Public Storage - West Palm Beach - 1859 N Jog Rd

Best

I would recommend this place to anyone, very clean and easy access using the elevator

Recommended: Yes

Great service

Moving into my new storage was so fast and convenient

Recommended: Yes

Very professional staff

Mia was great! Professional and helpful

Recommended: Yes

Very helpful and easy

Enjoyed the simple process and application they use.

Recommended: Yes

Very friendly and helpful

Very friendly and helpful. Would recommend this facility to friends and family.

Recommended: Yes

how my experience with public storage went

i have rented a space at your facility for long time use..I need it for 5-7 yrs...meschia the employee at 1859 north jog rd saved the day..if I need a anything I will certainly go thru meschia..you are lucky to have her..

Recommended: Yes

Clean and safe

Clean and safe. Easy access.

Recommended: Yes

No regrets.

No regrets. Hector Roa

Recommended: Yes

Great place

Wonderful service . Amazing and helpful people. Very clean place. Definitely would recommend.

Recommended: Yes

Very nice place

Very clean place safe place hours are perfect to get into very helpful staff

Recommended: Yes

Cassie was wonderful.

Cassie was wonderful. The place is clean

Recommended: Yes

Staff was friendly

Staff was friendly, knowledgeable, helpful. The storage area was not clean, because people were tossing their trash outside the doors, it eventually was out into the parking lot. It was cleaned up within a week, the staff had to get approval for cleanup which took awhile. A moving company had all 5 trolleys and blocked the door open, had furniture partially in the lobby, in the elevator and on the 2nd floor. It was difficult to maneuver around, they were kind and did give me a trolley, and did move the furniture out of the way, other customers did not. I wish you could fine the people not following the rules, parking in front of the door, using the trolleys for children to play on, throwing their trash outside the door. Maybe a big dumpster would be helpful.

Recommended: Yes

Knowledge courteous friendly n knew...

Knowledge courteous friendly n knew what they were talking about!

Recommended: Yes

Great customer service

The lady and the guy at the front desk was very professional and very knowledgeable about the units, great customer service the manager did great good with those two..

Recommended: Yes

Great prices. Great service.

Great prices. Great service. Easy to book and immediate move in.

Recommended: Yes

Love public storage

Good monthly rates

Recommended: Yes

Clean and good security is a priority

Clean and good security is a priority, this place has it... Negative point is that they force you to get insurance for an additional $15 a month, which adds up!

Recommended: Yes

The customer service is excellent

The customer service is excellent. I visited this location Two times and have a chance to interact with 3 employees, they were very friendly, knowledgable and willing to assist to my needs.

Recommended: Yes

Everything went well and they helped me...

Everything went well and they helped me get the right size for what I needed to store. The only thing I didn't know is you need a reservation to get a unit. It would be much easier if you could walk in and get a unit. Thank goodness Desmond was there. He helped me right away and the experience was wonderful.

Recommended: Yes

Great staff and fast service

Great staff and fast service

Recommended: Yes

Great people work for your company

Great people work for your company

Recommended: Yes

Very professional

Very professional, accommodating and assisted all of my needs. Would highly recommend this location, as they are true customer orientated.

Recommended: Yes

Paul was extremely helpful and...

Paul was extremely helpful and friendly! Helped me get the best rate and was very nice and patient with my child! Thank you for making my experience great

Recommended: Yes

Very Professional and Friendly staff

Very Professional and Friendly staff. Very easy to work with and make changes. Clean and Easy!

Recommended: Yes

well the manager said that my first...

well the manager said that my first month was free it wasn't.. my first 3 weeks were. I had to pay on the first when i got the unit on the 8th of oct knowing i would be done by 11/8 and they said oh ya... well my bill came and and they were like i dont know who said.. you did!!

Recommended: Yes

Totally courteous and professional

I visited the office twice and was impressed both times. The first time a young lady showed me two different size storage areas so I could decide which would be best for me. The second time, a young man showed me the actual storage area that would be mine, provided the lock, did the paperwork, gave me the gate code and made sure I knew how to use it. Everyone was extremely courteous and professional every step of the way. I would recommend Public Storage to anyone.

Recommended: Yes

Very friendly staff and very...

Very friendly staff and very knowledgeable. The facility was clean and easy to navigate. Also has great security.

Recommended: Yes

I like the cleanlyness

I like the cleanlyness

Recommended: Yes

Highly Recommend

The customer service was amazing; professional and expedient.

Recommended: Yes

Great service

Great service, very clean facility, very roomy for driving large trucks or trailers through to drop off items to store. Nice late hours, access until 9 pm!

Recommended: Yes

The staff where very professional

The staff where very professional. Had a good experience when I rented the unit. Today I went in for the first time to drop off a couple of things and the automatic doors wouldn't open and it was disappointing that I had to leave with all the stuff that I wanted to leave in storsge

Recommended: Yes

Great people

Great people, clean operation and fair prices.

Recommended: Yes

The staff at the site was outstanding...

The staff at the site was outstanding and bo very helpful.

Recommended: Yes

Absolutely..I had the best experience ...

Absolutely..I had the best experience when moving to this storage facility.

Recommended: Yes

Clean and light and open...

I do not like the type of the lock... I believe the different one would be safer. There are NO GARBAGE CAN to be found anywhere on the floor!!! It may sound not important but it is important. But staff is friendly... the storage room was clean.... and I got a really good deal... The Insurance "stinks"... Public Storage in reality, does not give you any insurance at all; You have to buy it and still.. the are not responsible for anything... Entry to the building... much too small and only one. When there are 2-3 U-Haul's... there is no room for you to start unpacking... Why there is only one entry to actual storage building... Inside... the hallways are so narrow that 2 people w/stuff can't pass each other...

Recommended: Yes

I was looking to rent a unit at this facility and I must say I was very impressed with both the facility and the staff. Sabrina And Kim tended to my needs. After telling her what I was looking for she questioned me on what we were storing and suggested a unit that would fit our needs. They was very efficient and searched for the best possible rates. I must say my visit to the office was awsome thank you guys.

Recommended: Yes

Sabrina was so kind and helpful. She always had a smile and was professional and knowledgeable about her job, leasing paperwork and the storage facility. I am very glad to be so close to this Public Storage facility.

Recommended: Yes

Waow, our experience here was amazing !! Friendly environment.... great staff. The new storage building is truly beautiful and safe for our valuables . Highly recommend this area.... Kim and raveen helped me through this process... thank you ladies.

Recommended: Yes

Sabrina was professional

Sabrina was professional, courteous and knowledgeable. She explained everything so I had very few questions. Facilities are clean but... There is an alarm that is ringing everytime I enter the building. It doesn't quit. Why doesn't the manager get it fixed?

Recommended: Yes

I called this location before I drove up to them. I spoke with Kim. She was very helpful and pleasant on the phone and even more pleasant when I went to see her. She was very helpful and knowledgeable and a sweetheart to deal with. She was even very conscientious and attentive in telling me to watch my step where there were small little obsticles from the contruction of the building or the track/runner in the ground for the gate. She rocked!! I would highly recommend this location and asking for Kim!! You won't be dissappointed! ;-)

Recommended: Yes

Feeling rushed

I felt like the representative spoke too fast as if just trying to give the info, but not for me to understand and when i asked her to repeat, because i clearly did not understand, she repeated the info just as fast as the first time. I felt rushed. This is not an auction house.

Recommended: Yes

Love this place! The girls here are awesome. Jaymee was so friendly and accommodating. I had reserved a size over the phone and when I got there she asked me exactly what i would be storing and then we checked the size and she let me know it would not be big enough. Thank god for her because I would have gotten the smaller size and on move in day my stuff would definitely not have fit. Highly recommend this location!

Recommended: Yes

Excellent customer service

Excellent customer service

Recommended: Yes

Yes the facility was very clean and ...

Yes the facility was very clean and organized the girls were very helpful and understanding I recommend this facility also Pedro was very helpful also

Recommended: Yes

Newly remodeled facility and the staff is very knowledgeable and courteous.

Very pleased with this facility and staff. They are in the process of remodeling and painting this facility which will have this place in tiptop shape. I would highly recommend this storage facility .

Recommended: Yes

Great customer service

when I went into the Public Storage located at 4200 Okeechobee Blvd, West Palm Beach, FL 33409, I was lucky enough to get the help of Gloria. She was the queen of customer service, finding me just what I needed and a cost that no one could beat. I will truly tell others about Public Storage and direct them to Gloria.

Recommended: Yes

Great

All great. Thanks

Recommended: Yes

Really nice experience.

I also needed to buy supplies, and was directed to the correct items.

Recommended: Yes

Excellent Service.

Great service and Staff.

Recommended: Yes

So far so good....

I've only been a client for a few days now but what I've seen so far I've liked, the building is extremely clean, management is very nice, the Internet price helped a lot with my first month of rental fees, I high recommend Public Storage.

Recommended: Yes

Pleasant and painless

I located the site online. Immediately completed online reservation and completed the pre registration. Within minutes the site manager called. She was extremely polite and friendly. I went in to complete paperwork. Was in and out in no time. Facility is spotless and well lit.

Recommended: Yes

Great Service and Location

I am very happy with Public Storage. Their location is good, the unit is roomy and clean, and the manager - Hope - provides very good customer service

Recommended: Yes

Hope is a great customer service rep. for Public Storage in West Palm Beach

We are treated courteously and respectfully at Public Storage located on Jog Road, just south of Okeecheebee Blvd in Palm Beach county. Good size and good rates. The building is well maintained, good lighting and security. Friendly staff who go out of their way to make you feel secure that your keepsakes are being looked after.

Recommended: Yes

Clean it out but don't let go

If you have too much stuff and need breathing space I would recommend Public Storage, we love the space it's clean and A/C easy to get in and out which means a lot for busy people.

Recommended: Yes

Very clean nicely maintained

Same as the above

Recommended: Yes