Steven George
Aug 28, 2024
Easyy
Patrick was so helpful. He didn’t hesitate to get me in and out.
Recommended: Yes
Andrew Hobbs
Jun 17, 2024
A little misled
Noone informed me that I was renting a pod in the back parking lot behind the building, with no lights and yes that does matter. The reason I have a storage unit is to get my tools before work early in the morning, when it's dark. By the time I got to the office they were closed. Went in on Saturday at 1 the sign on the door said they would be back at 3 called the number that was happy to take my payment but couldn't help with a problem said they were at lunch for3 hours, closed on Sunday, and Mondaymy cancellation period was up. Still waiting on the phone call.
Recommended: No
Harry Clark Jr
Jul 22, 2023
The best.
Dasha and her co-worker are the best. I recommend them highly.
Recommended: Yes
Melissa Williams
Jun 04, 2023
Easy process!
We liked the convenience to do everything online at our own time. Nice storage
Recommended: Yes
Teresa
Nov 28, 2022
Just what I needed
Patrick was great! Everything was so easy and simple, would recommend to a friend
Recommended: Yes
Julia
Oct 09, 2022
Super good
Process was fast, check in ahead online available, the new GM Amanda is very nice and helpful. Property was clean and quiet, very safe.
Recommended: Yes
Andrew Avrit
Aug 28, 2022
Great
Great customer service at this location
Recommended: Yes
Michael Mwangi
Jul 24, 2022
Great Maneger
It’s a great place and safe great manager’s service
Recommended: Yes
CMZ
Jul 21, 2022
Needs better customer service. Restrooms and furniture carts and Dolly’s.
Customer Service could be better
Recommended: Yes
Former customer
Jul 16, 2022
Horrible customer service
They raised the prices and lowered the quality of the customer service
Recommended: No
Deja Brock-Thomas
Jul 03, 2022
Great Experience!
The staff was helpful and friendly. They made the check in a breeze!
Recommended: Yes
eric.
Jun 21, 2022
He did everything he could to give me what I wanted....
Very nice and easy to work with.
Recommended: Yes
Sharice Holt
Apr 20, 2022
Easy process
I definitely would recommend this storage facility to family and friends. The process was easy. The staff was knowledgeable and nice. The facility is clean
Recommended: Yes
Sarah Green
Jan 29, 2022
We had a great experience renting our storage unit.
These girls were awesome and very friendly.
Recommended: Yes
Shareese Alexander
Jan 24, 2022
Best Customer Service Around!
The Customer Service was A1 from the phones to the office. I had an issue after office hours over the weekend. They made it so easy to resolve the issue and gave such great service that I couldn't be upset!
Recommended: Yes
Christopher
May 19, 2021
So far so good
Considering it hasn’t been 7 days yet. No complaints
Recommended: Yes
Alisia Brown
May 09, 2021
Melissa, service was extremely excellent and exceptional.
Melissa, loving caring and kindness. Went above and beyond greatest. She deserves a Raise in Pay. She is valuable asset to your company. She is the reason I chose. Your Storage facility. Because of her knowledge and expertise. I know encourage me to get a larger Storage Room. She was right. Thank you, Melissa. For being so patient loving and your kindness. 源
Recommended: Yes
Robert Sutton
Apr 26, 2021
Great experience!
Outstanding customer service! Moving equipment was provided and very helpful!!
Recommended: Yes
Jay
Apr 07, 2021
Great experience
Aaron is a great representive for your company very helpful and really helped us get what we needed.
Recommended: Yes
Rachael Laster
Mar 30, 2021
Great experience
Overall I was very pleased with this facility and it has a great and very helpful staff. I work alot of odd hrs and having 24 hr access is great. Great facility I would highly recommend it
Recommended: Yes
Christy Jowers
Mar 24, 2021
Great Customer Service
Great Customer Service, cleanliness and pricing!
Recommended: Yes
Stephanie josephs
Mar 18, 2021
Stephanie
I would recommend this storage facility, I had my things in storage for almost 2yrs, and when I went to get my belongings out , my things were just like I left them, prime storage is the best, thank you for your services.
Recommended: Yes
Russ Anderson
Mar 18, 2021
Two Pros, One Offic
Aaron and Melissa have been professional and accommodating throughout my experience. My initial move was delayed, the moving truck was almost too big to drive in, and my code didn't work at first. Nevertheless, they worked with me and have been cooperative storage partners.
Recommended: Yes
Orlando R Reyes Sr
Mar 18, 2021
Unwarranted situation
In an effort to retain my belongings...the need for storage was my only option at the time. I have done so for some time. Which will soon come to a close. As a result your location was my choice. Am I satisfied...yes. Please do not disappoint me. Thank you.
Recommended: Yes
Brenda Dinkins
Mar 18, 2021
Keypad entrance
The facility is clean, but I always have difficulty entering due to the entrance keypad does not work well. The pad seems to be worn out
Recommended: Yes
Wesley
Mar 18, 2021
well, I managed the service of the boy who attended me very helpful
well, I managed the service of the boy who attended me very helpful
Recommended: Yes
Cowana
Feb 22, 2021
Amazing customer service
I went in today to purchase a storage unit and the customer service was amazing as always.. Melissa was very patience & knowledgeable.. I would absolutely recommend this storage to other customers. Thank you Melissa for everything!
Recommended: Yes
David Nieland
Feb 04, 2021
Generally very good.
Only problem is the doors into and/or out of the climate controlled building are occasionally stuck open.
Recommended: Yes
James Harris
Feb 03, 2021
Way to costly
I would recommend to a friend as far as the location and staff go. Not for cost. I have been using this unit since 2017. The rent has increased a few times and not it is totally out of line. I live in Florida and work in Marietta. I must have a storage unit during the winter when I am in Florida. The people there are helpful enough when you need them. My rent is never late. Until now I have never heard one thank you.
Recommended: Yes
John Howard
Feb 03, 2021
Very nice place.
For the length of time that I have been a customer I believe that the price is way to high.
Recommended: Yes
Victor Dickson
Feb 03, 2021
I recommend this store. Away is clean
Excelent store. Excellent price
Recommended: Yes
Eric Capers
Feb 03, 2021
Good facility with good service.
Good facility that meets our needs.
Recommended: Yes
Bobbi
Feb 03, 2021
clean and easy access
I have multiple units at the Marietta Prime Storage. Melissa, the general manager, is very accommodating. She is friendly and professional. The place is clean and the prices are good. I would highly recommend this place for storage!
Recommended: Yes
April Kelly
Feb 03, 2021
Nice facility, but pricing is high though.
I think that the pricing has drastically increased over the years for sure.
Recommended: Yes
Shaun Stafford
Feb 03, 2021
Always takes car of our needs
Been here many years. Convenient, safe, and friendly.
Recommended: Yes
Aron
May 05, 2019
Prime storage is efficient and convenient for my needs.
I was glad that prime could accommodate me so quickly.
Recommended: Yes
Jessica
Jan 30, 2019
Great Customer Service
Staff is very helpful and facility is clean and well kept
Recommended: Yes
Justice Buchanan
Jan 16, 2019
Great first time experience
The staff were very professional, nice, knowledgeable, and very helpful. They made sure to answer all of my questions and to make sure the storage I chose was big enough to hold my things.
Recommended: Yes
