German Ortiz
Dec 09, 2023
Very clean place
The only thing it needs is more loading carts, every time I go there, there aren’t any and is hard to carry heavy boxes from my car to the storage unit, please look into that asap!
Recommended: Yes
Denise Dotsob
Mar 12, 2021
online
Everything was simple and wonderful.
Recommended: Yes
Kartik Reddy
Jun 23, 2020
Great experience
Great support from the representative who helped me at the facility!!
Recommended: Yes
erin
May 03, 2020
Good deal
Good deal for unit size, though extra insurance fees add up. Mostly clean, some units looked better than others, make sure to check out your options before selecting one.
Recommended: Yes
William
Apr 27, 2020
Just what I needed
Very clean and also has good security. They do offer locked as well if you need them
Recommended: Yes
William
Apr 27, 2020
Just what I needed
Very clean and also has good security. They do offer locked as well if you need them
Recommended: Yes
Motai
Jan 25, 2020
quite a helpful employee team set here...
quite a helpful employee team set here that seemed to pull together and even POOL resources.
Recommended: Yes
Linda Kaspari
Apr 01, 2019
Excellent customer service!
Excellent customer service!
Recommended: Yes
Josephine Jones
Feb 12, 2019
The area was very clean
The area was very clean. It was easy access to my storage. The young man that represented the storage was awesome. Very kind very sweet and respectful and knowledgeable. Very good prices.
Recommended: Yes
Fishytim
Jan 08, 2019
Poor Gate Maintenance.
Checking into my storage unit and doing all the paperwork was great. What I didn't like to see is that the Gates are in pretty bad shape. One gate motor was damaged due to a storm at least two months ago and there are "Still" problems with it. As I was checking in, customers kept asking the Attendant if the gate was down "Again". Put yourself in their situation with a car load of stuff, pulling in and only then realizing the gate doesn't work. (No Signs) Now they have to back up "Into" Oncoming traffic and run down the Highway to make a U-turn to try the Other Gate. The Other gate is damaged due to someone running into it. It works for now but.... ? I do hope you will attempt to put better workmanship and money into a more confident gate operation.
Recommended: Yes
Susan
Dec 22, 2018
I have used Public Storage for over 20...
I have used Public Storage for over 20 years. Always excellent service, convenience, and security. Highly recommend!
Recommended: Yes
Ana Garcia
Nov 12, 2018
Staff are pleasant
Staff are pleasant. the only thing storages could better cleaning in them.
Recommended: Yes
Simone Lowery
Sep 05, 2018
Outstanding customer service!!!!
Outstanding customer service!!!!
Recommended: Yes
Miriah Vaughn
Jul 30, 2018
Easy move in
Easy move in. Nice Customer service
Recommended: Yes
Andrea Polakowski
Apr 25, 2018
I have used Public Storage many times...
I have used Public Storage many times in my moves in recent years, all good experiences in all locations. They provide safe, secure storage for your valuables. I would highly recommend using Public Storage.
Recommended: Yes
Daniella Martinez
Oct 06, 2017
Excellent Customer Service. The property is always clean and the staff is very friendly and organize. James the manager always is knowledgeable with any and all questions you have regarding the facility. Highly recommended.
Recommended: Yes
Tmobile Express
Aug 29, 2017
Great place. JAMES is the best. He needs a raise!
Recommended: Yes
Nancy Sternitzky
Jul 19, 2017
Delilah was terrific. Even when we showed up hours early for our appointment, she greeted us, escorted, and handled the contract with efficiency and professionalism. The location and facilities are easy to find, clean and convenient.
Recommended: Yes
Ashley Webster
Jul 14, 2017
James was awesome! He would check on my car every time I called. Made me feel secure about leaving my car, for over a year. He needs a promotion!!!
Recommended: Yes
Nancy
Jul 13, 2017
We were able to get the right size unit ...
We were able to get the right size unit for the promotional price just like we had hoped. We were early for our reservation appointment and the manager on property was accommodating and very professional.
Recommended: Yes
Victoria Smith
May 28, 2017
James is a great asset to your company! He is great with customers and very efficient and helpful in taking care of any guest issues. More companies should have employees like him! Thank you James!
Recommended: Yes
Danny Jones
May 25, 2017
Agent was very helpful and friendly
Agent was very helpful and friendly
Recommended: Yes
Iris Saez
Mar 14, 2017
Awesome
Wonderful service easy access great availability.
Recommended: Yes
Kevin Canton
Jan 05, 2017
Great customer service
The staff is very informative and friendly. The confines and unit are up to par and everything was clean.
Recommended: Yes
Tracey Caldwell
Aug 23, 2016
It was fast and simple with great customer service
Amazing, Simplistic , Quick , Great Service and within your Budget.
Recommended: Yes
Leonor Troy
Jan 23, 2016
Great customer service.
James was very pleasant, professional and helpful. He explained everything in detail and in a simple easy to understand manner. The storage unit has easy access and is secure. I felt comfortable leaving my furniture and property there.
Recommended: Yes
牡捨敬
Jan 14, 2016
positive response
Really like using Public Storage. It is safe and secure with ample lighting. The employees are very helpful!!
Recommended: Yes
Ray Orozco
Dec 08, 2015
Great customer service.
The price is to high but James did an awesome job.
Recommended: Yes
Lyle Watson
Sep 04, 2015
Outside Truck storage
Public Storage on Dale Mabry in Lutz, FL is well run and have friendly, pleasant people to do business with. The lock and gate works well and no problems with access. The paperwork was a bit much and the time it took was frustrating as I was in a bit of a hurry. My truck parking location is under a tree that is dropping some sort of seed pod, nut or fruit on it making a small mess. The price is right and no other comments.
Recommended: Yes
Dina Tamborello
Dec 16, 2014
Great staff, great location
I've had a storage here for almost 10 years. Bob is a great property manager. He is very helpful and personable. The property, including the bathrooms, is always clean and well lit.
Recommended: Yes
