Roderick Ford
Nov 13, 2022
Wonderful experience
Staff is courteous, knowledgeable and great to work with.
Recommended: Yes
Christopher Holmes
Apr 21, 2020
Public storage is a great storage...
Public storage is a great storage facility and I feel very comfortable with my items stored at this facility. The staff is very professional and answered all the questions for all my needs.
Recommended: Yes
Tonia Roberts
Apr 10, 2020
The young lady was extremely friendly
The young lady was extremely friendly. Very nice. The storage was very nice. You have a great representative on site.
Recommended: Yes
J. Grant
Feb 25, 2020
I'm glad I did it??
Jamye was amazing. She helped me get the right size unit, and made the process a breeze. It wasn't nerve racking or frustrating at all. She showed me the property and based on the items I was storing she was able to show me options of sizes available. Though it was a cold rainy day, she helped the sun to shine a little. Thank you Jamye
Recommended: Yes
Willie Davidson
Jun 06, 2019
Just got moved in as of now everything...
Just got moved in as of now everything is cool dry and clean
Recommended: Yes
Kayleigh Hall
Apr 25, 2019
The manager was awesome!
The manager was awesome! She was quick but friendly and got us what we needed !
Recommended: Yes
Tremetrice Jacobs
Apr 01, 2019
Great price
Great price, conveniently located, just wish i had 24 hour access.
Recommended: Yes
Gina Reece
Apr 05, 2018
I would recommend Public Storage to my...
I would recommend Public Storage to my friends and family. The young lady that helped me was excellent, sorry I can't recall her name out of the numerous calls and visit different storage places she was professional and listened to my storage needs. Thank you!.....The climate control units and the common area can use some cleaning.
Recommended: Yes
Satchell
Mar 13, 2018
Helpful Staff
The staff are accommodating, and that's mainly why I gave a decent review. The unit was priced well, but has a lot of issues-rusted door that does not come up without a lot of muscle, sliding latch not cut to fit the hole correctly-have to jiggle and hold the door up to slide latch, and roof leaked all over my bedroom furniture that I hope will not be ruined. Office staff gave me a free piece of plastic to cover dresser due to constant leak. The other option was to move to another unit (which would require me to spend money on movers-single female), so I took the plastic. Not my best experience, but again the staff are nice!
Recommended: Yes
卒
Oct 10, 2017
Good location just needs better ...
Good location just needs better cleaning equipment for the property grounds, which I believe is a corporate issue. The staff is nice and fast. Good prices.
Recommended: Yes
Trikhina Alexander
Oct 01, 2017
Awesome staff got me what I needed!!!
Recommended: Yes
T Young
Jul 24, 2017
Kim was a good person, even thought she didn't feel wow she still was very helpful and cheerful..
Recommended: Yes
Charles Anderson
Jun 26, 2017
This location is very clean and Ms. Kim D was very helpful.... I was unsure of packing my Unit she came out, helped and showed me the right way to pack the unit. She recommend me a damp check after she has one open inside of the office and show how it is utilized. I would definitely recommend someone to come down to her property thanks for everything Ms. Kim
Recommended: Yes
Jasmine Thornton
Jun 07, 2017
Hidden Fees
The young lady who helped me move into my storage was awesome. I would have to say that I have one of the smallest storage units and I am paying 69 per month with the lowest renters insurance possible after seeing online that I would only have to pay $58. Also online it advertises $58 for storage and pull up service but I noticed that every storage unit inside of the gate you are able to drive up to the location. Overall I loved the young lady who helped me but the hidden fees that you all charge once in the office is ridiculous. Also the lock should be a courtesy since you pay so much money up front or at least give a discount.
Recommended: Yes
T Par
May 06, 2017
Great customer service! Go Kim! Looking forward to a great stay! Thank you for all your help today. Public Storage fulfilled my storage needs! Yes! 5Stars
Recommended: Yes
Jill Davis
Dec 17, 2016
I came in to pay my son's Bill and Ms Kim D as read on card and her Team was very helpful and very nice. The Office was clean and if I ever need to rent again I will be coming to this location. Thanks again Kim
Recommended: Yes
Khadijah Dunn
Aug 02, 2016
Excellent customer experience.
Kim at the Tara Blvd location in Jonesboro, GA was excellent and knowledgeable in showing me around and informative about the rules and rent payments.
Recommended: Yes
Ms Lee
Jun 15, 2016
Consider minor additions
We ordered an inside room and had no options to transport furniture easier. It was a great inconvenience. Otherwise, the customer service, location, safety, and move-in rate was good. Thank you
Recommended: Yes
Kendra Johnson
Dec 23, 2015
Customer
I had an great experience while being serviced
Recommended: Yes