Antoinette Jones
Oct 28, 2023
Convenience and accommodation
I found a great deal on a 10x10 at Public Storage two days before I needed it. They called me a few times to ensure I was good to go. Very polite, accommodating, and the best part; I can use their app on my phone to open the access gate. Very spacious, lots of potential and did I mention for a GREAT price!
Recommended: Yes
Sherida Ellis
Aug 18, 2021
Great Customer service!
Kim E made my experience Great! It's hard to fine good customer service, she did her job well! Thank You!
Recommended: Yes
Allison Lomax
Feb 27, 2021
Very friendly service.
Great service, clean facilities!
Recommended: Yes
Allison
Feb 16, 2021
Perfect service!
The service was so fast. I never rented a storage unit before and going they a rough transition right now she made the process so easy.
Recommended: Yes
O.Richardson
Aug 27, 2020
My experience with the Lake City
My experience with the Lake City, Public Storage was excellent. Kim E. was very informative and patient with my questions. I thoroughly enjoyed my experience and am excited to be a patron.
Recommended: Yes
Tomika Johnson
Jul 07, 2020
Kim E
Kim E. provided me with exceptional customer service and was very flexible
Recommended: Yes
Jerry Martin
Mar 23, 2020
Very friendly and professional staff.
Very friendly and professional staff.
Recommended: Yes
Larhonda Butler
Nov 02, 2019
Quick and easy
Quick and easy. Great promotion going online. $1 for the first month. Coaching! Lol
Recommended: Yes
Silvera Haynes
Sep 30, 2019
Great and Professional Experience
Great and Professional Experience
Recommended: Yes
Tawana Hoosier
Aug 28, 2019
Storage
Kim was awesome, fast, and great customer service.
Recommended: Yes
Roshan Davis
Jul 09, 2019
Great customer service but the location...storage
Great customer service but the location is tucked away. I wouldn't think about going to the storage facility at night.
Recommended: Yes
Linda Killion
Jun 22, 2019
Never used a storage facility...
Never used a storage facility before...internet had great reviews on the one i am now using. This time the reviews were not exaggerated. Ms Kim at the one in lake city ga was very helpful and knowledgeable. She patiently answered all my questions and assured me if i ever have a concern to please call. There was no pressure
Recommended: Yes
Dionne Coleman
Nov 20, 2018
I enjoyed working with the person who...
I enjoyed working with the person who issued me my unit... I found her to be very enlightening about the boxes and their types and the sizes of units and why it was important to understand which unit would accommodate my immediate needs. She takes her time with you and is very thorough with each subject she covers... I really appreciate the fact that she enjoys her job and is an exemplary employee for Pubic Storage....
Recommended: Yes
Shonta Holder
Nov 13, 2018
The first one i went to on jonesboro rd...
The first one i went to on jonesboro rd the attendant was lazy sorry didnt want to get up to help customer the second one in lake city the lady jasmine was great she explained everything and walked around til we found a space they need a golf cart also
Recommended: Yes
Willie Strickland Jr
May 09, 2018
Great experience and convenient
Great experience and convenient
Recommended: Yes
Danielle Brown
Oct 04, 2017
I came in today and Nathan helped me with everything! He is very knowledgeable about the services offered here and is able to answer any questions you have very quickly! I recommend everyone to use public storage!
Recommended: Yes
Kema Clark
Aug 22, 2017
The customer service that I received at this location was excellent! When I walked in Felicia B. was assisting a customer and had acknowledged me the moment I walked in the door! She was answering phones, and helping us on the inside, She is only one person but she remained professional with everyone the entire time and was conversational as well!! If I ever need a storage in the area I will definitely re-visit this location!!!
Recommended: Yes
Charmaine Blackman
Aug 16, 2017
Had a really great experience with great prices. Everything was exactly how it was told to us, space was great everything was great. Me and my spouse need something real quick and Jay helped us find what we need with a great price. Thank you Jay.
Recommended: Yes
Sherrilynn Frierson
Jul 07, 2017
I needed a 10X30 unit but there were ...
I needed a 10X30 unit but there were none available so I accepted the 10X20. I managed to stack all my belongings in the unit. I hope I don't have to deal with a rodent problem. Other than that, the staff was very courteous and helpful. They made my already hectic moving experience more pleasant.
Recommended: Yes
Keith Bryant
Jul 06, 2017
The employees were super helpful in ...
The employees were super helpful in helping us get the right size. The air conditioned rooms are a great asset with the weather making it over 100 degrees outside. Keep up the good work.
Recommended: Yes
Nita Williams
Jul 01, 2017
Had my stuff in this storage unit for a few months now. Never seen any rodents. Property is well maintained. And when I called cursing and acting rowdy about my lock being cut because I was late ?? Keosha showed nothing but PROFESSIONALISIM!!! I felt extremely bad but you know we all have bad days and she understood that. She was so calm and polite all the way through the situation also didn't hold it against me in my future interactions with her. I mean you just Dont get customer service like that anymore. Its really unparalleled. I would definitely recommend this location for anyone looking for a safe secure place to store their things. Keosha is just a bonus. ??
Recommended: Yes
Edith Kromah
May 24, 2017
Christen does a great job wherever office she is. She has great customer service. Keep uo thr good work.
Recommended: Yes
Cherrelle Townsend
Jan 04, 2017
Great
Great customer service and location
Recommended: Yes
Anne Walker
Nov 29, 2016
No lights
Light in unit doesn't work, no outside lights on at 6:30 am. Hole in unit's ceiling.
Recommended: Yes
Keenan Ross
Apr 05, 2016
Mediocre Service
I was told that the storage unit would hold the items I have but the space wasn't actually sufficient therefore I had to put items other places. I was also charged more than with I was quoted another Public Storage and the representative told me it would be the same at the facility I actually stored my items in.
Recommended: Yes
Dana Ash
Mar 03, 2016
Excellent Customer Service.
The customer service was excellent. From the time I called for a price quote until I actually moved my items into storage. It was surprising to discover that the price vary, sometimes significantly, depending on the location. This accounts for the 4 star rating and "little friction".
Recommended: Yes
Lorna Evans
Aug 04, 2015
Good value
This public storage is convenient and the ladies in the office are very helpful.
Recommended: Yes
