Hani
Aug 25, 2024
Hats to Celina
Great job Celina , she showed me the options and helped me decide
Recommended: Yes
Faith King
Feb 19, 2023
We absolutely loved Susan
She was very professional, courteous and knowledgeable. Very efficient service. We definitely will recommend to our friends. Nice clean environment.
Recommended: Yes
Quinny Wilson
Nov 04, 2022
Customer service
I would recommend this place customer service is Awesome
Recommended: Yes
Michelle
Sep 03, 2021
Suzan was very helpful and knowledgable.
The prices are decent and there are many options to choose from, depending on the size and location of the units. The customer service from Suzan was great.
Recommended: Yes
Jakitta Strachan
Mar 24, 2021
Will use again if need be
Overall it’s a nice facility, the images online had me confused. End up getting a small unit because of that but no other problems
Recommended: Yes
Katrina
Feb 24, 2020
So far so good, pretty convenient for the price
Wasn't aware of the administration fee & monthly insurance fee until check in, but still reasonable. So far so good, pretty convenient for the price.
Recommended: Yes
Annie Anders
Sep 05, 2019
Meeting the client half way with resolutions
After speaking with the representative I changed my stars to a 5. I was very happy that the phone call was warm and friendly and all of my questions were answered. This led me to believe that my concerns were not really things that could not be fixed.
Recommended: Yes
Sonia Gonzalez
Jun 04, 2019
For me is very good.
For me is very good.
Recommended: Yes
Haroldine Bethel
May 21, 2019
Found the staff very helpful and ready...
Found the staff very helpful and ready to give their opinion if they thought you were going above your head
Recommended: Yes
Esther Smith
Nov 13, 2018
Not what you expect!
I wanted climate control for for storage. The storage is very warm, I was told i will need moisture absorb for my things. The one dollar for first month should not be advertise because I had to pay over sixty dollars for the first month. Customer Service was great...
Recommended: Yes
Michael Schiavone
Oct 25, 2018
Very nice place
Very nice place. Veryclean. Staff very nice an very helpful. Michael schiavone
Recommended: Yes
Michael Ling
Mar 30, 2018
Great people
Great people
Recommended: Yes
Ladelphia Johnson
Nov 20, 2017
My rating
Awesome storage thank u. Awesome weekend staff????????????????????
Recommended: Yes
Matt Ball
Oct 02, 2017
Chasity was great. In and out, professional, no issues. Very helpful, and I would gladly recommend to a friend.
Recommended: Yes
angela lockett
Sep 25, 2017
Dispute there computers being down after Hurricane Irma, Stacey and Susan were great at multi-tasking. They were managing multiple calls and loads of customers entering the building with no appointments set. They were troopers while keeping their personalities and smiles gleaming at the same time. Today was a pleasing experience.
Recommended: Yes
James Rodgers
Sep 23, 2017
I usually don't bother to waste my time on these online reviews but after reading a few of the recent ones, I felt that this needed to be said. I visited this location not too long ago and my experience is part of the reason why I am writing this. I was so unbelievably relieved when I left because of the fact that the staff was extremely helpful and patient. I never expected a process like this to be made that simple. With that being said, I personally believe that that simplicity was due to one employee in particular, Suzan. I am absolutely appalled by the two most recent reviews concerning her because I kid you not, she was nothing but polite and helpful with me. Myself like many other customers writing these were more than satisfied with her. I understand that not every encounter will be the same but I had to say something about these couple reviews because I was grateful for her help. It sounds like it was just a simple misunderstanding or a customer overreacting because workers like Suzan don't make mistakes like that. I would definitely recommend her to anyone visiting this location regardless of what you read on a website! Go meet her for yourself!
Recommended: Yes
Matthew Curley
Oct 11, 2016
You get what you pay for
Our storage unit isn't cheap, but it's the best storage unit I've ever had. It's cool, clean, great security, easy access, and plenty of space.
Recommended: Yes
Wayne Boone
Aug 09, 2016
this is the second opinion poll and we store our stuff in 3 days.
before or after the move in?
Recommended: Yes
Jacqueline Lawrence
Aug 02, 2016
limited access
Everything is good with the company except the time that we are allowed to access and store items but some of us have work schedule that is not conducive with the time.
Recommended: Yes
Satisfied customers
Mar 30, 2016
got the job done.
24-hour access would be a lot more convenient.
Recommended: Yes
Jobe Duversone
Jun 02, 2015
convience you can trust
Very good storage company with new indoor units, climate controlled and very convenient hours.
Recommended: Yes
Scott Borgmeyer
Jun 03, 2014
Kimane is the best!
I would definitely recommend this facility. The staff (Kim) is friendly, knowledgable and very helpful. The facity is very clean and secure.
Recommended: Yes
Ben Cassese
Jun 03, 2014
Insurance charges are outrageously HIGH!
Clean facility, nice staff, but some of the EXTRA charges offsets the nice price.
Recommended: Yes
