was so Disgusting. I had to throw out my mattress, bedding, clothes, shoes, everything I could not wipe down. I had a one of a kind, hand crafted, canvas piece of artwork that was water damaged. All the boxes were completely infested and even though I tried to salvage what I could in the parking lot, the stuff I moved into my new apartment was infested too. It took months to get rid of all the bugs and I can’t believe that the insurance for the unit didn’t cover ANYTHING so I had to try to clean what I could or I’d be left with nothing. I fought with this company for months before giving up, its clear they don’t care. It was so upsetting, I’m crying just reliving the experience.

Recommended: No

High price but will do for what you need

Pricing was a bit high but the storage unit is clean. The lock on the units seem to be rusted and are difficult to open and close. I had to be moved to another unit and it still had a similar problem but it got a little better. Overall I’d recommend for storing your things.

Recommended: Yes

This place is stellar.

I highly recommend this facility. It’s clean and safe.

Recommended: Yes

Easy access

Easy access high ground...........,..........................,...

Recommended: Yes

Best storage unit I've ever been to

Great staff and great service at a great price!

Recommended: Yes

yes good

first time using storage and very convenient

Recommended: Yes

Your average storage unit

Easy to reserve, but price is a bit steep. Unit doesn’t come with locks and mine has several wasps’ nests inside, but you can access the unit with your car. Customer service is also good.

Recommended: Yes

unloading

I was able to get all I needed in the space

Recommended: Yes

excellent customer service

Good location form campus. Clean

Recommended: Yes

Office staff is nice. Seems like a good storage place.

The place was pretty clean. A few cobwebs but not too bad. Check out the doors on the unit before you book. Some units have really small doors for a large space.

Recommended: Yes

Like it because it has monthly contracts, but expensive because of that.

A few mishaps after reserving the unit, wrong code then unit that was given to us was locked, so had to run back for another one, but all was resolved. Prorated rates should be applied, for half months, as it makes it difficult for college students.

Recommended: Yes

The best, very informative

Hands down the best service ever.

Recommended: Yes

Quick process

Very helpful staff. Quick move in process.

Recommended: Yes

Rent went up

I shopped around for the least expensive storage and then was required to pay an additional $10 a month for insurance. Earlier this year the rent and insurance increased separately and i now pay almost twice what i originally intended to pay. Everything else was fine.

Recommended: No

Decent

Overall a decent place, I would recommend.

Recommended: Yes

The people there were very polite. I'm big on customer service and this place gets a A from me.

Recommended: Yes

Storage King USA - Tallahassee - 942 Capital Circle SW 942 Capital Circle

Never felt uneasy going to my Unit. Ease of access could not have been better! The layout of levels insured NO PUDDING OR Water damage to the units! This really impressed me! The staff were really, very caring, helpful and did EVER PAPERWORK RIGHT THE FIRST TIME! EVER TIME, I never had to worry about a price change, with my Unit. I wish all my other "IN LIFE" DEALINGS with any public property intities were so carefree! THANK YOU STORAGE KING! Moving back from Gainesville to Tally in the next few weeks. I look forward to seeing Ya'll!

Recommended: Yes

楓灭敬

The process of reserving and paying for the unit is simple and quick. The lot is nice and easy to get to.

Recommended: Yes

good overall, efficient and priced well

Recommended: Yes

Nice storage unit for a nice price.

I found this storage unit to be just what I needed at a good price. It is easy to enter and leave the secure area.

Recommended: Yes

Great option for reserving a storage unit. Super easy and affordable.

The office staff was very friendly and very helpful. This place is clean and affordable and it was very easy to reserve a unit online and also with the use of a moving truck and you get so many miles free. Not bad at all.

Recommended: Yes

Reservation was easy and I love how they have a truck for free to use

Affordable and Friendly. I moved my stuff in without any problems. I live out of town now and I feel comfortable with leaving my stuff their in storage with their awesome security features.

Recommended: Yes

great customer service

I had issues with moving company being late. They worked with me to ensure I had access to finish the job that day. Paperwork was quick and easy.

Recommended: Yes

Great option for reserving a storage unit. Super easy and affordable.

The staff was very helpful and the pricing affordable. Overall my move in experience was pleasant and simple.

Recommended: Yes

comvient location and frendly staff

Easy to deal with and work with my request very easily. Friendly, knowledegable, courtions staff who made the process quick.

Recommended: Yes

Spare gave me a great rate.

The Storage King is Awesome! Very clean and great customer service.

Recommended: Yes

Recommended: Yes

Recommended: Yes

Great for college students

In and out easy as can be. Best offers, low prices, great service!

Recommended: Yes

The customer service was great, when I walked into the office I was immediately helped by one of the ladies there. They had me signed and in my new unit within 10 minutes, it was a breeze. The security is very good as well, there isn't a gate which was an issue at first but they have plenty of cameras, so I have no worries about my belongings.

Recommended: Yes

The lady who attended us could have been nicer and more welcoming. There was an open pack of cigarettes on the counter and the office smelled of smoke. The storage unit itself was a bit dirty as well. Also, the price was a bit high.

Recommended: Yes

Fast, easy, to the point. No hidden fees no trouble. Affordable and reasonable for college students

Recommended: Yes

Great staff and great facility

The staff at Storage King were super friendly and extremely nice. The facility was very quiet and also very clean. I had an outside storage unit and I often went to my unit at night and I always felt safe when I wad there even at night. Storage King is a great place and I woulf recommend them to anybody.

Recommended: Yes

great prices, only negative is that they rarely answer their phone.

Great prices and they offer a truck to help you move, free of charge.

Recommended: Yes

Great

It is a nice clean facility with great customer service

Recommended: Yes

It was cheap, came with a free truck, and easy paper work!!!

Im so glad I chose storage king! It was cheap, it came with a free truck, the paper work was fast and I got a 25$ amazon rebate for using sparefoot to book it! Great deal! I recommend them to everyone one!!!

Recommended: Yes

It was just what I needed. Thanks

Recommended: Yes

Very close

The place was very clean and it was easy to get my reservation set up. The price is awesome as well although it is far but I worth it.

Recommended: Yes

Great Service!

This facility had great service!

Recommended: Yes

Very Good Experience

very good experience I would definitely go back again excellent customer service.

Recommended: Yes

It was good service, nice and quick process.

It was overall a good experience, the front desk was nice. The storage was rather clean and not difficult at all to find. The road is a bit tricky you can get lost though. But it was a rather fast process they also offer a free truck to help carry your luggage over to the storage place if you request it.

Recommended: Yes

Process was extremely easy!

The staff upon arrival was courteous and quite hilarious. Prices were excellent and the unit was clean. What more can be asked for!?

Recommended: Yes

Paperwork was fast and the staff was friendly

Recommended: Yes

It was great!

Recommended: Yes

So far, the experience has been good.

I did not have time to do serious research on other storage facilities. Therefore, so far I am giving the facility a thumbs up. The pricing could be better but my moving situation forced me to be okay with it. I would give a perfect score on a facility with the same or cheaper pricing but with extreme security measures, air-conditioning, free insurance coverage or cheaper that covers bugs and rodents as well.

Recommended: Yes

Recommended: Yes

Customer service was awesome very friendly they assisted us everyway possible they were the best I would surely recommend this storage to everybody that's looking for a storage keep up the good work.#Awesome Place

Recommended: Yes

Everyone was very helpful. Very satisfied with unit & service. We have already recommended you all to some friends that are moving. Thanks for your help.

Recommended: Yes

Recommended: Yes

GREAT!!

Recommended: Yes

It was a quick move in. My unit was clear of debri and a light was provided in unit for night moving, so it was actually 24 hour access. Good job!

Recommended: Yes

somewhat far from FSU

Recommended: Yes

My experience was overall awesome the staff were very nice and the storage units are like none other

Recommended: Yes

I got treated like boo boo

Recommended: No

the unit I moved into was damaged - it looks like a fairly rundown facility.

Recommended: Yes

Recommended: Yes

Recommended: Yes

潇摯

Recommended: Yes

Recommended: Yes

Excellent service

Recommended: Yes

Recommended: Yes

Easy to book. Student discount included is nice. I think the passcode to unlock the door to the climate control room is too easy. I also paid for climate control to avoid roaches and I saw a roach on the wall next to my space. There is no ceiling to each individual space. I am worried my belongings will be roach infested when I pick them up.

Recommended: Yes

CHECKING IN WAS SIMPLE AND PAINLESS

STAFF WAS VERY NICE, ANSWERED ALL QUESTIONS THAT WERE ASKED. WHILE WAITING FOR THE PAPERWORK TO BE DONE WE WERE CHATTING, LAUGHING ETC ABOUT LIFE.

Recommended: Yes

Excellent service . . . Woman that took care of us was amazing. Made the process very simple and stress free.

Recommended: Yes

Long story short....could not have been better service !!!

All I can say Is thanks so much to the lady that helped us...

Recommended: Yes

Great value, friendly and efficient customer service

Recommended: Yes

Good rates...Good semmer deal...just what I needed

Staff was very polite and we had good time talking about Tallahassee life in general

Recommended: Yes

Recommended: Yes

Great value, awesome cutomer service

This facility has the best value in town! The staff was very helpful and friendly. We completed the rental paperwork in less than ten minutes. I would recommended going to storage king first when looking for storage space.

Recommended: Yes

Recommended: Yes

Affordable and GREAT Customer Service

The price for the entire summer of storeage is very afforable. Had I gone with the options given by the school I would have paid twice as much. Customer service was amazing. The entire process after arriving only took about 5 mins. This was the easiest process ever!

Recommended: Yes

Recommended: Yes

Great service from Nancy

I had reserved the unit about a month before which was very convenient. Because of road construction and it being the first time I had gone to the storage facility I went in on the back side of the facility. It was 5PM and the day I was scheduled to move in and it appeared that the facilities office was already closed. When I got back to my hotel I called to leave a message and Nancy answered the phone. It was 5 minutes before their actual closing time of 6PM for the office. She cheerfully said go ahead and come back we will wait for you. I didn't arrive until around 6:15PM and they were glad to see me and helpful even though they had had to wait on me. The 24 hour access unit that we moved into was sparkling clean and just right to hold my students dorm room items tip the fall!

Recommended: Yes

Affordable and quick, but flawed

What I liked most about this storage facility was the price. It was well within budget, with a special one month half off deal, and a $20 rebate from the company that I used to find them. However, it was advertised everywhere online that the specific StorageKing site I wanted to use had a free truck service, but they did not. They had Penske trucks on site that one could pay to rent for three hours, but that would also take away the half off of one month's rent deal. I decided not to rent a truck at all because of this. Thankfully, the apartment I was moving stuff from was very close by, or else I would be really upset with the few extra trips we had to take in my car to move my things. Aside from that, the paperwork was super quick and it was really easy to move my stuff in. Plus, I was surprised by how large a 5x10 unit really is.

Recommended: Yes

Associates very helpful when filling out paperwork and renting truck, not was clean and of good size, I would recommend this facility to others

Recommended: Yes

The facility was nice and the people are very friendly

Recommended: Yes

The manager of the facility shook my hand took me on a tour and explained all of the fees and monthly cost. Then she asked me where I heard about Storage King. I gave her the name of the website and she gave me an unexpected discount. The customer service was excellent and very informative. I've already recommend that particular facility to four people.

Recommended: Yes

Easy move-in

I called 2 days before I wanted to move-in and it was no problem. The office staff was very friendly and helpful, especially since I had never used storage before.

Recommended: Yes