Susan Humphreys
Jul 10, 2022
Cat is wonderful
Cat explained everything in detail and was very helpful. She has excellent customer service skills.
The facility is clean and well run.
Recommended: Yes
Angelic Chappell
Oct 12, 2021
Customer service was great
The customer service I received from Krissy was excellent
Recommended: Yes
Edith
Sep 04, 2018
Great service
Great service and a clean facility
Recommended: Yes
Edith
Aug 28, 2018
Tiera was great and the space is affordable and clean
Tiera was great and the space is affordable and clean
Recommended: Yes
Cheryl
Apr 11, 2018
Very pleased.
Price was good, but over my budget.
Recommended: Yes
darci
Mar 20, 2018
Great service and support
great location to help assist in my move. this facility definitely met my standards of making things run smoothly from the start to finish.
Recommended: Yes
Diane
Mar 05, 2018
Great service
Either by phone or in person the customer service is impeccable.
Recommended: Yes
Kelsey Duttenhofer
Feb 08, 2018
Michael at the Duluth CubeSmart was AWESOMEp
Amazing customer service given by Michael, personalized tour through their VERY CLEAN facility, complementary coffee/tea provided, exceptional pricing, I was able to reserve a 10”10” climate controlled self storage at 4am (FREE of charge to reserve) and our movers were unloading the truck by 10am+1st month is free. WOW what a relief for our family to have all our worries taken care of at CubeSmart DULUTH!!! Recommend for anyone needing self storage. This place is #1.
Recommended: Yes
Christine
Oct 31, 2017
Good value
The unit and location made this a great value.
Recommended: Yes
Tony
Aug 20, 2017
Overall great experience
The staff I talked to on the phone, and in person, were extremely helpful, friendly, and professional. Teiara and Michael, the managers, make sure the place is clean and were great to deal with. The hallways are kept clear, so as long as it isn't crowded, it's easy to get into and out of your unit.
Recommended: Yes
Claudia
Jul 29, 2016
I love it
The place is clean and very secure. And easy to move in,,,The reservation is free.
It is a very good place!!!!.
Recommended: Yes
trent
Jul 07, 2016
Place is flawless...
Alvin is the consumate professional
Recommended: Yes
Daniel
Feb 11, 2016
Recommended: Yes
Derick
Jul 18, 2015
Great
I enjoy this storage unit . The staff was very nice and helpful I reakk enjoyed working with them.
Recommended: Yes
Tonia D
Jul 01, 2015
Very pleased
The gen mgr Mr Green was very efficient and pleasant and made our transaction easy. The facility was clean, well lit and seems very secure. We were grateful to find the facility has clean bathrooms and cold drinking water fountains conveniently near the storage entance.
Recommended: Yes
Kathleen
Jun 21, 2015
Customer Service was great! Storage size through the websites is not accurate with the reality of what fits. The 5 by 10 claims to fit a lot more than it does, so it is difficult to reserve the right size.
Recommended: Yes
Tom
May 18, 2015
I had a good experience
The location is ideal and the price was the cheapest around for a 10x10. I would recommend this facility to a friend.
Recommended: Yes
Richard
May 13, 2015
Good Value but here's how they could IMPROVE
Cube Smart Gwinett needs NEW push carts that work better for the customer to use. What they have currently are old and not working well for the customer. I would like to think that they could make a SMALL investment and purchase NEW PUSH CARTS for their customers to use, which would make their move in and out a better experience. Beside that, everything else was nice.
Recommended: Yes
Brianna
Feb 26, 2015
Recommended: Yes
Gianna Mathews
Jan 15, 2015
Don't forget my $20 rebate.
I like cubesmart storage. It's clean and so far I have enjoyed the comfort I feel and leaving my items in their facility. I do wish that there was more light at the entrance on the back for the Duluth location because ithe light doesn't extend out into the parking lot. it's very dark in the back when you're trying to deliver at night.
Recommended: Yes
Lisa
Jan 10, 2015
They were very nice and straightforward. I had no problems.
Recommended: Yes
Warren
Jan 06, 2015
Recommended: Yes
Gianna Mathews
Dec 28, 2014
It's a nice facility the only thing it needs is brighter light during the evening hours around the area you enter to load your items for storage. The lack of bright lights makes it feel less secure.
Recommended: Yes
Debbie Molnar
Oct 19, 2014
Excellent Customer Service
I love this storage space! Everything is super clean including the restrooms. I feel very secure leaving my belongings with CubeSmart!
Recommended: Yes
Jeanette Farrell
Jul 08, 2014
Great Customer Service
Will recommend to friends, Great service, great location.
Recommended: Yes
Alice
Jul 06, 2014
Great place and wonderful service. Also an excellent value!
Recommended: Yes
Taylor T
Jun 05, 2014
Very helpful staff
The facility was great and the staff were extremely helpful with our move-in.
Recommended: Yes
Taylor
Jun 05, 2014
The manager was extremely helpful in accommodating us. We were late and he stayed to make sure we would be able to access the unit.
Recommended: Yes
Brooke
May 24, 2014
0verall a positve experience
Recommended: Yes
Martice Moore
Apr 25, 2014
Very Satisfied
This happen to be the first place I found when I started my search and no one was able to beat the price. I was pleasantly surprised when I arrived at how professional the staff were, how quick the service was, and how the facility was so clean. I would definitely recommend this facility. The location is also great! Thank you for the service provided.
Recommended: Yes
Randy
Jan 05, 2014
Pleasant experience. Very Satisfied!
Very pleasant staff and lease was straight forward and simple. I love the online billing and payments. Well lit and convenient. Fair price for the space and the discount made it a great price!
Recommended: Yes
Barry
Oct 22, 2013
Other than the paperwork(input most stuff online and had to duplicate it in person), it was great.
Recommended: Yes
Beverly Brookes
Jun 29, 2013
Staff , kind and helpfull great people
was looking for storage, glad I found you. Good price, clean,staff were realy great.
Recommended: Yes
Elizabeth
May 09, 2013
Very Clean And Secure, You won't Find A Better Facility At This pricing
Recommended: Yes
Juan
Apr 03, 2013
Buenisimo
Recommended: Yes
Kristen
Sep 05, 2012
The manager working the day I came in to fill out paperwork was very helpful and polite. She made the entire process a breeze.
Recommended: Yes
jerry
Aug 14, 2012
good facility
very pleased with building quality and security features
Recommended: Yes
Laurie Cloonan
May 15, 2012
Clean, Friendly - need more carts
For the price of a truck rental, which is free here, you will get about 3 months storage. The staff is very helpful and friendly. My only complaint was that we moved on a Saturday afternoon so it was very busy. There were not enough hand trucks or carts. Other than that, 5 stars
Recommended: Yes
Nikki
Apr 15, 2012
Clean and safe
I really appreciate the rate that I received for the storage space. The team that serviced me were very customer-service oriented and they made everything very easy. The only thing that I disliked was the mandatory insurance but I guess it's better to have more coverage than not enough. I will refer others to this facility
Recommended: Yes
Mark
Feb 07, 2012
Staff was extremely helpful: facility is convenient, well-lit and clean.
Staff was extremely helpful. Facility is convenient, well-lit and clean. Good pricing plus 1/2 off the first month's rent.
Recommended: Yes
Suzanne H.
Apr 02, 2011
Pleasant staff, clean environment, so far so good!
Recommended: Yes
James Rainbolt
Mar 23, 2011
good - would use again
Would use again but was told the insurance was NOT mandatory with Simply Storage Gwinnett - when I got there I was told it was MANDATORY. As I am in my seventies and only getting Social Security the extra $9/mth was bad for me
Recommended: Yes
