Jacqueline Sterling
Nov 01, 2023
Great storage facility
It was a pleasure to walk into this establishment. I was greeted warmly the customs service rep was engaging, polite and professional. The facility was clean and inviting. I would recommend this to everyone who has storage needs.
Recommended: Yes
Gidget
May 29, 2023
Decent pricing
Bummed that nearest elevator is down but, at least there are 2. It's a good value. Great service very kind and helpful.
Recommended: Yes
scott sprague
Nov 30, 2022
really helpfull clean ready to move in bays thank you very much
really happy with the service thank you very much
Recommended: Yes
I Miller
Oct 30, 2019
Changing to this facility was my best mive
Moved in on Oct 26, 2019. The facility was excellent. The staff was friendly and professional. I’m glad we chose to leave our previous storage facility and I’ve here.
Recommended: Yes
Isaac Foote
May 04, 2019
Good customer service.
Customer service is great when you need to speak with them. The gate has been broke twice since being there. The carts are limited and need to search around for them as there are only 2 at the location.
Recommended: Yes
Tatiana
Nov 13, 2018
Clean facility and a customer friendly environment
The on site manager, Glen, was extremely friendly and helpful. The process was quick and painless!
Recommended: Yes
Tracy
Nov 01, 2018
Very clean, secure facility
I was impressed with the overall cleanliness as well as the security of the facility. Glenn, the manager who handled my move in was pleasant and very professional.
Recommended: Yes
Melissa
Jan 01, 2018
Everything was fine!
Everything was fine! I am glad I rented this unit!
Recommended: Yes
Lenin J
Sep 16, 2017
Great
I like the Location very clean and safe.
Recommended: Yes
David
Feb 15, 2017
Pricing could be better
Felt that the prices were too high
Recommended: No
Sandra
Oct 16, 2016
Nice
Nice customer service
Easy asscess
Recommended: Yes
Sandra
Oct 16, 2016
Nice
Nice customer service
Easy asscess
Recommended: Yes
Sandra
Oct 16, 2016
Nice
Nice customer service
Easy asscess
Recommended: Yes
Randy
Sep 30, 2016
Very accommodating
Very clean great customer service associates
Recommended: Yes
Angela
Mar 31, 2016
I am happy with the overall experience. It wasa a quick move-in.
The only thing my fiancé and I were not happy about was how when we came back to move in, there were a lot of people and only 2 carts that werecurrently being used. We have a 6 month old son that we had to take with us to drop off our things and had to wait for a cart and a place to park. Other than that, everything else seems fine this far.
Recommended: Yes
Kimberly Grove
Mar 02, 2016
Awesome all around
Highly reccoment your facility
Recommended: Yes
Rocio
Jan 07, 2016
Nice, clean and great customer service
After being in other storage places, this is the cleanest and nicest place in the area.
Recommended: Yes
Gil
Oct 14, 2015
Easy move.
Great team over on Belvedere. Very courteous and professional. The truck for $10 is a bonus if you stay within 4 hours. I recommend having at least 2 people helping you move items in, otherwise there's an up charge. I made it just in time.
Recommended: Yes
Rod
Jul 12, 2015
Friendly and safe
Easy to find, friendly management,
Recommended: Yes
Ivan
Apr 30, 2015
Recommended: Yes
T Ross
Dec 23, 2014
Excellent
Customer service was the best and I don't say that very often.
Recommended: Yes
Genna
Apr 04, 2014
Recommended: Yes
Judith
Feb 19, 2014
Quick, professional, informed and friendly.
They answered many questions before I asked.
Recommended: Yes
Michelle
Jan 09, 2014
This was a very easy movie in - I chose this location due to the customer service on the phone with both David & Jeanine. They were very helpful & friendly.
Recommended: Yes
Jennifer
Jan 09, 2014
Recommended: Yes
Mayer
Dec 10, 2013
Dave was very friendly and also professional at the same time
Recommended: Yes
Ronald
Sep 27, 2013
Great
Recommended: Yes
Ronald
Sep 06, 2013
Recommended: Yes
Robert Miller
Aug 09, 2013
Good people; great service and prices
I walked in to hear Jose on the phone with a customer, who was obviously displeased that she had to pay for her unit that she rented. She became (through Jose's phone) very loud and disrespectful to Jose. He calmly tried to explain to the customer a fact that was clearly outlined in the agreement (nothing bad). But she continued to flip out on Jose for at least 10 minutes, only to be dealt with way more courtesy and respect than I would ever have been able to muster up. Point of this matter: The service here is absolutely outstanding and respectful.
The facility was very clean, air conditioned. I was even shown my unit before to make sure it was to my liking.. (the first of which was simply turned width-wise, and I didn't care for it too much). So I was offered another with no delay or lack of patience, and the next unit was perfect.
They offer carts for moving items around and the elevators are huge. The aisles are plenty wide, even for large furniture items or appliances.
Just want to thank Jose for showing how professional and courteous they are even amidst overly disgruntled customers that don't understand how a 'by month' lease agreement works.
Would definitely recommend to friends and family. Thanks guys!
Recommended: Yes
片来
Jul 18, 2013
Good storage unit, comfortably climate controlled and relatively clean facility.
Recommended: Yes
Edward
Jul 17, 2013
Nice experience, Well organized
Had a good experience, 'Thought I would receive an additional free month since I recommended my son he also took a unit
Recommended: Yes
Joe
Jul 10, 2013
Very easy to work with
The best price I could find in greater WPB for air conditioned storage. In fact it was about $100 less per month here than Juno Beach for a 8x10. The facility was just as nice. This is the first time I have used a storage facility and this far I am happy with it.
Recommended: Yes
Denise
Jun 24, 2013
Excellent value, exceptionally good customer service
Oh come on, Patricia, it's a storage unit, not a kitchen floor to eat off of! My unit was swept and clean, although there is always some small debris in the corners of most of these types of units.
Anyway it's a *cubicle* not a motel room, and I found mine to be very clean & in good order.
Prior to settling on United Storage, I had conducted research on many facilities & their prices in WPB and RPB near the junction of Okeechobee & RPB Blvd. I needed a first free month quickly and at a good price as we were moving very soon.
I telephoned and left a message and first a customer agent named Harold and then the manager José both telephoned within a couple of hours. Both were very courteous and welcoming, and José personally took over to assist and to give me the best price for a 5x10 unit out of all the many competitors.
Moreover as it was nearly closing time when I arrived, José and Harold both also stayed late to finish the paperwork (quickly) and take me to view the unit and explain gate and shut-down procedures.
So I am well pleased with United Storage, and thanks go to José and staff for excellent management of a good facility.
By the way *no*, I haven't been paid to say all this, and moreover the 5x10 unit is larger than any I've known in other facilities, and with easy ground-floor access. :-)
Recommended: Yes
Patricia
Apr 30, 2013
Our storage locker floor was very dirty. It was partially covered in a fine clay powder.
Recommended: Yes