Rosemarie /Timothy
Sep 23, 2024
Fair price
It was an easy process, friendly people
Recommended: Yes
Michael
Sep 09, 2024
Brilliant
Brilliant the smartest easiest peaceful storage unit in the world
Recommended: Yes
Carlisha Scott
Sep 03, 2024
Moved in
None I dont have anything to write in this review at this time
Recommended: Yes
Mariano
Jul 23, 2024
I would recommend this facility
Satisfied with the location and size
Recommended: Yes
Bridgette Mitchell
May 04, 2024
Streamlined Smooth Process
From online reservation to move-in, I can tell that this company took every step in consideration to give customers the most user-friendly experience. Would HIGHLY recommend!
Recommended: Yes
Faith Johnson
Aug 03, 2023
Steer Clear of this place
At move in my code didn’t work either door. I spent 30 mins on the phone with CS trying to troubleshoot the lock on the door. Ok things happen. Fast forward a few days later I get a notice saying they’re adding insurance to my rental even when I provided my renters insurance. Two months later, I get an email saying that my insurance is expiring and they will be adding the fee again. I sent them a copy of my insurance again it does not expire until 2024 now today I get a new bill with the fee adding after being told my insurance was valid. If you have no choice, but to rent for them because their prices are so low keep in mind there is no one onsite at this location and they were at random feet so your billing you would need to look at it every single month. Not to mention Michael still never works at the door. I literally have to wait for someone else to come to get me in.
Recommended: No
Kay
Jul 22, 2023
Easy application and quick move
Very easy application and clean building was able to do everything while at work no issues so far
Recommended: Yes
Susan Mattos
May 14, 2023
Move in
I would like to give super kudos to the lady I spoke with on the phone, I'm so sorry I can't remember her name, I had some minor issues and had to call 3 times, each time she was so nice and professional.
Recommended: Yes
Susan Cunningham
May 08, 2023
Great service
Great service and very clean and convenient
Recommended: Yes
Tipton davis
Apr 28, 2023
Best experience I've encountered
Best storage option out there. 5 stars
Recommended: Yes
Ryan
Apr 27, 2023
no complaints
Clean facilities, seems to be secured well. Can't beat the price and 24hour access. Was a little confused on where my unit was but once I found it no issue
Recommended: Yes
Paul fleck
Apr 25, 2023
Disappointed
Says 848 Dailey mill but is actually 930 Dailey mill, so was looking in wrong facility until I waited 20 mins on phone to find out. They try to force you to but insurance for the unit. Outside doors were not secure. All done online so more difficult getting help
Recommended: Yes
Faith DeFairia
Apr 25, 2023
Great value
Great value but better directions should be given. If you’re in a space that starts with a letter you’ll be in building 1 (actual address will take you there). If you’re in a numbered unit you’ll go to building two (930 is the numeric address). My code along with another tenant didn’t work. We spent 20 mins on with CS trying to get the door open. Then randomly the other tenants code worked but mine did not work for the building I needed to be in. Unit map should have been made like the actual layout but it isn’t. It looks as if the aisle are horizontal but the run vertically.
Recommended: Yes
Tara
Apr 04, 2023
Storage is ok but not the best
I was given the wrong address initially thankful
CS works on Sundays or I would have been screwed. The facility only has a freight elevator, with these little carts and I had a lot of things to move. And it was 90 degrees inside of I knew the temperature was gonna be cool I would have just gotten an outside unit. Nevertheless it was clean and the unit was the perfect size for my things.
Recommended: Yes
Patricia esannason
Apr 03, 2023
Great place
10 federal has been a delight nothing of what I was thinking but better. Customer service is exceptional wish I could remember the gentleman name. Place is clean, very easy to maneuver and get your things in storage and the price was great compared to other companies. I would say don't change anything and this company will be around for a long time.
Recommended: Yes
Eddie Grant
Mar 13, 2023
Great
Clean and great service. Had an issue and the rep fixed everything over the phone quickly.
Recommended: Yes
Karen Ferrell-White
Jan 25, 2023
Interior, climate-controlled, clean
10 Federal is easily reached and very clean; I was pleasantly surprised. The code worked without any difficulty, as did the combination on the lock. The door slid up and down SO easily, and the large carts were so helpful in getting all my things into the space. I was happy, too, to be able to get the winter special discount and the first-full-month-free offer (though I'm not looking forward to the price rise in the second quarter). I've appreciated every customer service person I've spoken with; they are knowledgeable, helpful, and friendly. I hope I continue to be this happy with this space.
Recommended: Yes
R. West
Jan 20, 2023
Easy to rent
Online rental with good customer service.
Recommended: Yes
Ladon Dukes
Jan 16, 2023
Clean and nice.
I recommend this facility to everyone.
Recommended: Yes
Elaine Westbrooks
Dec 23, 2022
Excellent service
Customer service was great , very knowledge. Great personality. Maintenance person was great in helping me with finding the unit. Would recommend great experience
Recommended: Yes
