Public Storage - Tarpon Springs - 38800 US Highway 19 North

Easy move in

Employees made the move in very easy

Recommended: Yes

Friendly and helpful

Robert was friendly and assisted me both on the phone and in person when I arrived. Facility is clean.

Recommended: Yes

Robert made the difference

Robert was very easy to work with and made the rental process smooth and easy.

Recommended: Yes

Clean and easy

Great location! Wonderful staff ЁЯША

Recommended: Yes

The staff, the facility and the value of the rental units are outstanding.

Pat and Robert did everything they could to make the move in process go easily and efficiently.

Recommended: Yes

Love it

Great customer service and clean facility. Got a great deal.

Recommended: Yes

Not maintained

There were only 2 10x15' units and one had a broken door and the other has holes in the wall that couldn't be fixed until Tuesday even though they knew I was moving in on Saturday. I can touch the other units stuff. The top of the drywall looks like someone has climbed through before. When we looked at a 10x10 the lady was so rude. I'm nervous leaving my stuff there and will move as soon as possible.

Recommended: No

Attentive

Attentive, caring employees. Good prices. Clean areas.

Recommended: Yes

Awesome

This place has great customer service workers and provide great information about their storages.

Recommended: Yes

The site manager

The site manager, Samantha, was very knowledgeable and helpful.

Recommended: Yes

Easy to get in

It was very easy to get signed up and in my new storage space. The lady’s at the front office made it easy and seamless.

Recommended: Yes

The best management in self storage !

The best management in self storage !

Recommended: Yes

Great Service.

Initial setup is easy. Staff is friendly and available for assistance.

Recommended: Yes

I can say nothing but excellent for the...

I can say nothing but excellent for the staff and service provided by your facility. I feel that they genuinely care about my needs and have been more than accommodating I needed a 2nd unit and had no trouble acquiring it Great job!!

Recommended: Yes

Reservation process was quick and easy

Reservation process was quick and easy. Checking in at the location was equally painless. Good experience with both.

Recommended: Yes

Love and recommend Public Storage

I reserved my unit late at night and to my surprise I got a call in the morning asking if I had a questions. Reservation was super easy to make and I love that your able to see the different size unit online so I was pretty sure which one I needed the next day.

Recommended: Yes

Works well for our needs

Works well for our needs. Staff are great.

Recommended: Yes

Definitely recommending !

The sales agent was very thorough and courteous. She explained everything clearly to me. I feel very confident in storing items here.

Recommended: Yes

We were greeted warmly and the manager...

We were greeted warmly and the manager took time to show us different size storage units. We were unaware of the different sizes so her assistance was greatly appreciated. We would recommend Public storage to family and friends.

Recommended: Yes

I had originally reserved a storage...

I had originally reserved a storage unit at another place For a Sunday afternoon, I was in the middle of moving and lost track of time, so When I did arrive at that particular place at 4pm, They had already closed at 3. Their hours were 12-3 on a Sunday. So in a panic state I rushed over to Public Storage which was open til 5:30, and they got me and my filled up truck, right in!! Super fast and easy!! The girl at the front knew exactly what to do!! Thanks Public Storage!!

Recommended: Yes

We got late to sign our paperwork and Samantha was still very pleasant. Would definitely recommend to others!

Recommended: Yes

A good secure storage facility, but if you book a unit on the internet beware of bait and switch pricing

Recommended: Yes

Very pleasant experience.

Very pleasant experience.

Recommended: Yes

Samantha (Sam) is awesome. We are new to the area and she was a wonderful help in getting us the proper storage for our contents. I recommend this facility!

Recommended: Yes

Very Happy

I am very happy with the property and management of this property

Recommended: Yes

This is the fourth or fifth time me and ...

This is the fourth or fifth time me and my family have used this facility, and it has always been top notch. Keep up the good work. Regards, Mark

Recommended: Yes

I have rented units at multiple times for over 20 years Today I rented a unit with help from Samantha She was quick and efficient and got me the exact size and location I wanted Thanks Sam

Recommended: Yes

very satisfied

very satisfied

Recommended: Yes

Folks at this location were very helpful - had called other locations and they were not willing to check door height (which we needed to know), or other details we needed. Ladies here were helpful and then extremely kind to my husband when he came to get it set up. Easy to access and unit worked for us.

Recommended: Yes

Excellent customer service and follow ...

Excellent customer service and follow up. Samantha is a gem.

Recommended: Yes

Help during a sad period.

I have never rented a storage unit before and this was not because I wanted to do it. My mother passed away and I needed to take care of her personal belongings. I live in another state, so I knew I would need to place some of her things in storage. I went online and found the closest Public Storage. I made a reservation online and the next day I received a personal telephone call. I wasn't sure of what size I needed, but it was no problem. The morning I went I met Rudy and he was wonderful, he talked to me about everything and I told him what I was bringing and he was so compassionate and caring telling me his experience when he lost his mother. Rudy made this so easy for me and him taking the time to make me feel special was appreciated.

Recommended: Yes

Courteous Service and Efficient.

I appreciate being able to store a few things during my home remodel project. It will help me keep my sanity while things are strewn about the place. Thanks

Recommended: Yes

Excellent info and service!

Excellent service, pleasant, informative and took the time to show me all 3 sizes of units I thought I might be interested in. Time efficient so the whole process was quick (which is what I needed)!

Recommended: Yes

Good Place to Store...

No problems, easy access, Rudy is great.

Recommended: Yes

Public Storage

Very friendly, knowledgeable, courteous staff. Hours are convenient for me, storage unit was clean and secure.

Recommended: Yes

Fees add up

Rudy was excellent and very honest. But Public Storage has a lot of hidden fees. I though l was going to have to spend $25 and it was actually $60 for move in. Also said $14/mo and my total cost is $25/mo so don't let them trick you. But you get a good clean secure storage for the price. Just wish they'd of been up front and honest about pricing.

Recommended: Yes

Requesting after 9PM gate access

at times upon returning from a car show out of the area I would really like to be able to gain gate access after 9pm and no I cant give specific dates as to when and where I will be attending such shows , I would appreciate if someone could help with this situation , Local office people at my location told me to ask a day in advance and that maybe a superior will grant me gate access after hours , I am currently looking into relocating to another form of vehicle storage so I dont have to deal with this lockout situation , especially when I choose not to leave my vehicle at my condo and classic car insurance companies denied me insurance as Public Storage garage will not be where the car is garaged every day -

Recommended: Yes

Good and inexpensive...

Much cheaper than a major competitor, still safe and clean.

Recommended: Yes

convenient

I like the access hours and the security of the gate. Easy in and easy out, yet secure.

Recommended: Yes