Michael Arshalian
Jan 03, 2024
Just Store It
Love the remote access with the app
Recommended: Yes
Don Smith
Dec 21, 2020
Victor
Victor, the manager is terrific...could not be happier with my experience...
Recommended: Yes
Clark Wright
Nov 25, 2020
I was looking for a storage facility...
I was looking for a storage facility and was immediately provided the space I was needing. The manager, Victor, was friendly, professional, and informative. The locker assigned was clean and accessible. I couldn't have asked for an easier process.
Recommended: Yes
Mark Hayward
Jun 02, 2020
Great location, excellent service
Thanks John. You made the process seamless and enjoyable. Very happy to be storing at public storage!
Recommended: Yes
Flavio Moreira
Dec 12, 2019
very easy to make a reservation and use...
very easy to make a reservation and use the storage
Recommended: Yes
Joretta Windham
May 20, 2019
Meh...
There's a bit of bait and switch in this industry. Prices are double or triple at the storage site than they are on the website. Unless you reserve online you don't know that you're paying far too much! Then I was told if I wanted storage near a door instead of far to the rear there's a surcharge. And only 1 dolly for the entire location, so I had to wait for it to become available.
Recommended: Yes
Germany Cooper
Apr 22, 2019
Great people very helpful and alround...
Great people very helpful and alround good experience!
Recommended: Yes
Randy
Feb 28, 2019
Great service
Great service very professional
Recommended: Yes
Gillian Hill
Feb 27, 2019
Customer Service Exceeded my...
Customer Service Exceeded my expectations...
Recommended: Yes
Bianca M
Feb 19, 2019
Shanion was great during my move in!
Shanion was great during my move in! Very informative and nice. This is my second time renting at this location and I would recommend it to anyone
Recommended: Yes
Philip Williams
Jul 10, 2018
I used Public Storage 5 years ago when...
I used Public Storage 5 years ago when I moved and this experience was the same professional and seamless experience I had then.
Recommended: Yes
Eric Harrison
Feb 06, 2018
Sue is awesome.
Sue is awesome.
Recommended: Yes
Sonja Pavkovich
Aug 29, 2017
How great John the manager at the property was to help me with my move in needs.I would recommend Public Storage to anyone that needs storage.
Recommended: Yes
Tracey Harris
Jul 24, 2017
Sue was absolutely informative and extremely professionally. She even sold me the kitchen sink!!!! Lol no seriously my addition purchases were well needed and it felt like I was in a one stop shop!!!! That made me a happy customer! Pastor Tracey Harris
Recommended: Yes
Tony Briggs
Jul 24, 2017
Great customer service! Very, very clean units, quick set up time. John did a terrific job getting us set up quickly and was extremely helpful and courteous. Thanks so much!!
Recommended: Yes
Jacinta Cobb
Jul 20, 2017
Superstar Sue!
Excellent customer service from Sue! She was very thorough, friendly and attentive. Made the move in experience very easy!
Recommended: Yes
Firstname Lastname
Jul 12, 2017
Excellent on-site facility manager John, and others. This facility is always clean and secure. I have 2 units, one climate controlled and one outdoor. The inside unit is always cool and dry and well lit, and push carts are available for loading/unloading. The facility has a coded gate for entry and exit, and it is always operational. Inside the gated area is clean with easy access to all storage units.
Recommended: Yes
Gordon Moss
Jun 27, 2017
Very helpful and professional.
Very helpful and professional.
Recommended: Yes
Kristin Grace
May 24, 2017
It was ok
It was ok, but I wish the rep would have been honest about the out of pocket cost upfront. Also, TOO MANY ANTS, gross. Super friendly guy named John at the counter.
Recommended: Yes
Solita Chheng
Apr 26, 2017
John was very helpful and friendly! And It was a very clean and convenient location. We were in and out in a timely manner. John was very professional and fun at the same time. He made the experience enjoyable. Everyone see John for your storage needs!
Recommended: Yes
Stephen Kolesar
Mar 08, 2017
Excellent
Excellent Johns Creek on-site manager and excellent facility.
Recommended: Yes
Kevin Grady
Sep 27, 2016
Public Storesge States Bridge Johns Creek location
My previous review wasn't correct John the site manager was great. 5 stars
Recommended: Yes
Grandmom
Apr 21, 2016
Great location. Friendly service
Very professional way of handling the rental. John answered questions and showed the unit I needed. Nice follow up to be sure we were able to access unit and all was ok
Recommended: Yes
Dwight Venson
Apr 29, 2015
registration
The registration process was smooth and simple. John at the John's creek location was friendly and helpful as well as professional. I wish that there wouldn't been a move in special but other than that i was satisfied with the process.
Recommended: Yes
Patricia Barnesfrye
Mar 18, 2015
Extremely Happy
The facility and John are awesome. Very pleased. Decided to move after several years to a facility that was near the area we live in and shop in. There is only about a 3 mile difference but Public Storage is much better and I like the roll up door and the fact that the lights stay on. But John just has a caring personality and I like that. I have not met the other employees but I am sure that they too, will be awesome.
Recommended: Yes
Karen Routier
Nov 16, 2014
Convenient location and professional service.
Well managed location.
Recommended: Yes
Curtis Baugh
Aug 12, 2014
The Customer service made me feel like I was afriend
Thanks to the Customer service I will choose Public over any other storage
Recommended: Yes
Kenneth
Feb 26, 2014
Excellent service.
This is my first exposure to Public Storage, and it was very pleasant. John was a dream to work with. He went out of his way to make my experience sufficiently rewarding to take time for. He searched multiple options to accommodate my property, and advised me on the best option, considering my situation. Yes I know, I was expecting too much, but he delivered. The place is very clean and John is marvelous. The price is also very competitive. Thank you Public Storage for hiring John, he really did make a difference.
Recommended: Yes
Brett Miller
Feb 13, 2014
OK facility;
Facility appears clean so far, no evidence of rodents or other vermin. Doors to outside of building are beaten up...wonder if a good hard pull will open them. The insurance charge is outrageous, as homeowners and rental insurance is extended to cover storage. It's like that overcharged auto rental insurance. I agree with the other reviews - the bait-and-switch with the $1 first month rental offset by the hidden fees is ridiculous.
Recommended: Yes
