Betty-B
Sep 05, 2023
ROBBED 1ST NITE
I left about 6pm, returned next day about 1 to put more stuff in & noticed 1 of my items in hallway. Get to unit, I've been robbed. Waiting on camera review
Recommended: No
Asmique Verno
May 30, 2023
Very Satisfied
Staff went above and beyond to help out. However, I received my first bill due for June 1st, when I only moved into the unit on May 12th, 2023 (2 weeks ago). Maybe it was a system glitch.
Thank you.
Recommended: Yes
Asmique Verno
May 14, 2023
Amazing!
The service was Super.
The staff has gone above and beyond to accommodate my needs. They treated me like family. It was unexpected to me to see that there are still some people out there who really I mean really care about human beings. The staff has definitely renewed my trust in people. It was an amazing experience. All in all a legendary service.
Thank you.
Recommended: Yes
Keymone Arnold
Jan 13, 2023
Good spot for storing
Good spot for what your trying to do
Recommended: Yes
Lily Sayre
Dec 17, 2022
it’s a scam!
Please be careful renting here. They doubled my rent immediately and told me over the phone that they falsely advertised a low number to get more sales and had always planned on doubling or tripling rental pricing. My storage unit was also not able to be locked and anyone could’ve stolen my things. It was really dirty and there was mold on the wall. I’ve never met the employees and they weren’t in the office even during the hours when they were supposed to be. Maybe I just had a bad experience but this company seems like a scam.
Recommended: No
Clemmie Looper
Nov 14, 2022
Awesome customer service!
My first experience there was a awesome one. I was treated so nice and welcome. Good customer service is very rare these days but not at Citizens Storage.
Recommended: Yes
Geno
Aug 28, 2022
Horrible
I rented here , no one barely works in the office when you need help with something and gate is consistently broken and left open to anyone to access. Infested with rats, I would not recommend this place to anyone.
Recommended: No
Mordi isioma osamor
May 27, 2022
I have already brought my buddy over to get a space
One of the best! I have already brought my buddy over to get a space
Recommended: Yes
Tiffany Brown
May 21, 2022
The customer service representative was very knowledgeable about policy's.
The process was quick and easy. The customer service was incredible as well.
Recommended: Yes
Patricia Karanja
May 02, 2022
Good Attitude & Excellent Professional Customer Service
I would recommend my friends here to get a storage without being stressed by cost and Customer Service
Recommended: Yes
Camille Muhammad
Apr 30, 2022
Lights not working
The unit is okay but it was upstairs not the best when you have a lot of furniture and the light doesn’t work. Customer service person answering the phone wasn’t the best either.
Recommended: Yes
Michael
Mar 28, 2022
One line summary it’s good
One line summary it’s good. It good is the one time summary and review.
Recommended: Yes
Mariah
Feb 23, 2022
Awful
Lied about giving a month free and still had to pay. They disabled my gate code. And they put a lock on my unit so I couldn't access it. And I had already gone up there before and they claim they fixed it.
Recommended: No
Gail Nichols
Feb 21, 2022
Hopefully our experience will be a good one.
Had quite a challenge moving in because the office closed earlier than expected and different from what was discussed.. but we were able to get the entry code and unit and moved in.
Recommended: Yes
Attack Soccer
Jan 22, 2022
Very professional and nearby
Very professional and nearby soccer facility
Recommended: Yes
Tamika Whittenburg
Jan 02, 2022
Moved in Quick
So far, haven’t been here long but overall service was great with the lady Stephanie at the front desk.
Recommended: Yes
EC
Nov 07, 2021
Very user friendly. No hassles at all
I was able to book and move in right away. Love the fact that everything is contactless. It made everything so easy.
Recommended: Yes
C m
Sep 22, 2021
Staff is very moody and the whole thing is built on a hill
Overall it’s not bad but it could be a lot better will come in and repair some of those roofs and get a hold of everybody leaving ther stuff out in the hallways And then if you don’t ask for the discounts you will not receive them they will not give you one thing or one penny if you do not ask I just purchased my second unit with y’all because my first one went quite big enough and of course I didn’t get no discounts on the first one even had to pay for my own U-Haul and you tell me that I get it for free for the first month rent
Recommended: No
Bri
Sep 03, 2021
Great great great
Their prices are great compared to other companies. The only downfall is that there are no elevators
Recommended: Yes
Linda
Aug 25, 2021
Front is too small
Front area too small for loading and unloading
Recommended: Yes
Richard Kevin McGregor
Aug 17, 2021
Did the trick
It was ok it did the job worked fine for me
Recommended: Yes
Nadine Bojang
Aug 15, 2021
Great Office Staff on Panola rd
The young lady at the front desk was very professional and made sure my accommodations were met!!!ЁЯША
Recommended: Yes
Sean Lawton
Aug 09, 2021
Pretty nice place
Help me out with no problem and I was right on my way
Recommended: Yes
Todd Young
Aug 01, 2021
HORRIBLE EXPERIENCE
The Owner at Citizens Storage will NOT honor the Sparefoot price we reserved online. After asking him to review the great price we received online, he refused and we are now being forced to pay almost $100 for a $35 unit.
Recommended: No
Jennifer A Waldburg
Jul 19, 2021
Price is a bit high for a 10×15, but I like the facility.
This is a really nice place. I am glad I could find something that is climate-controlled.
Recommended: Yes
Roosevelt Oggs Sr
Jun 27, 2021
A dump
This place is a junkyard no decent parking poor Marking
This place has one way in and one way out and you’re stuck if someone else is unloading their vehicle.
The entry is horrible for large RVs and you have a steep incline at the keypad whisk could possibly damage your transmission and trailer hitch system. I can’t stay at this place long. I fear my trailer will be vandalized
I will be out of this place soon
Recommended: No
Charmaine Pitney
Jun 22, 2021
was a smooth process!!!!
Thank you so much for a flute for giving you a heads up with the citizen storage which was also a great experience.
Recommended: Yes
Ernest Thompkins
Jun 21, 2021
Very professional
The attend was very nice and courteous
Recommended: Yes
Candice
Jun 01, 2021
Horrible
They don’t answer the phone I haven’t been there a month and I’m already being attempted to be charged money off my card again I’m trying to get in touch with whom ever might be at the front desk and no one is answering the phone . Becoming concerned for my belongings and I am unable to get in touch with anyone
Recommended: No
john hobson
May 29, 2021
good for my business purpose
sufficient, 111111111111111111111111111
Recommended: Yes
Mary Battle
Apr 21, 2021
Great for the price
The storage is cost effective for me and the property manager was very professional and friendly.
Recommended: Yes
Crystal
Apr 11, 2021
A Citizens Storage
Great space for the price and location.
Recommended: Yes
Mv
Apr 01, 2021
Quick place for storage
Quick place for storage, nice.
Recommended: Yes
Crystal
Mar 30, 2021
周慮歳
Thanks sparefoot for helping me find a storage closer to home.
Recommended: Yes
火
Jan 29, 2021
check in
The lady was very nice that set me up... Thanks again
Recommended: Yes
Winston
Jan 20, 2021
Reasonable price
Narrow tight drive spaces. Slide locks need lubrication and alignment.
Recommended: Yes
Dimitri Coffey
Jan 18, 2021
Very convenient
Everyone were friendly,.
Recommended: Yes
Kiavash Sartipi
Dec 08, 2020
Good experience
They called me immediately and set me up over the phone
Recommended: Yes
Andrina
Jul 17, 2020
Great customer service
The manager was very nice and professional. I was able to do everything out of town.
Recommended: Yes
SHONTE
May 13, 2020
Prices
Were not told online price was a special until I arrived at facility. That’s when I was told price will go up each month. It was to late by the time I got there to switch to a different storage company because I had movers coming to off load. I feel I should of been informed when I did the online reservation.
Recommended: No
Paula
May 03, 2020
it's close by my new place
I did not think we were going to find the unit.
Recommended: Yes
Olivea
Mar 24, 2020
A nice experience definitely will use again in the future.
I just got my first Stroage Unit last week at the Citzens Storage it was a easy and quick proccess to get a unit of your own i would definitely recommend this to others.
Recommended: Yes
Alonda
Mar 04, 2020
Easy & quick
Was given a tour of the property and the unit process and paper work was simple and quick
Recommended: Yes
David Walker Jr.
Feb 29, 2020
Good But Beware
Nice guy over the phone. In person lady is nice too. But units are older and you pay more for units that are drive up accessible on main road, if storage is in between 2places, you pay less but is a bigger hassle to get to.
Recommended: Yes
David
Feb 29, 2020
Good But Beware
Nice guy over the phone. In person lady is nice too. But units are older and you pay more for units that are drive up accessible on main road, if storage is in between 2places, you pay less but is a bigger hassle to get to.
Recommended: Yes
Stephanie
Feb 01, 2020
My experience
I received great customer service the employees here at are very pleasant and understanding my move in was very easy and not an hassle at all.
Recommended: Yes
David Walker Jr.
Jan 30, 2020
Storage
Sam was very helpful. He got me taken care of after hours. However price was $5 MORE per month for storage not in between storage. Also, units are older and lock plates are rusted.
Recommended: Yes
Rosa
Dec 30, 2019
great price
Customer service great. Little hesitate to have storage facility in back.
Recommended: Yes
Chasity
Dec 06, 2019
easy and smooth
Customer service was excellent the entire move in process was easy and smooth.
Recommended: Yes
Nia
Oct 10, 2019
They helped me as much as possible
Great customer service and friendly.
Recommended: Yes
Easter Taylor
Jun 27, 2019
Great Place to leave Your Possesion
I have had a Great Experience I have been with his Facility for well over 3 yrs and have had nothing but good Customer Service. I also have rented a Uhaul with them and have had fair Pricing and would Recommend this Facility to anyone. If i needed to rent again i would come back to this Location
Recommended: Yes
Yesenia
Feb 26, 2019
Citizen
Citizen storage has a great customer service . the prices are reasonable to work with. Citizen storage has great storage prices and location .
Recommended: Yes
charletha
Oct 10, 2018
Great experience
The experience was great. Everything was great.
Recommended: Yes
Regina
Aug 28, 2018
I was pleased
I was ok except for the stairs
Recommended: Yes
Jamie
Dec 25, 2017
Surprising gem in the city
I've lived in the area for years and had NO IDEA they offered vehicle storage. I'm glad I came across square foot and they led me to this facility.
Recommended: Yes
Antia
Oct 02, 2017
Great customer service
The young lady up front is very professional
Recommended: Yes
Jerries
May 21, 2017
I would recommend spare foot. Love the price.
It's a nice storage just dislike the driveway
Recommended: Yes
Tamika
Apr 03, 2017
Love it!
I got there, saw my unit and moved in in under 30 minutes.
Recommended: Yes
Tamika
Mar 29, 2017
Conveniently located and staff member is friendly
I like this storage it is clean and up the street from where I currently live.
Recommended: Yes
Kamilah
Feb 12, 2017
good customer service
Good customer service. friendly manager
Recommended: Yes
Rachel
Oct 11, 2016
Great find!
Great customer service and deals.
Recommended: Yes
Niketta
Sep 25, 2016
Great service given on the phone and in person.
Second floor wasn't my first option, but it works. All my belongings fit without being crushed. It's also cool in the storage units and no water on the floor. And it doesn't smell like urineЁЯШБ.
Recommended: Yes
Niketta
Sep 25, 2016
Close and reasonable
Great customer service, she explained how the storage space works.
Recommended: Yes
Sonja Allen
Jul 03, 2016
Service was great
What made my experience great was the incredible service I received from this run that she was amazing
Recommended: Yes
Tierny
Jun 22, 2016
Very pleased
Couldn't be happier would tell every one I know about it
Recommended: Yes
Doris Boyer_Cummings
Jun 04, 2016
Not good
This place was filthy. Spider web, dirt. Lots of units left open and some damaged. I have had storage before, but never like this. And it was built on a steep hill.
Recommended: No
Jarnarvis
May 27, 2016
JUST NEED A STORAGE UNIT
storage facility is on a big hill and online it say power inside of drive in car storage there is no power at all
Recommended: No
Marcia
May 24, 2016
Great
Great service. Price quote as promised.
Recommended: Yes
Leslie
May 24, 2016
Management id great
Super helpful and very friendly.
Recommended: Yes
Amber
Mar 03, 2016
thanks
Moved into based on convenience
Recommended: Yes
Chrissy
Feb 23, 2016
Wonderful experience
I had to get it done on a Sunday, when no other storage facility is open. The manager made arrangements to help me get the storage when I needed it. Thanks for being understanding and having wonderful customer service.
Recommended: Yes
Alena
Feb 19, 2016
Great price close to city
We are using a parking space, not a unit. The customer service was excellent and the owner very kind and easy to work with. The price is the best we have found in the area.
Recommended: Yes
CARLISHA
Dec 28, 2015
Excellent Customer Service
The lady at the front desk was super helpful and got me a unit quickly. My only issue was that the units were priced a bit more then I expected to spend.
Recommended: Yes
Chandria
Aug 06, 2015
Recommended: No
Chrystal
Jul 30, 2015
Inexpensive though a bit difficult to reach your unit
Very hilly but otherwise it's fine
Recommended: Yes
Michelle Collier
Jul 28, 2015
The storage facility is in a good location and is easy access from my home.
The staff has been very pleasant and is always there to assist when help is needed.
Recommended: Yes
Aja
Jul 15, 2015
Recommended: Yes
桃歡物
Jul 10, 2015
Excellent
Excellent facility with clean storage space
Recommended: Yes
Heather
Apr 25, 2015
Good storage units
It was really easy to move in and get my boxes into the unit. Staff was friendly & professional.
Recommended: Yes
Linda
Apr 13, 2015
fast quick and easy
Customer services was excellent at the location
Recommended: Yes
James
Dec 30, 2014
Great
Recommended: Yes
楔慮
Nov 01, 2014
Ms. Carol was helpful...
Recommended: Yes
Sherian
Oct 31, 2014
Excellent always!!!
Recommended: Yes
Raphiceita
Oct 15, 2014
Recommended: Yes
Sukiyaka
Oct 01, 2014
Was very nice.
Recommended: Yes
Diana
Sep 11, 2014
Very good, no problem.
Recommended: Yes
Gary
Sep 07, 2014
Recommended: Yes
Beverly
Jul 20, 2014
Pleasant experience. Agent was very helpful!
Recommended: Yes
Javonda
Jul 20, 2014
I had a great experience with them.
Recommended: Yes
Rachel H.
Jul 08, 2014
Great customer service
The woman who works at the front desk remembered my unit # just the second time I came back to visit. Very friendly and personable. Highly recommended.
Recommended: Yes
Robin
Jun 27, 2014
very pleasant thank you.
Recommended: Yes
Kenya
Jun 20, 2014
Excellent
Recommended: Yes