Kalee Franklin
Mar 23, 2024
Professional
Moving into this storage h it was by far the easiest way to move into a storage. I was able to do everything electronically. Which was great! I love that for me and the pricing.
Recommended: Yes
Kathrine Kittendorf
Nov 17, 2022
Customer Care Agent on duty was attentive and helpful
Didn't know where the unit was, we booked this on-line and it would have been helpful if we had a map of the facility ahead of time. After a couple of trips up and down a couple of isles I went into the office and asked the customer care agent on duty. She was very knowledgeable and helpful.
Recommended: Yes
C.S
Jun 10, 2020
Very friendly staff!
Very friendly staff!
Recommended: Yes
Luretha Ramsey
May 27, 2020
New cement
Floors need a face lift
Recommended: Yes
Margaret Cullars
Sep 25, 2019
Great customer service
Great customer service
Recommended: Yes
PH
Sep 11, 2019
Thanks!
Jordan, you were very efficient and informative without being pushy, which I really appreciated! I actually enjoyed doing business with you.
Recommended: Yes
Robert Vujovich
Jul 22, 2019
Fast expert courteous service
Fast expert courteous service, pre and post sale of rental unit.
Recommended: Yes
Velina Shull
Jul 02, 2019
I am so happy working with John Who...
I am so happy working with John Who explain everything and work with me to choose the best unit for me
Recommended: Yes
Julie Garner
May 02, 2019
Perfect experience
Perfect experience! Would definitely recommend!
Recommended: Yes
Alexander Dillard
Oct 26, 2018
From the moment I walked in I was...
From the moment I walked in I was treated with kindness, and respect. I appreciated your workers knowledge and understanding of my situation. I would highly recommend this facility to anyone in need of storage.
Recommended: Yes
Makiya Johnson
Jul 03, 2018
Very friendly and nice people and very...
Very friendly and nice people and very clean storage
Recommended: Yes
John O
May 30, 2018
Great customer service!
Great customer service!
Recommended: Yes
Duluth Neighbor
May 23, 2018
Excellent customer service
Spoke to call center to get information, very helpful. Had follow up call from John the next day then met with Raven to see units. She was professional and gave me several options going over all the details. I chose the property based on the meeting with Raven.
Recommended: Yes
Mover 210
Feb 16, 2018
Shawn was awesome
Shawn was awesome. She was more than helpful. And when I had to change the size of my storage, Shawn man the process easy and painless. Thank you, Shawn!
Recommended: Yes
Monica
Sep 14, 2017
I rented a unit at this location about an year ago and needed to get a bigger unit. Last Friiay, 9/8, I went in to the office and John was very knowlegable and friendly in assisting me with my transfer. He took me out to see my new unit and I when I told him that I preferred an outdoor unit, John did not hesitate to accommodate my request. My transfer experience was very pleasant and I received a follow-up voicemail yesterday from an associate (sorry I don'e remember her name) to confirm that I was moved and stated if I needed any additional assistance to call back. Great Customer Service!
Recommended: Yes
jeff warner
Sep 10, 2017
Good price and nice units. Very pleased with our choice.
Recommended: Yes
Mary OConnell
Jul 25, 2017
Cedric was very helpful and friendly. The unit was clean and ready for move in. Thanks for a great experience.
Recommended: Yes
Raven Hunter
Jun 10, 2017
Great experience for a first timer! Tori was very helpful, sweet, and went above and beyond to make sure I was settled and my process went smoothly. Highly recommend her! Highly recommend this storage. Thanks!
Recommended: Yes
Martha Martin
Mar 16, 2017
Great experience
Easy moving transition. Cedric was fantastic. Very Courteous, knowledgeable. He showed me the unit before renting. Unit was clean. Overall a excellent experience
Recommended: Yes
Anna Kim
Feb 23, 2017
Great Service! Kyle went above and beyond to ensure I was a happy customer. He got me the special they were having and was very thorough with his explanations for any inquiries or concerns I had. He made sure to explain all procedures on how to get in and out of the storage unit and property. At the end I could not think of anything that he had not already covered without my asking. His patience and kindness was everything a customer could want! :) DEFINITELY RECOMMEND having Kyle as your rep!
Recommended: Yes
Yolanda Garraway-young
Dec 20, 2016
Great Place!
Had a great experience. Cedric was very knowledgeable, professional, and friendly.
Recommended: Yes
Danny Wright
Jun 15, 2016
Stellar service
I eont store my furnishings anywhere but here. Always kind and take care of any issues. Nothing major but always provide acct status, snd any other info I need by phone. Old school so not much done on website.
Recommended: Yes
Phyllis Seeleymccarthy
May 18, 2016
I paid for a climate controlled unit and the AC was blowing hot air, per the person who took me on the tour, and a different bld
See above for details. The facility is convenient and good when the AC works
Recommended: Yes
Wanda Sutton
Mar 29, 2016
Wonderful helpful staff and clean facility
Pleased with everything
Recommended: Yes
Curtis Bradley
Mar 20, 2014
good rate, very simple process, could do most of it online. very friendly folks working there!
It was very simple to reserve, get the best price and fill out the required information. Very positive experience from not the just the process but the people.
Recommended: Yes
