Erica
Jul 14, 2024
Best Storage Experience
Everything is done online. It is user friendly. When I went to the office after the online application, it took about 15min for the paperwork to complete. The storage is clean and secure. I love it.
Recommended: Yes
Alex Yost
Feb 20, 2022
Cart access
There are only carts in the office and not near the location where the cisters need them
Recommended: Yes
Justin
Jul 13, 2020
Great Experience
The storage facility offered exactly what I was looking for and for a great price. Staff was friendly and welcoming
Recommended: Yes
Travis Baker
Apr 21, 2020
The whole process was seamless
The whole process was seamless, professional, and the facilities are clean and comfortable.
Recommended: Yes
Andrew Morey
Nov 27, 2019
Great friendly staff Bianca only...
Great friendly staff Bianca only concern is the temp of humidity gets high that's about it
Recommended: Yes
Cheri Donohue
Jun 18, 2019
Service with a smile
Being a first time customer I didn't know what to expect but the customer service agent made it simple to accomplish.
Recommended: Yes
Brittany Harber
Feb 12, 2019
Ariana was amazing
Ariana was very prompt, friendly and efficient. Within minutes of my reservation she called me to go over the next steps of storage. It was definitely a personalized experience and if I ever have to rent again I'll choose public storage. Only thing I wish I was advised is that they require you to have a disc lock and they sell for 25. Save yourself time and money and buy at Walmart or lowes for less than half the price.
Recommended: Yes
Barbara
Feb 12, 2019
Feeling Mislead
They only have 2 moving carts available to help assist you, they used to have 3. The last 2 times I went to bring some furniture to place in storage the experience was unacceptable and I felt mislead by the associates who signed me up. Feb 3rd: I couldn't find one, went to the office in which I was initially told there should be one. There weren't any and was told by the associate I would just have to go find one and ask who is using it if I could use it after them ! I checked all storage isles of both buildings and couldn't find one. I am not a professional mover so I rely on those carts and ended up carrying individual items on numerous trips up the elevator to my storage unit. I couldn't complete the move because some items were to heavy to hold and carry that far that long. I was not happy but ... hoping for a better experience next time. Feb 10: I see 2 carts in office but it was locked. I was told by a handyman or some guy hanging out that the associate was showing units to some people. I ended up finding them but had to wait for them to view all possible units that could meet their needs. I waited and waited. Then was told I had to leave my car keys as insurance so the cart doesn't get stolen !!!! I had to get my unit lock key off my key ring and leave my car unlocked while I went up and down to my unit. I am really disappointed and if the next time there is a problem ... Public Storage is not the right place for me.
Recommended: No
George Porch Jr
Aug 06, 2018
The Manager was amazing took care of...
The Manager was amazing took care of all my needs
Recommended: Yes
Maureen Jones
Sep 29, 2017
Though Angela was tied up with several customers and no assistance, her courtesy call to me prior to prepared me for the slight delay. She was very helpful and made my transaction process smooth and as fast as she could. I even suggested the company to not only get her some help but maybe even a golf cart to help her show the units quicker.
Recommended: Yes
Issa DENBEN
Sep 28, 2017
This location gained a customer who will definitely be back if ever in need of storage again. Because of Angela today, it felt like family helping family instead of cold business transaction. I really appreciate her warm positive energy.
Not only organized but prepared for my arrival she eased my headache of moving
Recommended: Yes
Amy Cordero
Sep 21, 2017
Angela was awesome!
Angela was awesome!! We are very satisfied with the service and her professionalism.
Recommended: Yes
Ryan McGowan
Aug 30, 2017
Great facility, Angela is extremely helpful. Used this storage location for short term storage to keep our college students belongings and it worked out very well. We would definitely use them again!
Recommended: Yes
Jennilee Black
Aug 23, 2017
I worked with Angela, the manager. She is very friendly and tries to find you the best storage unit for your needs. Only thing I noticed is she is by herself at the front desk so it's hard to manage when multiple people come into the office. She does a good job finishing with the first customer before starting with the next task. Overall good experience.
Recommended: Yes
Carolyn Dunnigan
Jul 05, 2017
I have had nothing but positive interaction and experience with this storage facility. I also have had the pleasure meeting and talking with Angela. Angela is an excellent asset to this company and storage facility. I come to my storage very frequently and only see Angela. The facility is always clean. Angela also greets anyone with a smile and if there is ever a question, she will provide an answer. Angela is very courteous, professional and makes the process much easier.
Recommended: Yes
Alfredo Acosta
Jul 03, 2017
Good customer service and very clean ...
Good customer service and very clean place. Thank yoh
Recommended: Yes
Marilyn Moore
Feb 15, 2017
Best Experience Shopping for Storage Unit
First stop was Public Storage in South Tampa. The manager was very helpful but did not have a unit size I needed. She referred me to another one and Angela immediately went to work to make sure she met my needs. Both ladies an asset to this company. Unit is clean and easy access. Makes a stressful move so much better. Thanks!
Recommended: Yes
ptc
Sep 20, 2016
Good service
Angela was friendly and helpful. No nonsense.
Recommended: Yes
Carlos J Roque
Jun 21, 2016
Good all team.. star 5..
All good team for 5 star..
Recommended: Yes
Olivia Allen
Feb 09, 2016
Public storage- a good place to store, but expensive
I only needed storage for a week and it cost me over $100- that's with a special rate, too. They force you to get insurance even if you refuse it and make you purchase one of their locks. I tried to get the lock at Walmart but surprise surprise- they didn't sell them there. Out of all the locks they do sell, I found it odd that they don't carry the one Public Storage uses. Public Storage probably does this one purpose so they can charge you $20 for a lock that should be $5-6.
Recommended: Yes
