Shawesta Dotson
Sep 05, 2024
Excellent Customer Service
Property manager, Mrs. Betty was very kind and helpful.
Recommended: Yes
Ana Orellana
Jun 10, 2020
Pleasant
Pleasant, knowledgeable and friendly staff. Very clean facility. Would definitely recommend.
Recommended: Yes
Honor Connell
Jan 07, 2020
The space was great.
The space was great, Courtney the manager was a great help. We are very happy with the facility.
Recommended: Yes
Janinne Park
Nov 04, 2019
Amazing
Amazing. Clean and amazing customer service
Recommended: Yes
Marilyn Axler
Nov 02, 2019
Dawn was awesome
Dawn was awesome. Very friendly and helpful
Recommended: Yes
Kim Meredith
Sep 30, 2019
Donna has the best customer service attitude!
Donna was so helpful with my decision to rent at her location. She is the reason for renting.
Recommended: Yes
John Tucker
Apr 29, 2019
Staff is Friendly and Accommodating!
Staff is friendly and accommodating. Called to confirm appointments and assisted in determining needs. Facility is very clean and secure.
Recommended: Yes
Barbara
Mar 21, 2019
Almost Perfect
Customer Service was Great! Trenett was the epitome of professionalism with a warm smile. Storage is the perfect size. My only problem is the bent door that doesn't fit snugly to the ground and Hardship to take off lock. I'm afraid that something might crawl in unit and start an infestation.
Recommended: Yes
Cynthia Bruno
Feb 20, 2018
It was an excellent experience with...
It was an excellent experience with your staff, clean facility and I left knowing my precious treasures are safe in my storage unit and your facility. When given the opportunity I will highly recommend to my friends you facility.
Recommended: Yes
Charmaine Gomez
Sep 28, 2017
Cassy was such a tremendous help in assisting me with packing a box. I highly recommend this store to my friends for future packing needs.
Recommended: Yes
Keisha Jean-Baptiste
Aug 06, 2017
Cassie is amazing!!!! Keeps you going and very friendly. We need more ppl like her and her positive energy... you ladies are great!!!
Recommended: Yes
Barbara Mcghee
Jul 18, 2017
I've been renting from them for a couple of months now Cassie is always working hard to answer any questions I have and the place is very clean and nice. Would recommend to others.
Recommended: Yes
chantal racine
Jun 24, 2017
I really like the place ,they treat me very good Vivien and Cassandra good people , I'll bring my families over there .
Recommended: Yes
Leif Gebelius
Dec 01, 2016
internet lies
received excellent help by the onsite manager but your internet lies on the deals possible. I am an existing customer adding a storage space. Internet quoted me 50% of first month rent when adding a space but was informed by your property manager that this was not true, only new customers gets this offer. Why is it then an option when i log into my account and request to add an additional space???????
Recommended: Yes
Giannina Medell
Jul 26, 2016
Completely satisfied.
Customer service was great.
Recommended: Yes
Chris Cameron
Jul 06, 2016
45th Street - the best!
The team at 45th Street in West Palm is the best. I am always made to feel welcome - they couldn't be more helpful! Lydia always greets me with the brightest smile - it goes a long way!
Recommended: Yes
Ops guy
Sep 01, 2015
Gloria is a gem.
Helpful beyond words, even when she is under the weather. You can't afford to lose her.
Recommended: Yes
Samantha Dean
Jul 21, 2015
Special Thanks to Ed for all your help an understanding
I came to public storage in need of emergency help to store my belongings while in a bad situation an i left with a smile an a sense of fullfillment knowing i had someone to help me an understand my storage needs an made sure it was affordable for me considering my circumstances. I appreciate all the help i recieved.
Recommended: Yes
Kathleen Mc Ninney
Mar 09, 2015
great place
staff is wonderful, very helpful, it is clean I would not go any place else
Recommended: Yes
Kathleen Francois
Feb 20, 2015
Great service
Everything went smoothly.
Recommended: Yes
Richard Hoffmann
Dec 16, 2014
Rented two storage lockers in one month -
The one I rented in WPB, FL was handled very professionally, and the woman running the desk offered me a good rate for booking online. The one I rented in Miami, I had reserved on-line, but was not aware that it would require a step ladder to access the storage unit. Thus, I switched to a larger unit, and the discount obtained on-line disappeared. I would request a credit on the larger unit in Miami as the disclosure was not apparent that items would have to be carried up on a step ladder.
Recommended: Yes
Robert Solomon
Mar 19, 2014
Storage area too large
After I saw my items taken off the moving van, I wanted to change my size from a 30x10 to 20x10. I was not allowed to change my storage room without paying an extra full month for the 20x10. I think this was unfair. The room was clean.
Recommended: Yes
