Juan Carlos
Dec 09, 2021
I need power
I need access to power/ electricity on my unit. Let me know if you can do something about it
Recommended: Yes
Tyrelle Williams
Jul 30, 2021
Excellent
Marvelous. Unsurpassed. Very thorough, caring, and respectful.
Recommended: Yes
Cassandra demuth
Jul 19, 2021
Great hours and customer service
. This field is required more words needed
Recommended: Yes
Evaline N
May 17, 2021
We like this place. Great prices, very pleasant checking in. Great services
We like this place. Great prices, very pleasant checking in. Courteous and helpful agent. The facility was very clean.
Recommended: Yes
Teodoro Lara
Apr 14, 2021
Organized, clean, staff terrific
So nice, very nice people, well organized palce. I would recommend this place withou dude
Recommended: Yes
Chris yeater
Mar 07, 2021
it was excellent
When I arrived the manager was very helpful and quick ..
Recommended: Yes
Danielle
Aug 12, 2020
Convenient And Courteous !
I am a multiple time returned customer and will continue to do business with such an easy and simple process and company .
Recommended: Yes
SUZANNE
Nov 07, 2019
Amazing service, economical with no hidden fee’s!!
Upon arriving to check in and sign paperwork I was immediately and expeditiously taken care of. The gentleman who checked me in has the best personality and was so helpful and informative. My storage Unit is 10’x10’. It was easy and painless to access the gate and pull my 15’ uhaul right up to the units door. We had the truck unloaded in no time! You can’t beat the price and convenience of 24 hour, drive up access. I drove 16 miles out of my way just to use this facility and I would do it again. I couldn’t be happier. This facility was exact what I was looking for and there were no hidden charges or fees. It is nice to have old fashion, economical, quality service with a smile. Ark provides all of that and so much more!
Recommended: Yes
RAMBO
Oct 27, 2019
Thoughts
Nice and cheap but don’t follow directions
Recommended: Yes
Erica
Oct 04, 2019
Great customer service
I had a very smooth move in process. Owners are nice and knowledgeable. Would use again. Excellent rates.
Recommended: Yes
mitchel
Oct 02, 2019
Easy process... no red tape
Nice people who know their business. Easy!
Recommended: Yes
RAMBO
Sep 24, 2019
Recommended
Old buildings but for the most part clean, reasonable prices, nice staff, 24 hour access, and gated.
Recommended: Yes
Larry
Aug 21, 2019
Great Service
Daniella was very nice and helpful!
Recommended: Yes
Corisha R
May 28, 2019
Excellent place
Very clean an staff very friendly and helpful
Recommended: Yes
Chef J
Oct 23, 2018
Great experience thanks to Mr. Blair
Mr. Blair was very friendly yet professional. Moving in was a breeze, and I was in a time crunch. Thank you Sir and Ark storage!!
Recommended: Yes
SHARON
Sep 21, 2018
Great customer service
Mary Anne was amazing and very helpful.
Recommended: Yes
Lauren
Sep 13, 2018
No hidden fees
Ark Storage does not have hidden fees, and with the SpareFoot special I recieved a free lock and half off the monthly rent for three months.
Recommended: Yes
Lauren
Sep 11, 2018
Ark Storage rental was easy.
The storage rental process was easy and with the SpareFoot special I recieved a free lock.
Recommended: Yes
SHARON
Aug 08, 2018
Great customer service
The rate was great! The service was even better.
Recommended: Yes
Tyler
Aug 01, 2018
Very nice hours and is secluded
The check-in process was very simple and he facility is simple to maneuver
Recommended: Yes
JMHS
Jun 10, 2018
A great way to start storage
Eveything went perfect. Great rate. Friendly service and very quick. 24 hour access and no hidden fees or raises on storage like other places.
I am already moved in
Recommended: Yes
Kelle
May 06, 2018
Amazing experience
Super cool storage place! Great pricing! Great area!
Recommended: Yes
Margie
Dec 18, 2017
On line summary
The process was quick & simple but very effective.
Recommended: Yes
Stacy
Jun 19, 2017
Awesome facility
The only problem is getting pulled out into traffic somedays.
Recommended: Yes
Sheree
Apr 24, 2017
I'm very satisfied with my new storage!
The 24 hour access is very convenient. The area is quiet and clean. The customer service was superb!
Recommended: Yes
cynthia
Oct 26, 2016
Great space for a affordable price
The staff was very friendly and helpful and the the unit was clean. The exterior could use some cleaning up a little for better curb appeal however price and location are more important to me then the exterior. Thank you for all your help
Recommended: Yes
Jorge
Oct 16, 2016
all good
Easy And Cheap friendly staff
Recommended: Yes
Karen
Aug 09, 2016
Discounts Should Be Provided for Multiple Unit Rentals
I ended having to rent 3 storage units. It would have been nice if a multiple unit discount was offered.
Recommended: Yes
A. Walker
Jun 04, 2016
Only initial visit but no issues so far
It took a while to get all papework in order but once everything was signed and copied , I received my keys and a lock and went on my way. I chose a outside unit for easy drive up access and it worked out perfect. No complaints so far. I had my unit packed in about 30 minutes . No issues at all.
Recommended: Yes
Stacy
Apr 27, 2016
Fantastic service
Moving in was super easy and a great price
Recommended: Yes
Diane
Mar 12, 2016
fast, friendly perfect service!
Very nice on site manager. Helpful, honest. I will definitely recommend this place to my friends!!
Recommended: Yes
HERMAN
Mar 07, 2016
Secure
Facebook. Place is very clean. Place an envelope I feel real comfortable
Recommended: Yes
VERNETHIA
Mar 01, 2016
great place and wonderful people
Im very happy with this place. The lady that works there (forgot her name) was very helpful and nice.
Recommended: Yes
Juanesha
Feb 05, 2016
Very pleasant and fast customer service, it's a little older but the person got me in and out so I can start moving my things
Recommended: Yes
vernethia
Feb 01, 2016
great people and place
David was great and the lady who help me (forgot her name). Very happy with my choose.
Recommended: Yes
peter
Oct 31, 2015
Great value
,very convenient low price and 24hr access
Recommended: Yes
C. Cherry Smith
Aug 03, 2015
EXCELLENT CUSTOMER SERVICE!
This is my second storage unit I have rented and the location was key. After arriving and talking to the owner I realized that this was a great facility and its secure!
Recommended: Yes
Tina Rodriguez
Jul 28, 2015
Not happy
Their prices were good initially, but they charged me long after I was gone. It was a pain to get them to stop charging my credit card.
Recommended: No
Whitney
Jul 28, 2015
Recommended: Yes
J. R. 08/30/14
Jul 24, 2015
The staff was very helpful and professional.
When I was trying to find a storage unit, this location was very convenient and the te was most helpful.
Recommended: Yes
Tim
Jul 06, 2015
Supurb facility and service.
Very nice staff, made to feel welcome and met other fellow renters who were helpful in sharing information.
Recommended: Yes
桓扯慨
Jul 05, 2015
Rate is different than what is listed online. Rate listed $42 a month but when I went there the rep said $42 for 3 months and later increasing to around $82. That is not clear online.
Recommended: Yes
Milexy Vital
Jul 02, 2015
Very friendly and informative staff
I've only been using this site for a week but I like the friendly approach the attendant gave me. I like being able to pay online. The premises are on the main street, but the back is facing woods from what I can tell.
Recommended: Yes
Franklyn
Jul 01, 2015
Great
Recommended: Yes
arash
Jun 30, 2015
Worth the money
Just a bit security concerns, other than that everything else was good
Recommended: Yes
Peta
Jun 25, 2015
Amazing deals, great location, friendly staff
Recommended: Yes
Kiara
Jun 18, 2015
Hey good experience
It was very clean and an easy process.
Recommended: Yes
Patricia
Jun 09, 2015
great service
Loved this place very nice people
Recommended: Yes
Alisa
Jun 09, 2015
Would use again if I move my stuff out and need another storage unit
Recommended: Yes
Bill
May 26, 2015
Nice facility
It's hard to find a 24 hour storage unit and this one is quite nice. The office staff is friendly and the facility is secure.
Recommended: Yes
Collette
May 06, 2015
Fast and cheap. Good experience overall.
Recommended: Yes
aarrie
Mar 21, 2015
Convenient, Clean, Close
Place was very clean, easy to access and it was eady to get in and out. Front desk agent was very polite.
Recommended: Yes
miguel
Feb 20, 2015
Recommended: Yes
CLIPPER
Jan 28, 2015
潇摯
Recommended: Yes
Gordon
Jan 17, 2015
Rates increase after 6 month
This storage raise their rates after 6 month.
Recommended: No
Hilda
Dec 24, 2014
潇摯
Recommended: Yes
LolA
Dec 18, 2014
Very nice storage
Friendly staff, however they close around lunch time, so if you plan on coming up call ahead to ensure someone is there.
Recommended: Yes
richard
Nov 06, 2014
Very bad, I reserved a bay a month in advance....showed up with my confirmation paperwork on move in day, only to find out my bay was unavailable
Recommended: No
Alyce Garner
Nov 03, 2014
Lewis was great
Penske set up my storage for me they sent me an email and confirmation number but didn't send it to the storage people so when I got there they had no storage for me but the guy was nice enough to give me a climate control one for half the price for 3 months so I can try and find a cheaper one because I can't afford the climate control price. I would recommend Ark storage to every one because Lewis was the best.
Recommended: Yes
Erik
Oct 11, 2014
潇摯
Recommended: Yes
Tiffany
Oct 08, 2014
getting what you pay for!
Customer service was perfect! Paper work felt like signing for an apartment! They didn't have the exact unit I reserved but he gave me 1/2 off 2 months plus thes same when I move to the unit I need! I found that there was still stuff in my unit but he cleaned out quickly! Overall im happy with it.
Recommended: Yes
Rodney Sims
Oct 05, 2014
Great experience!
Sales associate was very helpful and recommended that even get a larger storage when we explained how much we were moving. It could have been a disaster of we would have gotten the other one. What moved everything in after service desk was closed. Had he not moved us up to a larger one, we couldn't have finished the move and wasted time.
Recommended: Yes
Daphne Hale
Sep 04, 2014
My storage
I am thoroughly satisfied, the help is phenomenal. I locked my storage incorrectly, and was notified immediately, this was greatly appreciated!
Recommended: Yes
Iain
Aug 27, 2014
Good customer service but not the most clean facility. Large amount of animal droppings in the storage area when I got there. The price was unbeatable so I guess you get what you pay for.
Recommended: Yes
KP
Aug 21, 2014
Excellent Service! Surprisingly Low Prices With No Gimmicks!
I was surprised to find there were no gimmicks with the free month. It is actually free. Older facility, but clean. Customer service was exceptional. I definitely recommend. The only thing that bothers me is I wish the building entry doors were more secure.
Recommended: Yes
catherine
Aug 20, 2014
潇摯
Recommended: Yes
Doug Sabo
Aug 13, 2014
Good experience
We actually moved in a couple of days before our reservation and needed to get a second small unit with no problems.
Recommended: Yes
Shirelle
Jul 26, 2014
Its ok...grounds very shabby/outdated...
could be cleaner
Recommended: No
sofia
Jul 15, 2014
Excellent
Recommended: Yes
Bernard
Jul 03, 2014
A very good storage.
Recommended: Yes
Kate Brown
Jul 02, 2014
Extemely pleased
I had to reserve sight unseen as I was moving up from Florida so was a bit nervous but couldn't be more pleased. The gentleman who checked me in was very helpful and the storage facility was more than adequate.
Recommended: Yes
瑩獨
Jun 27, 2014
It needs a complete makeover
Recommended: No
Ed
Jun 23, 2014
Recommended: Yes
Jan
Jun 20, 2014
Recommended: Yes
Danielle Hartley
Jun 11, 2014
Good deal, good management
Great prices, good customer service, and best part was: It really was a free first month rent with no other charges! Excellent!
Recommended: Yes
PAMELA H
Jun 05, 2014
EXCELLENT PRICES!!!!!!
EVERYTHING WENT GREAT AND I RECOMMEND HIGHLY!!!!!!!
Recommended: Yes
Areka
Mar 05, 2014
Overall, the experience was good.
Recommended: Yes
Richard Degnats
Mar 02, 2014
Everything worked out fine. Thanks.
Recommended: Yes
Telicia
Feb 27, 2014
The manager was very nice and helpful and the storage rooms are clean and very secure.
Recommended: Yes
Angela
Jan 11, 2014
Convenient and reasonable
So far, my experience with Ark Storage has been excellent. The unit was ready and clean when promised, and the price was perfect. The office was professional and helpful. I am glad I found this place on line and would recommend it to others that need a storage unit.
Recommended: Yes
S Thames
Dec 31, 2013
clean convenient location and very accessible!!
clean convenient location and very accessible!!
Recommended: Yes
呃
Nov 29, 2013
Great price with 24x7 access
Pros: Great price, no hidden charge, staff is polite, 24x7 a plus
Cons: No light and location not that great , next to a dump site.
Recommended: Yes
kris
Nov 24, 2013
24 hour access is a life saviour
Quick but very helpful customer service. Great specials and no hidden fees. And again the fact that u can access ur unit 24-7 is a big convenience!
Recommended: Yes
Richard
Nov 19, 2013
reasonable, convenient and always accessible
Can't beat it for the price. I have rented other units here and have never had issues with rodents, flooding or security. It's certainly not a new and pretty facility but it provides everything a storage unit is supposed to at a great deal.
Recommended: Yes
Shaquita
Nov 07, 2013
It was a good experience
Recommended: Yes
mehmet
Oct 15, 2013
Goods
Good price and good service. I'll suggest everyone.
Recommended: Yes
Gena
Oct 08, 2013
Blessing
Appreciated the generosity of the one month free when in a difficult moment. Staff was helpful, respectful, and caring. Better lighting in storage areas would be appreciated. I would recommend.
Recommended: Yes
Chris
Sep 18, 2013
So far so good. Thanks
Recommended: Yes
Ericka
Sep 10, 2013
Fast, and courteous
Recommended: Yes
Shay
Sep 10, 2013
Storage at a good value
Overall, the price is good for storage needed. However, it is somewhat dirty. Paperwork was done in a quick and simple manner.
Recommended: Yes
Natasha
Aug 27, 2013
Very friendly. Quick check in.
Recommended: Yes
Jerry
Aug 15, 2013
The value makes up for a few of the short comings.
Recommended: No
Norma Aldana
Aug 13, 2013
Recommended: Yes
Gene
Aug 13, 2013
It was just what I was looking for at a good price.
Recommended: Yes
Anonymous
Aug 12, 2013
Good price but Dirty Unit
The unit was dirty. There are ants on the floor of the unit and lots of dirt, luckily I brought my own blankets to cover the floors. Also, they advertise 1st 3 months half off or 1st month free. I tried to get the 1st 3 months half off but they wouldn't honor that promotion but at least I did get the 1st month free. Overall, I'd recommend this storage facility if you really just want a super cheap facility, just make sure and bring a broom to sweep out the debris.
Recommended: No
Chris
Aug 11, 2013
Mediocre
It's a great price for my unit but I guess maybe you get what you pay for? The floor was covered with debris. I had to clean it out myself. The has was broken so I had to buy a different kind of lock to secure the door. Then when I tried to leave, the gate would not open and there's no way to put the access code from inside. I had to crawl through the gate (which means someone else could walk in without an access code) and entre the code from outside to get the gate to open. I sent E-mail to the storage management about it but they never answered. Also, the road to the unit is very narrow so you have to pull over somewhere to let others by if someone comes along at the same time. And there's a big hill. Hope it doesn't ice over in the winter.
Recommended: Yes
Sherri
Aug 06, 2013
Great experience and great value. Customer service outstanding.
Recommended: Yes
seth
Aug 06, 2013
Recommended: Yes
Benson
Jul 15, 2013
Saved my Bacon
What an excellent price for storage I passed several storage companies on the way to Ark. Superior service real people having real discussions. I would tell any one looking for storage this is the place.
Recommended: Yes
Steve
Jul 09, 2013
good price very helpful personell
Recommended: Yes
Benson
Jul 06, 2013
This palced saved my bacon.
Average facility with super customer service friendly and helpful,with a great personality. There are several storage facilities closer to my house but it is well worth the drive. I would highly recommend this store to anyone needing storage.
Recommended: Yes
Pam Hinkle
Jun 16, 2013
awesome deal!
The price for the storage units are well below the other companies that I looked at online. Very pleased!
Recommended: Yes
Edgar
Jun 13, 2013
Very accesible in all the ways!!
Recommended: Yes
Karen
Jun 04, 2013
Over all a good experience, staff very friendly and helpful.
Recommended: Yes
Jason
Jun 04, 2013
fine. I have no complaints.
Recommended: Yes
慄牲汹
May 28, 2013
杯潤
Recommended: Yes
Willie
May 28, 2013
Pleasent
Recommended: No
Erilyn
Apr 30, 2013
very professional..would refer a friend
Recommended: Yes
JCH
Apr 23, 2013
Easy, Friendly. I feel comfortable
Recommended: Yes
Candace
Mar 20, 2013
Conveniently located, great accessibility and friendly, courteous staff.
I've been very happy with this storage facility. It is well kept, has easy and convenient access and the manager there is very friendly, courteous and accommodating. I feel safe when entering my storage unit and I am confident that all my possessions are where I left them.
Recommended: Yes
