Public Storage - Atlanta - 2519 Chantilly Drive

Very helpful property manager

Very helpful property manager. Great intown location & rates.

Recommended: Yes

Had an extremely pleasant experience...

Had an extremely pleasant experience takin care of the leasing agreement. The site manager was helpful, knowledgeable, and courteous.

Recommended: Yes

Lakeisha was courteous

Lakeisha was courteous, patient, efficient and quick!

Recommended: Yes

Haven't moved in

Haven't moved in

Recommended: Yes

Public Storage "ROCKS!" ~ Saundra and...

Public Storage "ROCKS!" ~ Saundra and Jessica at the Public Storage on 2nd Loop in Florence, South Carolina went beyond the call of duty to assist me in obtaining a storage unit and to even get a special (half off first months rent). The facility have the new lock system and Jessica explained and showed me how to use it properly and Saundra and I talked at least four times before I even came to the facility to make sure that everything was in order - as well as giving me a card with all of the information about my unit and how to make payments on line.

Recommended: Yes

Property manager Keisha - she is excellent

Awesome manager and a convenient location for me. I sensed true commitment to excellence and I believe that she echoed that with elegance and grace

Recommended: Yes

I have 2 units at this particular...

I have 2 units at this particular facility and I've always walked away happy. The employees have been so friendly and helpful that it was unexpected and surprised me. No issues with security. Clean and well maintained. Very satisfied!

Recommended: Yes

I commend Jamerlah for her professionalism courtesy, and overall outstanding competence during our time with her at public storage. She is a managers dream. In addition to her strong and knowledgeable work skills, she has an awesome personality that allows for great customer service interaction. Please promote people like her. You will be rewarded as a Company.

Recommended: Yes

Jameelah and Leah were very knowledgeable about services rendered. made moving my stuff in to the storage unit easy and quick. From your number 1 Top Flight Attendant, thank you ladies.

Recommended: Yes

came in to rent and Jameelah did an amazing job , she was very helpful in finding the right size space I needed and was very nice doing so. I will definitely refer this location

Recommended: Yes

Jameelah was the best at helping me switch my unit from one location to here! Amazing staff!

Recommended: Yes

Melissa was very kind, prompt and helpful. So was her manager, Sean Marker and another representative Taylor. If you are looking for a place to store, this is the place to go to because they have good prices and good customer service. period. Stuff like this always makes a customer's day brighter. Very good store!

Recommended: Yes

Ms. Jameelah

Ms Jameelah was persistent as one can be with great professionalism. She is performing her duties with the absolute best intention of making the business as much money as she can yet she is also courteous, friendly and knowledgable in every facet I had for her. I tested her out with many questions and she was on point exactly. An employee such as her is very hard to come by these days. Her attributes are natural and very rare in combination. Just to be clear, I have never met Ms. Jameelah before my scheduled appt. I don't want my praise to be undermined. I am merely a consumer that noticed her great qualities.

Recommended: Yes

best employees

the property manager was beyond what I could ever expected , she was the best , mike

Recommended: Yes

Attendant was pleasant and well informed.

Great choice!

Recommended: Yes

Bumpy start but smooth sailing since then.

I went online and found some great deals. When I called, I was talking to someone in California. Evidently, corporate keeps a tight rein on rates and changes them on a dime depending on availability. One thing that's confusing is it shows a sale rate based on the normal rate, but then the next day the normal rate jumped by 14 dollars! I was looking at a very small unit, but in the end, because of specials, I was able to rent a larger space for less money. After reserving a space online I visited the location and the individual I dealt with was pretty snotty and had a lot of attitude. I found out later there were lots of little details he left out. The price I was quoted in writing on the computer ended up being higher at the unit because I was forced to purchase a lock. I specifically asked if I had to buy there lock and given an evasive answer that the lock was at the office. Turns out I could have provided my own (available at Home Depot for less than half of what they charged me -- the clerk who told me this said they get cussed out all the time over this issue). Also, I took the lock with me and when I returned with my first load two days later found my unit locked and I couldn't access it. Turns out they put a lock on any empty unit. Gee, why didn't you tell me that when I was there and I would have put my lock on immediately. My initial encounter with Roderick had me rethinking my decision. But the other two encounters I've had with the office at my unit have been wonderful with friendly, customer oriented employees who were very helpful. Since everyone else has been super friendly, I'm chalking it up to Roderick having a bad day. Otherwise, everything's been great.

Recommended: Yes