Melissa Urmetz
Apr 09, 2024
Great customer service
The process was quick and easy!
Thanks for ur help
Recommended: Yes
Mary P.
Jul 23, 2023
Very smoothe onlune process .
Online purchase was smoothe making checkin easy and seamless. Thank you.
Recommended: Yes
David
Apr 15, 2023
Not the best price, but nice place.
I'm not quite sure if this is something facilities are starting to do. I never had to buy their lock and pay an application fee in a facility for storage. Which brought the price up quite significantly. But overall the place was clean. The agent was very courteous and professional. I only need it to storage for 6 days so I did not mind paying of cost. And of course I didn't have too much time in my current situation. I hope this helps someone have a great day and God bless.
Recommended: Yes
Fits
Nov 21, 2022
No manager on site
Missing communication I was not clean
Recommended: No
Tom Stallings
Apr 22, 2022
Convenient Storage space at a fair price in the Lawrenceville area.
Timely service and kept in touch with us before the check in and rental of our space. Helpful and friendly staff.
Recommended: Yes
Tony
Jan 21, 2022
Was able to sign up and get the storage I needed all on a Sunday
Nice people, fast and friendly service
Recommended: Yes
Daniel Moore
Jan 21, 2021
Excellent experience thus far.
Facility is easy to get to, price is great, owner/operator is wonderful. This is an outside parking space, so there isn't much to add.
Recommended: Yes
Scott Collins
Oct 12, 2020
Ms. Rose
Ms. Rose is a saint!!!!! Very polite, very helpful!!!! Couldn't ask for a better experience.
Recommended: Yes
Meaza Haile
Sep 30, 2020
Per, Move-in/Move-Out Account#: 53477705
Per, account#: 53477705, space#'s 523/622, move-in date, Weds., Sept. 23, 2020, 495 Buford Dr., Lawrencevile, GA 30046. My credit card was charged, $297.08. I was over-charged for insurance, $15(monthly/$5,000 Limit). This insurance, is not needed, because, my Insurance Company, USAA, covers, all my items in storage. I didn't use your storage unit, from, Weds., Sept. 23, 2020-Fri., Sept. 25, 2020. You, can check the cameras & entrance/exit key entry codes, for verification. I cancelled my policy on, Fri., Sept. 25, 2020. I was only promised a refund of, $79.20. Since, I never used the facility, at all, in 2-days, I'm requesting my total refund of, $297.08. I tried, numerous times to contact the, General Manager, Mr. Colin Nattras, 678-666-4130, Ext.#2087 Left, numerous phone messages, but, we kept missing each other. So, Mr. Nattras, I'm requesting a full-refund of our business transaction? Your cooperation, in my matter, will be greatly appreciated. Thanks!
Sincerely,
Eric Daley
Customer
Ph#: 678-634-2144
Recommended: No
Lashonntae
Apr 27, 2020
This storage is very clean and quiet
I love this storage the management was so helpful
Recommended: Yes
Daniel
Feb 18, 2020
Smooth move in. Minor issue with refunding a lock.
Smooth move in. Some issues with refunding on a cylinder lock.
Recommended: Yes
Terri Hilliard
Oct 01, 2018
Excellent
Excellent service
Recommended: Yes
Elizabeth Russell
Sep 30, 2017
I came in yesterday to look at units and prices and I was helped by Kyle. He was very informative and had wonderful customer service. He showed me everything I need to know for my upcoming move. Thank you Kyle!!
Recommended: Yes
A B-J
Sep 28, 2017
Kyle was great. He answered all of my questions and was very helpful. I will refer this location to others. Thanks!
Recommended: Yes
Lee Tyler
Aug 25, 2017
Came to this location with a few questions about storing items. Ms.Amber was extremely helpful and very kind. She answered all of my questions and gave great customer service. When I'm ready to make the purchase I'll come back to see her for sure!
Recommended: Yes
Alex Crabill
Aug 08, 2017
I recently went in asking about getting a unit and spoke with Kyle. He's definitely easy to work with and answered any and all questions that I had. I would recommend to all of my friends looking for a storage unit!
Recommended: Yes
Roberto Vega
Jul 13, 2017
Kyle was my rep a few weeks ago and made my move in as easy as possible . He offered me boxes which were a little expensive but the quality of the boxes are for storing. I came back the next day and Kyle was not there . He's definitely the best customer service rep I have dealt with in a long time . Public storage has a great employee in Kyle! GREAT HIRE
Recommended: Yes
Allen Smith
Oct 04, 2016
great service on a sunday.
Great service on a sunday.
Recommended: Yes
