Daniel Ferraz
Oct 23, 2024
Nice storage
No complaims, all good. Reps are friendly and prompt to help. Facility is clean, easy and organized. All good. I am satisfied ;)
Recommended: Yes
Will G
Nov 25, 2023
Spots in my area are hard to find so when one opened here, I grabbed it.
Needed a 40 foot trailer slot for my 36 foot travel trailer. My previous storage location went out of business and spots in this area are very difficult to find. So when I got the notice of closure, I started looking immediately and found one at Prime in Dallas GA.
Pricing was the same as anywhere else but because I already had a 10X10 storage container spot, I got a 20% discount so Im even happier. Billing is easy as they take credit cards and charge them monthly. One thing that is a bit of a hassle is that they require documentation from insurance companies on coverage. My agent usually handles that for me with a phone call but none of the other places Ive used before ask for that. I guess that its a liability issue for them. I presume that they have cameras on site to monitor whats going on; Ive never looked for them before.
The place is tight for trailers but it can be done. Wish spots were 10x40 instead of 8X40 but those are the golden key of storage spaces and nearly impossible to find.
Not open 24 hours but open enough time to get what you usually need done. Has 24 hour security. Not sure about lighting where the trailers are stored but Ive never been there at night.
Recommended: Yes
Robert
Aug 11, 2023
Clean and friendly
Was able to do everything online and by phone. They give what the offer says and nothing less. Easy going friendly people
Recommended: Yes
Catherine
Feb 02, 2023
Good experience
Great and easy experience. Like to take care of a much stuff on line as possible.
Recommended: Yes
Catherine
Jan 28, 2023
Great customer service
Great folks to work with , quick and efficient
Recommended: Yes
William Byous
Nov 20, 2022
Professional service representative.
Everything went in a timely manner as planned for our storage unit. There was no questions left to ask as everything was explained up front.
Recommended: Yes
Russell Creswell
Jul 30, 2022
turns are tight for long trailers
Overall a nice place clean very good customer service.
Recommended: Yes
Youdeline Francklin
Jul 20, 2022
Very convenient and accessible
It is located near me and the online quick access was very helpful.
Recommended: Yes
Kelley Reece
Jun 02, 2022
Highly Recommend
When I walked into Prime Storage, I was amazed at the way I was greeted. Never have I ever had a pleasant experience getting a storage unit in any other storage facility as i did this one. Robert was so very informative and I left there knowing my belongings will be protected. Thank you Prime Storage for such a pleasant experience ЁЯШК
Recommended: Yes
Kelley Reece
May 30, 2022
Robert was awesome!
Robert was very friendly and informative and his customer service was excellent!
Recommended: Yes
Julisha simalton
May 09, 2022
A-1 Facility
Very nice facility. The units are clean and the service is excellent.
Recommended: Yes
Theresa Fednander
Mar 27, 2022
All is well!
Haven’t taken our RV yet but think we’d are going to love the slot we reserved!
Recommended: Yes
Hans
Mar 25, 2022
Great place to get some extra space.
Great setup for RV storage. Easy to get in and out of.
Recommended: Yes
Troy Wolfe
Feb 22, 2022
Great customer service
Convenient location for me. pricing is comparable to other facilities in my area.
Recommended: Yes
Karen Richards
Feb 02, 2022
Prime Storage Dallas
Reservations simple and easy. Wonderful customer service at the facility. Clean unit.
Recommended: Yes
Kayla Stokely
Jan 23, 2022
Best storage in this area!!!
Thank you for your help and fast friendly service. The price is reasonable too.
Recommended: Yes
Jaime Robinson
Jan 22, 2022
Moving and definitely needed a safe place to store my household belongings.
Moving and definitely needed a safe place to store my household belongings. Matthew was so helpful and I would definitely recommend this place to anyone if they happen to need storage. It’s already an unfortunate situation when you have to have storage so it’s nice to have a very nice customer service involved.
Recommended: Yes
Steve
May 07, 2020
Good place
The space promised was available and was a great price.
Recommended: Yes
Annmarie Hibbard
Feb 13, 2020
The BEST customer service
Out of all the states that Ive lived in and all the storage facilities Prime Storage Dallas has been the best! 5 stars plus! I recommend this place to everyone!
Recommended: Yes
Mark
Aug 04, 2019
They were professional and friendly.
Huge time saver! They did all the work!!
Recommended: Yes
Mark
Aug 02, 2019
Definite time saver. Very helpful
A definite time saver! And I got 25% off first month!!
Recommended: Yes
Cliff
Nov 01, 2018
Very nice.
The staff were friendly security seemed adequate and the units were nice accessible and clean.
Recommended: Yes
Cecil W,
Jul 26, 2018
Great place people friendly
Everyone was very helpful and extremely polite.
Recommended: Yes
AARON
Jul 22, 2018
Great service, and smooth process
Their customer service was great, the access was easy to operate, and the space was clean.
Recommended: Yes
bryan
Jul 07, 2018
Good storage unit
This is a nice site to store under cover.
Recommended: Yes
JoAnne
Jun 13, 2018
Tight rv space
The rv spaces seem too close for me! I am very concerned about the backing skills of spaces on either side of my new rv!
Recommended: Yes
