Extra Space Storage - 4147 - Decatur - 4561 Covington Hwy

My overall experience was great

The representative that assistant me was courteous and knowledgeable of her job. I was amazed of the size of my storage unit, I was very pleased.

Recommended: Yes

The free first month was a help

Everything is so high and places price gouging is ridiculous. The free first month was a help. The process was very fast and easy. I'm not good with names but the young lady that helped me was very professional and answered my questions to my satisfaction. She was very thorough with the information. The storage unit was smaller than expected but it was clean and the property is well kept too. I would recommend this location to family and friends.

Recommended: Yes

Great location

I’ll give a total score of 95%. Professional, great price and location.

Recommended: Yes

Excellent customer service

The customer service was great and the price was the lowest I found

Recommended: Yes

This was seamless process!

I was thrilled with the service and professionalism

Recommended: Yes

Great help at front desk.

Easy transaction at great price

Recommended: Yes

Excellent

Very clean and professional area

Recommended: Yes

Very Great exerience

I looked online to find a storage place. The 800 number that I called suggested Life storage. This was my first time hearing about this storage company. I made the reservation online. When I arrived at the storage place the young lady working in the office was really nice. She was very helpful with suggesting the right size storage that would be best for me. She drove me around the unit before I rented it to make sure it was enough space. The space was clean and climate-controlled. I would recommend this location/company to my friend's family if they ever need a storage facility.

Recommended: Yes

Great Place, would definitely recommend.

The staff is wonderful and very helpful. And the units are kept up nice. Would definitely recommend.

Recommended: Yes

Quick

It was a quick and easy experience. No complaints at all.

Recommended: Yes

So far so good

I like the location and the cleanliness of the space.

Recommended: Yes

Kwana was very helpful

RV spaces are too narrow and are perpendicular to the drive path. Needs to be angled for better maneuvering.

Recommended: Yes

Friendly staff, very helpful

Both very beautiful got me set up and ready in about 10 mins or so. Professional

Recommended: Yes

Affordable, Clean, Well lit, Great Customer Service and Secured

I would recommend this storage place to anyone. They are affordable. They have a variety of choices to choose from for your particular need of space. Most storage places on have some many size storage units and they are over price. This place is well lit, secure, convenient, clean (inside and outside on the property) and they have insulated storage which is a plus for me. Not to mention the staff is great and it doesn't take a long time to get your storage unit. The price they tell you over the phone was the same price in person.

Recommended: Yes

I discovered that the unit that I had to small but got a larger one

The young lady that was in the office on Friday before I moved in very very eager to show me some larger unit and I got the last unit which was perfect for my furniture.

Recommended: Yes

Great customer service

Great customer service from the front desk associate. She showed a lot of patience when my 2&3 year olds started messing with everything.

Recommended: Yes

Very friendly, nice clean units

Great friendly staff,clean units,fair pricing

Recommended: Yes

Awesome experience.

I would recommend this facility and staff. Professional and efficient

Recommended: Yes

It's great!

It's a great location and is what you'd expect. Staff is super friendly and helpful.

Recommended: Yes

Staff was great

Staff was wonderful and very helpful.

Recommended: Yes